I've been using Gilmer Nails Spa and Lashes for my Pedi and Nails for about 2 years (always had…read moreexcellent service) and didn't mind paying 59 cents to use my debit/credit card; then it went up to 79 cents which I paid. Now they are charging a 3% fee for using debit/credit card to cover bank service charges. I usually pay about $100 for the services, now I'm charged $3.00 to spend $100 in that store. I was in there today when I read the sign they posted about this charge. I usually tip on my card but today I didn't want to pay them a fee to give their workers a tip. I paid cash for the tips because I didn't want to short the workers. I worked for a bank 20 years and never was the fee that outrageous. I do know they charge a fee for not using their charge machines but it's usually a small percentage of the total debit/credit card charges. The services fees are right in-line with other salons and they don't charge a fee to use the card. The fees we pay for the service is suppose to cover the "cost of doing business". How do the others do it? Unfortunately, my bank doesn't have a location for me to get cash so my checks are sent directly to my account and I have to use debit/credit cards. Now your only problem is "you're not the only salon in Gilmer/Gladewater area, so you will lose mine and my daughter's business. Thanks for the past services, which I liked "most" of them. Sherra Trammell

I have very thin and easily damaged nails. E has been working with them for almost a year now and…read morethey look great every time! Excellent staff, truly enjoy the "dip" nails and pedicures I receive. So glad I found them!

I have one star because I couldn't give zero. Had an awful experience, went with my daughter for a…read morespa day, they were short staffed so I watched her get her pedicure as I waited for mine in a tub of cold waterfor a lady who was coming any minute but never materialized. They did a TERRIBLE job on my daughters nails and failed to fix them when asked. I can see through the nail polish applied during my five minute $18 manicure. I asked for an itemized receipt because the prices charged didn't match the list, but they claimed not to have them and were rude instead. I guess the "and up" beside the prices means "however much we think we can gouge you for". I was especially surprised by all of this because I've been going there over a year. Not the first price I've been curious about not adding up after I left, but only time I've caught them in the act. It has been going downhill but in my opinion has hit rock bottom! STAY AWAY if you're smart.

What can I say. Messy shop, they are cooking food in the back, and nobody understands English…read more Horrible customer service and overall bad experience

Great place! Greeted as soon as I walked in and sat us right down. Went in at 3 on a Friday and was…read moreout in about an hour! Our nail techs were so nice offered us drinks and were very friendly! I'll definitely be back Update 4 weeks later and my nails are still on! I've never had a place last more than 2.5

$10 more than other places. Not customer focused. I have tried more than once. 2/3 of the time a…read morebad experience, so not worth the time or money.

Love the ladies here and they are always friendly. I only do pedicures but they do a good job on me.read more

This was my second time visiting this particular nail salon. The nail and pedicure techs were…read moreprofessionals who took extreme pride and care in the services they provide. The ambiance was warm, calm and inviting. The environment is always clean and equipment is well kept. Lots of compliments on my nails. I will return. Job well done. Thank You

I've been going to Kim nails for 20 years, and I love them! They are the only salon around where…read moreyou get a massage with your manicure! They have great staff and great prices! You cannot beat Kim Nails for your mani/pedi experience!

I moved away from the Tyler area 5 years ago, but when I came back to visit family, and I needed an…read moreacrylic fill, mani, pedi, and gel polish for both nails and toes, I was happy that Kim was still available. I was very pleased with their service after 5 years. They did not have gelish which is my color/brand of choice and why they got a 4 rating, but they were able to match my color pretty close. My tech was very good, a young man, very quite. His skills we're very good. The shaping was wonderful. When I come back next year I will make another appointment. I recommend this business!!!!!

My nail technician K did an excellent job! She was professional, detail-oriented, and made my nails…read morelook absolutely beautiful. I highly recommend her services.

They were unprofessional, and unkind to my daughter when she went to get her nails done by herself.read more

I spoke to someone on yelp and was able to get available appointment times. I called the salon and…read morethe super friendly receptionist was great! We received a text when our agents were ready (10 mommies before our appointment time even) so we weren't hanging out inside. Everything was clean and sanitized. We choose our polish from a sample so, again, we weren't hanging out in public places. We were placed in a private room and the services were spectacular!!

Jenny does such an amazing job. I have been going to her for my nails for 5 years. She and her team…read moreare sweet and fun to be around. I book my appts 3 weeks out just to make sure I can get in when I need to. I highly recommend them!

I've had at least a 100 pedicures from expensive Hilton Head SC, Dallas, Houston, TX to Seattle,…read moreBellingham & Lynden in Washington State and this place is THE BOMB! My feet remain soft and smooth for weeks! And I abuse and neglect my feet. Who cares about fancy drinks and dance club decor...it's all about service. Very clea

I went there as a last minute walk in, and the owners were very nice. I don't get my nails done too…read moreoften so I didn't quite know what to ask for or how to do it. The lovely lady doing my nails was very patient and understanding of what I wanted, and even went back and changed my nail shape, which I thought wasn't going to be possible. They had a very fair price for the gel nails that I had gotten, and I am overall very happy with the service provided. Highly recommend going here:)

Exceptional service. Reasonably priced. I was visiting from nyc -- but they made me feel so welcomread more

Great price and they do good work! I would go more often BUT live in Houston TX. Will be back next…read moretime I'm in town.

Cindy gave me one of the best pedicures I have ever had. Not only was she very skilled. She was…read morepatient since I have had several foot surgeries. I definely recommend this nail salon.

I always have a great experience with the friendliest staff! They also have a great color…read moreselection. Michelle