A very convient place for a ATM, it's well air conditioned and well heated when the season changes.read more

Dan has been amazing to me ever since coming here. This place is clean, spacious, and has loads of…read moreworkers to help you. Being that it's a large bank you know they aren't going anywhere. Good amount of parking and CD rates that are high

Parents have been working with Kenneth Potts for many years now and I recently became a member of…read moreChase Bank. Kenneth really is great at what he does and is essentially our family banker. Much appreciate his superb customer service and his genuine care. Will be a customer here for many years to come.

Sign says it closes at 7 pm on a Friday night, but at 6:45 there is no one inside. Several people…read morestanding outside needing banking services. TD does not have legendary service nor is convenient. After waiting 15 minutes on hold for customer service, I was told she had no idea why they would be closed and never even apologized. A good bank gone bad.

I have been with TD bank since they were commerce bank...so I was a customer for a very long time…read more And i closed all our accounts today. Recently I called the 800# because I needed to temporarily increase the amount I can take out. The customer service rep had me on the phone for over an hour for a manager to approve the increase then told me to call back in an hour and the approval would definitely be done. Well we call back and not only is the approval not done, but there's no notes in the account indicating that I even called. My husband was on hold this time for 40 minutes. We were told we had to go into the branch. So we are understandably upset. Why didnt they just tell us that to begin with? We are working and had to request an unplanned day off. So I go into the bergenfield NJ branch to request the increase, and I was frustrated. Kelli assisted me with what I needed. When i mentioned to her that I'm coming back to close my accounts, she said "that's fine". I was a bit surprised because who actually says that? Yeah you might be thinking it but if you work in customer service, why would you actually say that? If we were one of their wealthy customers, I know she would not have said that. When I went in, I was on the fence about closing the accounts. We've been with them awhile. But thanks to Kelli, our decision was easy. No concern for customer retention. No empathy for a stressed out (not rude at all just stressed) customer. Just total smugness. I dont expect them to beg me to stay, but they also shouldn't be smug and indifferent to a frustrated customer who was getting the run around from their call center. We are going to a small community bank and we hope they care more about their customers than TD.

I'm not surprised there is a two star rating on this Chase branch. I was treated very badly by the…read moresupervisor TJ Thermon Gibson I was actively in the middle of a fraud scammer situation and I entered the branch with urgency to close the account. The TJ person shooed me away and as I'm trying to explain that I was being victimized by the scammer Thermon Gibson decides that he wants to call me names more specifically "ridiculous" twice. He proceeds to argue instead of make space to hear what the issue is then hides in the back of the office without giving me any details on how or when I would be helped. I had to eventually call the police to the branch to address the scamming issue. I'm extremely disturbed by this experience. Chase please do better!

This branch is a circus. I understand that the bankers get very swamped and deal with some…read moreproblems... But this one employee at the counter had my license, Social Security number, and other private information just sitting there .... WHILE SHE ANSWERED THE PHONE TO SPEAK TO ANOTHER PERSON. It is completely inappropriate and whoever is running this branch needs to get these people in check because it's making chase customers very uncomfortable

Plenty of parking, helpful employees and decent hours. Rates on loans seem very good.read more

This branch is OK. But the parent company Bank Of America is full of tricks, trickery and all sorts…read moreof secret and mysterious fees and charges. Sales people will make all the promises and maybe for the first couple of months those promises are true and all of a sudden these enormous fees show up. When you try to have them waived you have to go out of the country to speak to somebody who will tell you they have no authority to waive the fees. And this will only happen after hours spent with customer service.

Run of the mill Bank of America. Atm's a a breeze with check scanners. Why people would use a…read moreteller anymore makes no sense to me. If only they kept normal business hours. But hey, that's a complaint that I have with any bank.

for business, this is the ultimate spot if your a new…read morestartup and don't know jack about business this is where to go business banking manager is incredibly knowledgable and was lucky to have him helped me significantly in terms of growth

Love banking here. Friendly faces with a smile. 6 years ago I had the pleasure of opening a High…read moreSchool account for my oldest son. I came back to open another account for my youngest without an appointment and they took me no problem. Rehnah was so helpful. She was thorough and answered all the questions my son had. Thank you Rehnah and team for staying open a little late just to help me and my son. I highly recommend banking here. Friendly faces with a smile.

Really friendly and helpful staff. Usually come in real…read morequick to take money out of the ATM but didn't have my card and the ladies (Zoe and I didn't catch the other's name) at the counter helped me out, maintained an upbeat attitude and engaged in quick conversation. I then needed help opening up a credit card so the ladies directed me to Kristina who saw me immediately. (Nothing worse than trying to grab someone's attention and waiting for them to stop texting or bullshitting with a coworker so I was happy that wasn't the case here.) She gave me a quick run down of all the cards, asked what I was looking for and I was in and out of there in 10mins with the paperwork. Great work everyone! Keep it up :))

November is Native American Heritage Month, and Wells Fargo's Tenafly branch is celebrating in a…read moreunique way - by allowing customers to choose Native American art to be printed on their debit or check cards. As a customer, I think this is a thoughtful gesture that helps promote appreciation and understanding of Native American culture. I appreciate that Wells Fargo is using its platform to highlight Native American voices during this month. The debit/check card art program enables customers to participate in celebrating the rich culture and history. It's a simple but meaningful way to promote awareness and become more educated on Native American heritage. I hope Wells Fargo considers expanding this type of program in the future.