ATM time!!! Convienient location for a quick stop at the ATM. Has a drive thru and large parking…read morelot. Not a place I would normally go and I had no interaction with the tellers but they also had a handicapped ramp so I rate it 4 stars!

I stumbled upon this location by accident. I had no idea that it was even here. I was on my way…read moreto Fun Creation Studio to pick up my pottery, and Wells Fargo was right off the exit from Route 23 North. You might ask how I've been to the pottery place without noticing the bank, but that answer is simple. I usually take the back roads since I'm usually coming from Totowa. I walked in and was promptly greeted by one of the bankers. On this occasion I had a few checks to deposit as well as wanting to withdraw some cash. The banker was extremely helpful and efficient. Overall, a good experience. Now that I know this location is here, I'll make sure to stop by again when I'm in the vicinity.

I honestly don't see what the issue is with this bank. I have had nothing but great experiences…read moreevery time. I come here. This Wellsfargo is located near my trade school therefore it is perfect for me to go to when I need to make a deposit or purchase a money order. However, I will share that it closes at 5:00pm not 4:00pm. I will visit this bank anytime I am in the area if needed. The tellers are very professional.

When I comes to TD bank it's all about the convience; it's in their slogan! They sure do live up…read moreto their slogan. Banker holidays do not exist at TD and on most holidays, they're open with limited hours. They're open seven days a week and their hours are better than any other bank I know of. Plus, their drive through hours are open even later than their lobby hours. I love the setup of thier banks, you just walk staight up to the teller with no zig-zag theme park lines that shuffle you around. They have all the standard features all banks have: ATM's, Tellers, office areas, and safe deposit boxes. The one feature that I absolutely love that TD bank has is their coin counting machine, which by the way, is completely free of charge to bank members. Great bank.

Terrible. TD has gone down the tubes, their service makes Comcast look like a AAA company. My issue…read morewas a simple change of account and on 3 separate occasions I called TD customer service and it never was done and this cost me money. Don't expect any empathy from anyone at the branch or the manager because of course it's the customer's fault. Bankers are so greedy to switch your accounts, but when you go to downgrade it, they act tone deaf. Needless to say I switched to Chase after 18 years with Commerce/TD and its a decision I should've made a long time ago. What a breath of fresh air to bank with a professional financial institution.

Shanasia helped me open an account and she was fantastic, highly recommend going to her if anything!read more

I like this bank; I've been a customer for years......There is a frequent turnover but not…read morecomplaining about it. People that are employed have always been respectful and polite...No complaints here. Marie All is good.

they don't care about giving good customer service.. they seem bothered when you are there!!! it…read morehas to most unfriendly staff( aI've ever seen.. this is not my first review about this. the manager is the worst of them all!!! . no wonder his staff is the same way!!! my own fault for continuing to bank here.. def changing that in the near future And they don't want to be bothered with printing new debit cards. I'm sorry that it's bothersome. It's part of your job n customers need their card today not in 7-10 business days!!!

This is the only Chase Bank branch close to me and possibly in the entire Lincoln Park or Fairfield…read morearea. They are nice people and open beyond the normal hours. I have no complaints, they're always helpful. I think they're open till 6 o'clock most days, while most branches close around 5 o'clock. There's enough parking but unfortunately the way the lot is structured, you may find yourself backing up into other cars. So please be careful about that. The entrance into the lot coming in from the Pinebrook Road is a little awkward therefore I always try to go in from the Little Falls Road.

I am writing to file a complaint regarding an offer advertised on your website. The promotion…read morestated that customers would receive cashback or reward points after completing a purchase. However, after using the offer and completing my transaction, I did not receive any money back or any reward points as promised. This is very disappointing and feels misleading. I would appreciate it if you could review my account and explain why I did not receive the advertised benefits. Please resolve this issue as soon as possible.

Went in to cash my payroll check & was told they were not able to cash the check even though the…read moreaccount is housed there, has an available balance & I was able to verify myself because I do not have an account with them. They offered to charge me a $10. fee to cash my payroll check, but I can avoid the fee by opening an account. When I inquired with my employer they were perplexed because everyone at that branch knows them & the company very well. So they could have easily resolved their issue by calling their customer my employer to verify the check & myself & cashed the check.

worst bank ever, tellers like to look at each other rather then help customers, but they like to…read moresay we'll be right with you and then sanitize their hands look around waste time because they're stuck there all day with minimum wage.

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So back with another IRA CD to cash out, and now they charge $50 penalty because it's the last IRA…read moreaccount my mother had. Not closing it early - just not renewing because their rates are lower than all the other banks. What a crock of sh--! Do not do business with this bank.

Uche, a Branch Ambassador at Capital One Bank, was outstanding. He was extremely kind,…read moreprofessional, and attentive throughout my visit. He took the time to listen, explained everything clearly, and made the entire experience smooth and pleasant. His positive attitude and excellent customer service truly stood out. Capital One is fortunate to have someone like Uche representing the branch.

I visited on Monday, 6/3 and there were three people waiting in the front of me on the line and I…read moreobserved an frail elderly gentlemen waiting to ask a question, he was having difficulty standing. I observed an loud and demeaning Office Manager dismiss him as she pointed her finger and informed him to go in the back of the line and refused to answer his quick question. I wondered, if this was her grandfather, would she have addressed him in that manner? A total lack of respect for our elderly! Also, I wanted to open a new CD and had a check to deposit, I waited on line and informed the teller and she again with pointing her finger informed me to go and sit down. Really! So I waited again and afterwards with the same Office Manager, informed me to open up a CD, I would have to do it online. So, I was rudely misinformed by the teller to sit, wait again and wasted more of my time. You call these people customer service? Really? What a total lack of respect for others.