This is a nice place with a friendly atmosphere! The prices are reasonable. Parking is adequate.read more

Pedicure staff was wonderful- she got 2 stars. Th nail tech…read morewho says she has 15 years experience should probably go take some customer relations trainings (very rude, angry young woman who doesn't know how to properly speak to clients. she messed up my nails to the point I asked her to just soak them off and forget it. she was mad/angry/ cutting me off while trying to speak, then came the elderly nail tech giving me the third degree, staring into my eyes (super creepy not blinking) almost calling me a liar while the other nail tech (who just had a baby) is droning on and onin the background. Between the two of them and their highly unprofessional behavior and the manner in which they blamed ME, the customer, for the fact that their nail powder and matching polish don't MATCH at all, not even close - and then they began saying oh it never matches you have to get a different one and on and on they blabbered. Sorry but the sample I shown was the color I wanted. At that time (prior to putting it on my nails) one of them should have forewarned me that the colors wouldn't match. i would've chosen something else if given the option, i don't work there. i don't know that a red polish #101 does not match its coordinating dip powder #101. Rather than slap it on my nails or someone else's, LET THE CUSTOMER KNOW THERE MIGHT BE AN ISSUE WITH THE COLOR of the nails NOT MATCHING THE PEDICURE POLISH! Then here came the older lady asking stupid non-related questions such as, where do you usually go? (what does that even matter and how is it her business?!) Strange strange strange, unprofessional, lack of practical skills in applying dip powder, and a huge issue with effective and POLITE communication with a potentially new customer. never again! i'll be sure to steer clear of Royal Nails. The only royal thing they were was a ROYAL PAIN in the butt. (except for the pedicure tech who did a lovely job on my toes!)

Best nail salon in East Texas. Love the friendly service. Staff makes every effort to get to know…read moreeach customer and their preferences. They know most of their customers by name! They enjoy laughing and make it a great experience for everyone. My nails always look amazing - I get them redone because they grow out not because they broke off or cracked. Pedicures are top notch. Waxing is great and now I'm a private and comfortable room! My daughter loves it there, she is very shy but they make her feel comfortable and that means a lot to me. I have gone other places in a pinch (when US nails is closed) and regretted it! As long as I live in East Texas I will not be going anywhere else to get mani-pedi-waxing done!

Terrible treatment the one who attended me was in a bad mood, and even hit me on the foot that I…read moredidn't move it, I'm paying for a service that was clearly not free

The couple that run the place are extremely nice. The paint job on my toes looked great, but they…read moredid not do a good job on the trimming around the toes. They rinsed the used nail clippers and cuticle wand in my foot water and put them back in the box and onto the rolling cart for the next client. This is how fungus and other bacteria get transferred from client to client. Very unsanitary. I wish I could give them more stars but I really wouldn't suggest using a place that doesn't sanitize their products.

Awful experience for my mom, and myself. We went here with my niece. The man didn't do a very good…read morejob on my French tip and then he charged my mom's credit card $770. You read that correctly. $ 7 7 0. 00! It was suppose to be $77 but he entered it wrong and sent it without checking. Then him and the older woman laughed about it! My mom instantly jumped on the phone with her credit card company and lucky they fixed it. Not to mention their English was horrid and you couldn't understand anything either of them said. They did a decent job on my nieces toes but she only had a simple paint and nothing else. Although we had asked for a flower before the credit card fiasco, but she never got it.

I had an appointment on Saturday, September 27 and my appointment was not honored! I was expected…read moreto lay on the cot while she did someone else's nails. One time before Emma left me with my eyes taped and attended to another customer. My eyelashes are prettier when I go to Kilgore. I will never give this place my money again.

They are a must try great environment did a wonderful job on nails and pedicures with a bonus…read moremessage it was great!!!!!

Great service. Passing through town and we stopped for pedicures and lunch. No trouble walking in…read more They were super nice. I get ingrown toenails on my big toes and they dis a great job. Also got my cuticles trimmed and she did a great job! Hubs got a pedicure as wella ND said it she was great. Would definitely recommend this place!

I was looking for a new place in town where I do not feel tense or rushed. This place had the…read morehighest reviews, so I decided to get my birthday nails here. The place was clean and spacious. I was afraid I may not be able to be serviced since I get off work at 6, but I was seated right away. Tracey was the one who served me, and I'm very pleased with the outcome. She did not rush me as I looked through the palettes of color choices, did not push me to get fake tips or other extra things added to my service (like some places did for me), took her time doing my nails, and was understanding and repeated herself when I couldn't understand her. When she asked me if I liked the color, she made sure I wasn't settling and just saying yes (I appreciated that). The lotion massage at the end was the icing on the cake. I definitely will be coming back here next time.

Very nice and does a great job. Will return. In fact headed there today for nails and toes repaintedread more

After waiting for over an hour for 2 pedicures they actually rushed through ours. Still have…read morecallous on both feet. That was more than likely last time we go there. Expensive for what we got.

So I moved to east Texas of August 2018 and I've been dying to get my nails done for so long... and…read moreI've had bad experiences with the nail salons in my town are no where near as good as the ones back in California where I used to live... so I tried finding a nail salon out in nac which is a 45 min drive from where I live.. AND THE DRIVE IS WORTH IT!!!! And the prices are honestly the best think ever!! And so much cheaper from what I used to pay to get my nails done back in California... these prices can't be beat! And Lily! She did my acrylic full set and I loved it so much! It was a simple color power red but she took her time and my nails came out perfect! This is my go to nail salon from now on!!

This place sucks! I called at 11am to see if they had any appointments open for a nail refill and…read morethey said i could make an appointment for 2pm i showed up 10mins early and waited until 2:50pm and still was not being serviced. Got told they were understaffed and was given attitude by the front desk when i was visibly upset on my wait time. They have terrible service and time management DO NOT RECOMMEND!!!