Great branch of BCB Bank . Phenomenal staff . Some of the stars here are Josephine, Kathy and…read moreMichael! Top notch customer service. Attentive to customers needs.

I've never had a better relationship with my bank then I do at ConnectOne in Englewood. My Branch…read moreadvisor Jose greets me at the bank door and takes all my deposits then emails me my receipt. If I ever have any questions about any of my accounts I get a reply email or call within 15 minutes. I literally feel like a VIP that has a Concierge service at this bank. I'm also provided monthly updates on any money management options, like a CD or Bond when the interest rates improve. I HIGHLY recommend them you will be pleasantly surprised at how they work for you.

Forget about your friendly neighborhood bank. You know, the bank which once offered snacks and…read morecoffee so good, folks would come by to eat and drink without conducting actual bank business. Okay, so that was a bit too much 'hospitality.' What's replaced it is a management so full of itself, it can't be bothered to extend the simplest of courtesies. The turnover of staff is pretty constant. While the tellers are still friendly (why 2 stars), some of their bosses have forgotten how to provide service and maintain positive client interactions. Bottomline: you can do better.

worst bank in the world they have automated account information and they don't even own the atm…read morethere do you can't even make deposits in it you have to go there for everything its ridiculous and very unprofessional frustrating

Iman was very helpful when I went in to apply for a checking account, she knew the process and…read moreforms like the back of her hand, and I never felt rushed. I like how the first five dollars deposited automatically goes into a savings account that holds that money indefinitely. That makes it much easier to save money. Seems like they also do some good work in terms of financial advising and low-interest loans. Fast, friendly, good rates, no monthly fees, mobile banking! w00t now I can say good bye, ta-ta, sayonara, auf weidersehn, see you never, grimey and grim Bank of America!

Friendly, knowledgeable team members. It's a small branch so staffed a little light. Fine almost…read moreall of the time but can slow down if there's a rush of customers.

This is my primary bank that I've been going to for years. Lots of parking, nice size bank, and the…read moreemployees in their all treat me with respect. The one I always love to work with is Angela! Anytime she's in I always grow a smile and I know I'm going to be helped the right way. It was easy setting up my checking account, getting a debit card from them, and even upgrading my checking account when it came time to. So next time you come here, look for Angela and she'll take care of you!

The staff there is very nice, the branch manager goes out of his way to accomodate you. When I…read morecalled to say I needed a bank check right away but I knew he was closing soon he said don't worry I'll wait for you. When was the last time you heard that from someone at a bank?!

Staff is great and are extremely friendly!…read more This truly is your "Local bank". The interest rates are slightly higher than most of the bigger change banks. This bank prides themselves on customer service and it shows!

The staff here is excellent! Always go to Lakeland Bank for all of my needs. I do not feel like…read morejust another customer here. I truly feel valued when I walk in and they greet me by my name. Always helping me with any/all of my banking needs. Ellen is always extremely helpful!

For one one of the things that they can improve is make sure that their staff is informed about…read moretheir products... Every time you call no one ever knows anything I've gotten so much misinformation it's ridiculous. I took my money out and went elsewhere and then when I called about interest on savings account, I was told about a high-yield interest savings account so I took all the steps so I could transfer money back into Kearny federal to find out they didn't have that! Two different people in the same location told me that they had that savings account option and then when I actually try to do it, I was told oops we made a mistake... Really a Bank makes a mistake. Oh no that's why I took all my money out of Kearny and I don't care now if they have 10% interest, I'd never put it back again... They really need to up there staff education on their own products... Not to mention that their online banking is very antiquated... They only got it a few years ago I think for years they didn't have any online access when everybody else has been online for a few decades

I switched to this bank a few years ago because they offer interest earning checking accounts. I…read morelike Kearny, and this particular branch, because it reminds me of how my local bank was when I was younger before all the big banks took over the little guys. There's a much higher level of personalization in the services provided here. The operating hours may not be as great as TDbank but the level of service is worth coming here.

I love this bank so much, I do routine deposits at various different banks in the area and this is…read moreone of the many banks with friendly tellers and managers who ask me about my day and remember my name whenever I walk in. I'm greeted with a smile and great customer service. Each member of the staff has an amazing attitude and always do the most that they can to fit my needs. I do have to recommend that parking was a bit of a hassle, but they were gracious enough to alert me that the parking behind the branch is not for their customers and there's a high risk of my car getting towed, they even gave me a safer alternative for parking too!!