The B of A Saddle River branch provides great customer service. The tellers are friendly and the…read morestaff is knowledgeable and helpful. Even thought B of A is a behemoth national bank, the Saddle River branch delivers personalized community bank type of service to their customers. We continue to add B of A products to our portfolio because the branch makes banking easy and convenient for us.

I tried setting up a savings account and they rushed me through the process, ended up with an…read moreaccount I didn't want because this was the first account I've ever set up. Make sure you go very slowly because they will try to rush you

So far so good! Just opened an account there and they treat me like royalty whenever I come in…read more Excellent customer service!

I began using this bank after getting exhausted of big banks insane fees and rules. It's the…read moreperfect small town bank. They are extremely courteous and helpful. I'm talking way above and beyond!! Hours are spot on. I never had an issue going there and not being able to conduct business. I would admit, I am slightly nervous now that they sold to another, larger bank after being in the game for way over the 25 years I've worked in town. I'm keeping my fingers crossed that things don't change for the worse.

Left TD Bank and B of A and moved everything to Atlantic Stewardship Bank. While the local branch…read moreis terrific Columbia's online and customer service ripped a page out of B of A's book of providing a poor customer experience. I'd recommend hunting around for another local bank.

Ron took care of me. He is super nice, personable, professional, and knowledgeable. Excellent…read morecustomer service. I definitely recommend any CHASE users to go to him for any help/support.

I went to get some quarters and to my surprise the teller refused to get me quarters stating they…read moredon't deal with non-customers. This is the only Bank which has given me this reason. I would never think of opening account in this branch of chase.

Lowest I am over the…read moretop grateful to Carla, Merlin, Michelle, and Stephanie!! My elderly father showed up at their bank, frazzled after being victim to fraud. They took excellent care of him!! Lots of effort, time, and caring. Customer service at its finest!! What a great team

Thank you to the ladies of PNC Bank. They helped me verify a fraudulent Cashiers Check from a…read morepotential customer purchasing my art from another state.

Friendly & courteous & fast. Great branch! A lot of…read morebranches don't have drive thrus so I go to this one. Love it

I opened my first account at Glen Rock Savings Bank (whose current headquarters are at 175 Rock…read moreRoad in Glen Rock, NJ) when I was just a boy--some 60 years ago. In six decades with this bank (which has also served my parents, my siblings and their children), I've never had a problem of any sort. (And that's extremely rare in life; the consistently good service that they provide should not be taken for granted.) It's a model of what a bank should be. The people here are unfailingly kind, courteous, professional, and friendly (in a nice, small-town sort of way). They know who I am. They're smart and flexible. And can offer good advice when needed. The bank has grown a bit since I was a boy, with branches in two other towns (Hawthorne and West Orange), but it retains its appealing neighborhood feel, and its independence as a successful local business. (It has not been gobbled up by some larger bank.) I do business with various banks. But this is, by far, my favorite--very well-run. And they deal with people well. I'll always keep an account here.