This is a nice place with a friendly atmosphere! The prices are reasonable. Parking is adequate.read more

Pedicure staff was wonderful- she got 2 stars. Th nail tech…read morewho says she has 15 years experience should probably go take some customer relations trainings (very rude, angry young woman who doesn't know how to properly speak to clients. she messed up my nails to the point I asked her to just soak them off and forget it. she was mad/angry/ cutting me off while trying to speak, then came the elderly nail tech giving me the third degree, staring into my eyes (super creepy not blinking) almost calling me a liar while the other nail tech (who just had a baby) is droning on and onin the background. Between the two of them and their highly unprofessional behavior and the manner in which they blamed ME, the customer, for the fact that their nail powder and matching polish don't MATCH at all, not even close - and then they began saying oh it never matches you have to get a different one and on and on they blabbered. Sorry but the sample I shown was the color I wanted. At that time (prior to putting it on my nails) one of them should have forewarned me that the colors wouldn't match. i would've chosen something else if given the option, i don't work there. i don't know that a red polish #101 does not match its coordinating dip powder #101. Rather than slap it on my nails or someone else's, LET THE CUSTOMER KNOW THERE MIGHT BE AN ISSUE WITH THE COLOR of the nails NOT MATCHING THE PEDICURE POLISH! Then here came the older lady asking stupid non-related questions such as, where do you usually go? (what does that even matter and how is it her business?!) Strange strange strange, unprofessional, lack of practical skills in applying dip powder, and a huge issue with effective and POLITE communication with a potentially new customer. never again! i'll be sure to steer clear of Royal Nails. The only royal thing they were was a ROYAL PAIN in the butt. (except for the pedicure tech who did a lovely job on my toes!)

Worst manicure experience I've ever had. Lady was exceptionally rude. Cuticles looked terrible. It…read morewas clear she didn't want to be there or doing nails. Mumbled in another language under her breath when I asked for my desired nail shape, that she never inquired about. She finished the "manicure" in about 7 minutes. I opted to leave with no polish because the woman was so rude, and they still charged $20. I went home and finished the manicure myself. Absolutely terrible experience and I won't be back!!

The salon is dated and they don't offer any sort of refreshments, the massage was definitely…read morelacking and lazy from my technician and that's one of the most important aspects to me personally. She did a good job with the polish and callous removal but left some polish from a previous pedicure on a couple of toes that's noticeable. I would come back but it wasn't my favorite experience. Left lots to be desired!

The couple that run the place are extremely nice. The paint job on my toes looked great, but they…read moredid not do a good job on the trimming around the toes. They rinsed the used nail clippers and cuticle wand in my foot water and put them back in the box and onto the rolling cart for the next client. This is how fungus and other bacteria get transferred from client to client. Very unsanitary. I wish I could give them more stars but I really wouldn't suggest using a place that doesn't sanitize their products.

Awful experience for my mom, and myself. We went here with my niece. The man didn't do a very good…read morejob on my French tip and then he charged my mom's credit card $770. You read that correctly. $ 7 7 0. 00! It was suppose to be $77 but he entered it wrong and sent it without checking. Then him and the older woman laughed about it! My mom instantly jumped on the phone with her credit card company and lucky they fixed it. Not to mention their English was horrid and you couldn't understand anything either of them said. They did a decent job on my nieces toes but she only had a simple paint and nothing else. Although we had asked for a flower before the credit card fiasco, but she never got it.

I had an appointment on Saturday, September 27 and my appointment was not honored! I was expected…read moreto lay on the cot while she did someone else's nails. One time before Emma left me with my eyes taped and attended to another customer. My eyelashes are prettier when I go to Kilgore. I will never give this place my money again.

They are a must try great environment did a wonderful job on nails and pedicures with a bonus…read moremessage it was great!!!!!

Great service. Passing through town and we stopped for pedicures and lunch. No trouble walking in…read more They were super nice. I get ingrown toenails on my big toes and they dis a great job. Also got my cuticles trimmed and she did a great job! Hubs got a pedicure as wella ND said it she was great. Would definitely recommend this place!

It was Friday evening, and my daughter and I were walk-ins. They were quite busy, and other than…read morenodding when we walked in, no one acknowledged us. We sat down and waited for about 15 minutes, and decided to leave because it was going to be after closing before we got done. We left with the intention of coming back the next morning. The owner followed us out to the car asking us to come back in, that they were happy to get us in. At his insistence, we were put in massage chairs to wait. We not only got deluxe pedicures, but they stayed after closing to do it. Everyone was so nice and friendly. I will definitely go back and definitely recommend them to others

Very nice and does a great job. Will return. In fact headed there today for nails and toes repaintedread more

The lady that did my sister nails was very rude and aggressive....and they wanted to charge me a…read morearm and a leg just because I wanted three types of pink on my nails...they will really screw you over.... I had to go buy my own charms just because I know that's like another twenty bucks...the whole thing was just awful...so I really don't recommend going...so luxury nails hear me when I say this...count your fcking days

So I moved to east Texas of August 2018 and I've been dying to get my nails done for so long... and…read moreI've had bad experiences with the nail salons in my town are no where near as good as the ones back in California where I used to live... so I tried finding a nail salon out in nac which is a 45 min drive from where I live.. AND THE DRIVE IS WORTH IT!!!! And the prices are honestly the best think ever!! And so much cheaper from what I used to pay to get my nails done back in California... these prices can't be beat! And Lily! She did my acrylic full set and I loved it so much! It was a simple color power red but she took her time and my nails came out perfect! This is my go to nail salon from now on!!

Awesome customer service, I had no wait time , usually I make an appointment but I was a drop in…read moretoday ..pedicure, overlay (dip) on my nails , eyebrow wax ...environment was chill , good music , clean environment and positive vibes only at V.I.P