TERRIBLE SERVICE!!! This bank touts "legendary" service. Oh it's legendary all right. LEGENDARY…read moreTERRIBLE. Ever since they got caught and fined money laundering it went down hill. They're closing branches! Try calling their 24/7 customer service line!!! Over 1 hour waiting! BTW my card was compromised. I got 3 replacements. They co mingled my account with someone else who is not on my account. Also had my legal name wrong on another. You can't pick up a card in the branch. They make you wait 10 days by mail or u can pay a hefty fee forme express delivery. Also nake you wait 10 days when you report a fraudulent transaction for the credit to your account. Balance transfer took 1 month to complete forcing the regular payment to be paid on the cards intended to be transferred. Log in is always broken and again can't get anyone on the phone to fix it. I'm so done. Going to file a complaint with the department of banking and insurance then march down there Monday morning and withdraw all my money to end my relationship with them. Warming everyone! They have serious issues.

Terrible service. Ridiculous requirement. It wasted me an hour but nothing gets done. I went to PNC…read moreand the process went very smoothly.

This place is run by thieves, I was lied to my the female manager today, becouse I wanted to close…read morean account. I will never bank with boa again any strongly suggest you check the validity of what these people tell you.

Visited today and was pleasantly surprised by the service. Madison was nice and efficient and…read morehelped with my business in no time!

I wouldn't go back…read more I recently moved to Ridgewood and needed to deposit a large check. The staff at Vision FCU was unhelpful and refused to process the deposit--without explaining why. I went to another location and learned the only issue was a mismatch between the address on my license and the one on file. That branch walked me through a few simple options, and the whole thing was resolved in under five minutes. Very disappointing experience with Vision in Ridgewood.

they change their rules in mid stream, if you withdraw from your ira cd even though you are over 70…read more1/2 they take a penalty do not open a ira with them AL S

This Wells Fargo is a small building off a side street. Great customer service and the teller who…read morehelped me last was super helpful with dealing with a business account and answer questions for me. I would come back here again.

Really nice people and great tellers. I enjoyed my visit here although the lines can be long and…read morethe wait time isn't good however a great experience. They even gave me a follow up call after my visit which I thought was good

I have no idea why but literally everything at PNC Bank is a process and said process is tedious…read more This is why I don't have an account there any longer and my son is about to close out his. Showed up the other day to deposit money in his account. He recently moved cross country and needed some cash. No big deal. No one was on line so I walked right up to the window. The clerk seemed flustered, deeply involved in a drive through window transaction. I stood there literally for 10 minutes waiting to fork over my check. "Is this your account?" No, it's my son's. "Are you on the account?" Again, no but I do want to deposit a check into it. Also worth mentioning is that my son and I have the same last name, as many fathers and sons do and my name was printed on the check. Personally, I'm not particular about deposits into my account. Anyone can do so and I promise not to object. Matter of fact, if anyone reading this wants to deposit cash, checks, rolled coins or anything else monetary, you're more than welcome to do so. What I do care about it who withdraws funds and insist upon me being the only one to do so. Over the years I've had many experiences with PNC Bank at various locations, all have which have been sub par. From holding a paycheck of mine for 14 days (bank was out of state, business was literally 10 feet from the branch) to my most recent experience, they never cease to drop the all important customer service ball. While other banks go out of their way to insure their clients' experience is up to par, PNC continues to miss the mark. Perhaps they should just stay in Pennsylvania.

Every time I need to get cash out or make a deposit I only use the ATM's. I rarely see a need to…read moreactually go inside & speak to a teller. Honestly, why would anyone wait in line when they can do it at the ATM? However I can understand why sometimes some people rather the one on one. This particular day I had to make a bigger than usual money withdrawal and I couldn't find any parking in front of the building so I decided to use their drive thru ( I completely forgot they had more parking in the back). This was very convenient because it was a pretty cold day so the idea of me staying put in my warm car was amazing. The teller who helped me was GREAT, I believe her name was Judy. She had such a welcoming smile, right away greeted me by my name which I enjoyed because it was more personal. I explained to her this was my first time using their drive thru so I wasn't sure how it worked and she helped me out and even gave me extra withdrawal slips for the future. I was there for 5-8 minutes and not because they took a long time but because I told her I knew my account number and by mistake gave her my checking instead. She apologized for the delayed since she had to look for my account manually, but it was my fault the whole time.. opps. Definitely my bad. I will most definitely use the drive thru again when I have my son in the car so I don't have to get out and drag him with me !

I opened my first account at Glen Rock Savings Bank (whose current headquarters are at 175 Rock…read moreRoad in Glen Rock, NJ) when I was just a boy--some 60 years ago. In six decades with this bank (which has also served my parents, my siblings and their children), I've never had a problem of any sort. (And that's extremely rare in life; the consistently good service that they provide should not be taken for granted.) It's a model of what a bank should be. The people here are unfailingly kind, courteous, professional, and friendly (in a nice, small-town sort of way). They know who I am. They're smart and flexible. And can offer good advice when needed. The bank has grown a bit since I was a boy, with branches in two other towns (Hawthorne and West Orange), but it retains its appealing neighborhood feel, and its independence as a successful local business. (It has not been gobbled up by some larger bank.) I do business with various banks. But this is, by far, my favorite--very well-run. And they deal with people well. I'll always keep an account here.