Stopped in for a quick transaction and had the most wonderful experience with 2 tellers at…read moreAlexandra and Nicole at WF. They provided great service and were very friendly.

My first visit there I waited a while to close the account. Back then the staff and manager were…read morefriendly and polite. When my account was put in jeopardy I walked in to speak to someone who proceeded with closing account (my request) he was dismissive and directed me to speak to teller (he seemed bothered and unhappy, in a bad mood). The other bank rep refrain from answering any questions and directed me to call customer service in the back of the card, there was no concerns and no attention to my issues which made me feel unappreciated as a customer. This is the bank in my neighborhood but doubt I will ever go back there for business.

Love this Bank! They always are very helpful and courteous, and always give me the straight scoop…read moreon any products or services.

Worst branch ever. One particular teller is slow as molasses. Been there forever. Cash deposits…read morerequire a text mash to be answered. Just wildly wildly inefficient

Standard bank branch and friendly staff, helps with thing and have a notary if you need one but…read moreneed to have a TD account. Spacious and space to wait, sometimes it gets busy

The customer service here is excellent. I had 2 transactions and the teller could not have been…read moremore helpful. Thank you!

Since it was friday I did expect a bit of a crowd in trying to schedule an immediate appointment to…read moreopen a joint account with my wife. We moved to Cliffside Park days prior and as expected on this notoriously busy banking day, we found ourselves roamung about several BofA offices to accomplish our long overdue aims for better organizational treasury. As such, and well into the game by then, in an attempt to spur on some sort of momentous hailmary moment, we popped by the blue joint to change thing up. (Thats Chace bank btw.) But, as we sat waiting for an "accounts" savant to take us we noticed a young lady steering all the mondaine business visitors to a large grey box like machine thing doodad that was placed in front of where the tellers desks were. These had been corded as off-limit obviously, and there wasn't a cashiers in sight as this grotesque automated contraption went on conducting the business previously performed by the now superfluous humans that must have been using up too much of the room's oxygen or something... Anyhow, that was enough to convinces us of our own superfluous business. So we super-fluidly skipped our super-flawed humanoid selves out'a there superduper fast. In the end we traveled all the way to Montvale. That's some 20 miles north for those who aren't geographically initiated to the region. In our desperation my wife mentioned her being well taken care of there, so we figured it's worth a visit if we can get this thing done once and for all. Quite to (her) expectations, (my) gratification and (both our) most gracious satisfaction, the Bank of America services there were of the absolute highest order. The staff were extremely courteous throughout. From the gentleman who greeted us to the tellers and other personnel we interacted with, they were kind, informative, reassuring and tons of other pleasant and heart warming adjectives! Granted, our gloomy looks of disheveledment may have hinted at our emotional states of tatteredness ad we arrived. But beleive it or not, just 40 minutes later and all was well again! To crown the by then already uplifting experience, the agent my wife had positively mentioned to me "Glen", was not only soon available but both meeting my hightened expectations of his aforementioned helpfulness but cleanly surpassing them with his above and beyond manner of professionalism! In brief, four thumbs to you all!

This is my favorite Oritani bank to go to! They have the friendliest staff at this bank and the…read morebest manager Carmella! They greet their customers by names and remember a majority of them. Whenever I have a problem they are always able to fix it and on top of everything for me! Nunzio & Carmella are the best.

I came into a bind with a closing of a sale. So I decided to explore my options. Juan, the bank's…read morerep who I was dealing with was effective, polite, efficient, and held to his work with getting his end of the work done. I was extremely impressed how open and honest he was with trying to my life easier with my situation. I highly recommend using Juan in this location for any of your banking needs.

I love this bank, parking is easy, the people are so nice, and the Bank Managers are great too, the…read moreone who was there in the past and the new one which started recently. Its a local bank which is also a plus, and they are friendly to small businesses.

I am a former Fair Lawn resident. I have used this branch since 2000. Former and current…read moreemployees are great.,. Living out of the area and still use this branch. Twenty-five Yeats is a long relationship,

They charge you $50 to close your account. They also charge $10 for lost passbook. What a privilege…read moreis must to bank here! They use your money to make money for themselves, then charge you. Update: Today the manager called me & waived the fees. As a small town bank (compared to Wells Fargo, et all...) they know the importance of community relations. That's the silver lining. I always bank with credit unions, etc to avoid the big banks. I hope this bank changes their policies. Poor reviews will make or break a business these days, and everything is public.