Loved living here at TSW! Location was fabulous. Neighbors were considerate and friendly…read more Amenities were awesome, especially fitness center and rooftop patio. But what really set the place apart notch above was the staff, especially Carlos who leads the maintenance staff. He set the bar on timely, caring, and effective response to any and all issues. He's a real credit to the organization whose effort and attitude reflect well on life at TSW.

Do your homework and talk to current residents before signing a lease here…read more When we moved into this building, it was beautiful, well-maintained, and well-managed by Urby. Since management changed to Bozzuto, our experience has been dramatically different. Before signing a lease, prospective tenants should speak directly with current residents rather than relying solely on what they are told during the leasing process. In our experience, communication from management becomes extremely difficult once you are a resident. Phone calls and emails frequently go unanswered, and unlike the previous management company, whose office was accessible to residents, the management office is now generally kept locked. One of the biggest changes was the elimination of the front-desk concierge, which had been staffed from approximately 7 a.m. to 11 p.m. The concierge received packages, greeted visitors, and provided an important level of security. The current package-room system has been extremely frustrating. We have had numerous packages go missing or appear days or even weeks later. When residents ask management for help locating missing packages, there seems to be little or no follow-up. Grocery deliveries have even been left outside at the curb. Security has also become a concern. Without the concierge, we regularly see people we do not recognize in the elevators and stairwells. Residents have also dealt with serious maintenance and cleanliness concerns. There have been widespread complaints among residents about roaches, as well as reports of rodents and droppings in common areas. The trash and recycling rooms on each floor can feel like one large open garbage can, and residents have reported seeing roaches crawling on the floors of these rooms. Yet when residents have raised pest concerns, they have often been told that the problem is isolated to their individual apartment rather than seeing the issue proactively addressed building-wide. Other issues residents have experienced include leaking or malfunctioning air-conditioning units, residents going extended periods during the summer without functioning A/C, flooding in the parking garage during heavy rain, staining on vehicles parked in the garage, poorly maintained common areas, and outdoor rooftop furniture with what appears to be black mold. The recently renovated hallways were fitted with off-white carpeting that became noticeably stained almost immediately, and there have also been problems with pet urine and odors in elevators and hallways. Residents pay a monthly amenity fee, yet the rooftop and rooftop lounge are sometimes unavailable because they are reserved for Bozzuto's corporate events. There have also been complaints about substantial move-out charges for relatively minor wear. One other thing prospective residents should keep in mind when looking at this building's Google rating: management actively solicits Google reviews from residents. Given the level of frustration we have heard from many current residents, I strongly recommend speaking directly with people who actually live here rather than relying solely on online ratings and reviews. What makes all of this especially frustrating is the lack of communication and follow-through. Problems are too often minimized, dismissed, or left unresolved. This was once a beautiful, well-maintained building with accessible management and a strong emphasis on resident service. Our experience under the current management has been a major decline from what the building once was. Before signing a lease, talk to the people who actually live here.

The building is old and antiquated and it shows but especially in comparison to other buildings on…read moreProspect Street. From from the moment you enter the lobby and then visit the floors, you will see just how shabby, unkept and rundown it is. For nearly two years there has been massive construction throughout the parking area with no end date in sight. Not only are you subject to jackhammering 8 hours/day from 8am to 4pm but the dust has encapsulated everything. Please see the plethora of complaints on all review boards. Because of the ongoing construction parking is severely limited so you are forced to valet your car leaving the tenants furious and irate. There is no guest parking and therefore valet charges all the visitors $5/hour. There is more than ample reason the building is never at full occupancy as the turnover rate is enormous, rightfully so. There is only ONE washer and dryer per floor for 18 apartments which break constantly caused by the overloading. They have outsourced the machines to a private company in order not to deal with it and instruct the tenants to use another floor. Tenants are apoplectic especially when their clothes are trapped in standing water. Management has absolutely no regard for tenants inconveniences. NONE! The front desk staff are nothing more than potted plants who do nothing more than press a button to open the doors ONLY if you don't open it. Half the time no one is even at the front desk. They are either upstairs, leave to get food and or asleep so anyone can enter the building. Security is non-existent. The garbage rooms on floors are beyond disgusting. People throw trash on the floor with food still in it. There are complaints of mice and roaches and nothing is done to correct the ongoing problem. Nothing is ever washed and/or steam cleaned. Carpets, garbage rooms, etc. One tenant described her floor like living in the slums, it's so disgusting No rules for dog owners and several tenants allow their dogs to urinate right outside the front door in the rotunda. Others tenants allow their dogs to urinate directly outside the side door and also defecate in the garage. Dogs urinate on both the front and side lawns and bushes, rather than simply using the opposite part of the sidewalk. There is no handicap ramp in the lobby which is a violation. You have to go through the garage to the side door in order to avoid the stairs. This is an enormous hassle coming home with groceries as the concierge just sit there. Even more precarious is trying to maneuver a stretcher down these stairs as the emergency vehicles are unable to access the side door because of the low clearance. The elevators are extremely small and can only accommodate four people. Your moving company will charge overtime for the extra trips it will require in addition to not being able to fit any large furniture. The tenants all denigrate the building manager James Mason. If excuses were an Olympic sport, this management team would take home the Gold Medal leaving you exhausted with his loquaciousness when it comes to addressing any problems. His excuses are so banal and outrageous they're devoid of all reality. Many tenants are so exasperated and furious by James behavior, they use expletives to describe him. The overall condition of the building can be attributed to his total incompetence as a property manager. It is so filthy dirty and disgusting it will leave your skin crawling. Give the plethora of newer, well maintained apartments throughout Hackensack and Bergen County, I could nor would I ever live at The Pierre. Don't take my word for it but rather inspect the entire building thoroughly to observe first hand how long overdo a complete and total renovation is. The building is a pigsty, just look at filthy stained furniture in the lobby and the inside of the elevators before inspecting the basement, garage, floors, laundry rooms and especially the garbage area's. You'll gag! There are also rats by the Luxor lockers as they are kept outside in a covered area.

DO NOT MOVE HERE!!!!! All of the posts here about the construction are true. It's absolutely…read moreunbearable and the management barely even acknowledges that the tenants are being inconvenienced. The noise is loud even on the upper floors, and intolerable on the lower floors. The building is filled with dust. Also, the elevators are constantly out of service and the hallways stink of pot smoke. Maybe in a year or so when the construction ends there will be some improvement, but don't count on it.

Oakes Pond management is wonderful. Aileen and the office staff are caring and most importantly,…read morevery professional. They are as accommodating and fair as they can possibly be and oh, so nice about it. My husband and I moved here over 10 years ago and wouldn't consider living anywhere else. Management and maintenance are the best for us

We've lived here 5 1/2 years and we love it. When you see all the features in the apartment and add…read morethe pool, gym and community center it's a good deal. The office staff is extremely helpful and the maintenance staff is beyond top notch.

551 Centre Street Apartments are a nightmare (part of East Gate and managed by Legacy). Bugs,…read morenoisy neighbors, horrible washer/dryer sheet smells in apartments that also permeate throughout everything in your apartment (including my $1,700 mattress that I had to throw out b/c it smelled so bad!) and into your cars as the vents are full of lint that fall on vehicles. Cars were flooded in the past and were destroyed - as such, tenants moved out. If you have an issue with a noisy, harassing neighbor, you need to take them to the Nutley Court yourself as management will NOT intervene and abide by the Lease you sign. They also play funny with $ they owe you when you vacate. Steer clear and look elsewhere! I hope this doesn't get taken down as they pay companies to remove bad reviews.

Worst management and place ever! When we initially moved in…read more2017, it was good. However, the last 3 years were very bad. We resided there from 2017 to 2023. First, be careful if you still live there, as they stole $565 from our security deposit. Management sent an email stating that they would charge a cleaning fee, but then ultimately they used a portion of our security deposit to replace the washing machine?!! Which we left in a good condition!! We will be contacting a lawyer regarding that. If you are thinking about renting there, let me tell you about the issues we faced there in the last 2 years. Our packages were getting stolen, and the management did not do much until, we, "the residents", started reporting the incidents to the police, and the person who was stealing the packages still lives in the building until this moment! More than once , there was an unleashed pitbull running around the cars and in the kids area! Of course, I called the management and they did nothing as usual. Also, they charged us an entire month of rent for an empty apartment despite that we lived there for 6 years, and we never were late a day to pay our rent on time, even during COVID. A 45 days notice was not enough for them I guess! During our last year there, I didn't feel safe, and it was not worth the $2500 we were paying. We are glad to be out of this complex, and I will never recommend it to anyone.

My husband and I moved to vermella crossing back in November. The process was simple we fell in…read morelove with the apartment the first time we saw it. Aldrich was an amazing person to work with. They hold activities every month, we have a garage as well. We moved in with our two dogs and a 6 month old baby girl. All 5 of us love this new apartment and we couldn't be happier!

I rented an apartment a few week ago with many thing that need it to be fixed and still the same!…read moreThe level of commitment is extremely low!! No professionalism at all!

Beautiful complex that's well maintained. There's a pool available during the summertime for a fee…read more Snow removal and landscaping is well done. There's a combination of homeowners and renters throughout the community. Nice neighbors in a quiet and relaxing environment. Just remember that like all of these communities, there are rules they enforce often...which keeps it nice.

I've lived at the Inwood for over 20 years. It's a lovely place to live. I enjoy the grounds and…read morethe use of the pool in the summer! They have maintained the grounds very nicely!

PLEASE NOTE: My review is for 300 Riverfront. UPDATE: NOTHING HAS CHANGE! The new construction…read moresite. Complete joke. PLEASE DO NOT MOVE HERE!!! There are so many new and up and coming properties in Bergen County that give you more bang for your buck. They have moved people in with ongoing construction. Many residents complain about their apartment having leaks. None of the appliances work. There is not one "luxury" detail here. Cars have been stolen in the covered parking areas. Residents do not clean up after their dogs. Residents have complained to me that they hear gun shots from the shooting range that is on the property. The building has no number out front so packages are constantly lost. Management send messages on the butterfly app that make you feel like you are residing in a dorm. Constantly telling you they will enter your apartment. Fire alarm goes off daily. Elevator makes this loud screeching sound when ever used. Cops always on property due to residents fighting mind you this property opened Dec 2022. No cameras to see who stole vehicles. Cameras are in front of the building and in common areas (mostly used to stalk residents) No trash cans on property. Peter is rude and mike sends messages with Mike the owner when making threats after you complain. Management question visits if they are on the lease or ask who they are visiting (This is not converge service the building has none). $3200 for a 2 bed 2ba to hear drilling Monday - Saturday from 6a - 6p 6 days a week. Construction workers park any and everywhere. No amenities are available yet. They promised us March 2023. Pool might hold 10 people comfortably when it is finished with construction. Grill area does not exist. "dog walk" is a sh!t show literally no one cleans after their dog. Management wants you to put in work order through them via email instead of maintenance or portal. Save your time and money. Can't wait until my lease is up. They also accept low income housing / Section 8 here. They recently got rid of house keeping so now the maintenance woman has to clean the entire building on top of completing repairs. (They work her like a dog) She does building 300 along with 301 & 400. You will see "Mike the Owner" lurking from the new leasing office in building 300 just watching residents. I will continue to update as time goes on. Hoping other residents write reviews to EXPOSE the BS. I'm almost certain they will have a class action lawsuit for FRAUD!!! Oh and "Mike the Owner" is a lawyer who believes he is above the law perfect fit for a SLUM LORD!!!

this is for building 2000. Love the apartment. maintenance has been very responsive to our issues…read more(Nothing major). Brand new apartment we are the first ones to live here. neighbors are nice. My only issue is the construction going on 6 days a week. it would be nice to not have them work on weekends. #Justsayin'

Since new management, the grounds look like crap, our garbage rooms were replaced with a dumpster…read more Heat is sporadic at best, the floors creak and groan below and above you. They also raise the rent every year since I have lived here.

Great price, diligent super, clean and detail oriented staff. If you can live without a dishwasher…read moreand don't mind doing your laundry in the laundry room, this is the place for you. Sunlight pours into every apartment. Hardwood floors fill each room. Carefully screened tenants and quiet neighbors.