Received the rudest call regarding an issue from 2021 that I don't even recall about a non compete…read moreand auto insurance. I would not hire this firm to care for my worst enemy. As a business person I would never direct hire anyone away from a firm and auto liability is also not ever an issue. Maybe this company has an issue with their staff wanting to jump ship for better offers, that's always concerning for the customer. When your staff is looking to leave it means they are not happy with you as an employer.

Visiting Angels 24/7 care Veronica working with another agency to cover Dad 24/7. I have never…read moreexperienced such caring and compassionate people. In a very short time my Dad was relaxed with his new care team and enjoyed not only the care and concern they gave, but the companionship. Veronica was very involved in helping me with all aspects of my Dads care, making this stressful time, much less stressful for me. The entire team had my Dad's best interest at heart always and communicated any concerns they may have had, as well as suggestions for a better way of doing something. I highly recommend this care team to anyone looking for care any time or day! The care and compassion was still evident up to and even after my Dad passed away.

After much frustration and navigation into an unknown medical world when my mother fell and had…read moredementia problems, this company eased my mind. Every step of the way from the person who answered the phone, the person who came out for the consult, and the aide that stayed with my mom for two weeks, I could not have been more pleased and at ease. They were a lifesaver! Highly recommend them.

From the owner: Home Instead in Spring Hill is a local home health care business offering dependable, warmhearted…read morehome care. Our services include: Respite care, Alzheimer's and Dementia care, Short term recovery, Veteran care, Elderly companionship, Seniors transportation, medication reminders, doctors appointments, live-in companions..We are an approved vender of the VA and proudly serve our veterans. We gladly accept long-term care insurance plans. If you're looking for extraordinary in-home senior care and companionship, you've come to the right place. Contact us today to see how we can help your loved one live independently at home.

This agency is the best, thanks to Rozina's leadership. Their excellent homemaker has enabled my…read moresister and her husband to remain in their home rather than go to a nursing home. Her enticing cooking has even helped my brother-in-law to eat more and take his medications. I live out of state but was impressed when I visited and saw the homemaker go the extra mile with my own eyes. She has become a trusted friend to her clients. I thank God for Lisa and Community Angels!

From the owner: At Community Angels LLC, we are proud to be your trusted healthcare partner. We recognize that…read moreselecting a healthcare provider can be intimidating, and we strive to make it as effortless and stress-free as possible. Our team of highly certified and empathetic healthcare professionals is here to ensure you and your loved ones receive the highest quality of care.

Haven spoken to Visiting Angels on Tuesday and they were at my mother-in-law's home on Wed. Our…read moreparents live in Florida as we are in Vegas, so it's hard to monitor their well-being from so far away. Even though they have awesome neighbors and friends, it was time to have more direct home care for them. I have the pleasure of speaking with and dealing with Veronica, she jumped into play and organized a game plan to assist with our parents. Veronica is on top of her game, she right away called our Mom's Doctor to find out her medications and Doctor appointments. Veronica set her up with a Caregiver right away and started on Wednesday. If you have elderly parents and don't' live by them---I would 100pct support and recommend Visiting Angels... Thanks, Veronica for your continued help and quick response's...

Visiting Angels Ocala (VAO) has been providing continuing outstanding and compassionate service for…read moreour 94-year old dad since the first week of March 2020. The entire operation and everyone involved has been professional and focused on providing the best care possible. Dad experienced some medical problems (completely unrelated to the care provided by Visiting Angels) after a year into the VAO care program which resulted in changes to his living arrangements. VAO was understanding, cooperative, flexible, helpful and supportive in making adjustments to Dad's care program. It has now been nearly 18-months since VAO began providing services. We have never had a problem with billings, services, care-givers, or compliance with the scope of services provided by VAO and the outstanding staff. Dad has been cared for by one person for the overwhelming majority of time - but there has been a limited number of days when other caregivers were required to fill-in (due to illness, doctor visits, family emergencies, etc) for Dad's primary caregiver. The "substitute" caregivers were each well informed of Dad's condition/personality before arriving and each provided good, friendly, quality support that was welcomed by Dad. If you're ever in need of a reliable home health care service to provide care, companionship, light housekeeping services, assisting with meal preparation and clean-up, personal hygiene and grooming support, and a compassionate friend to help care for a loved one, I would certainly strongly recommend VAO. Reach out to Elizabeth or Kandice and find out how VAO can work with you in developing a program that works best for your loved ones needs and interests: the costs for care are very reasonable given the quality and reliability of services.

Very kind staff. I love the way they interact with me and my family, in person, and on the phone…read morejust all-around nice, and honest; I feel like we get good quality care. Our concerns and questions are addressed. There is open line of communication; types of care covered are too numerous and personal to list here, but can run the gamut from: personal care, light housekeeping, meal prep assistance, mobility challenges, making sure that the floor has no obstructions when client is walking, general CNA (Certified Nursing Aide, like I used to do many moons ago), and HHA (Home Health Aide) designations, as well as contact with nursing and other staff. Highly recommend. Ask me if you have further questions.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

Everyone is very helpful they're there when I need them they answer the phone all the time and I…read morecan't ask for more

If you are reading this review, chances are good that you find your suddenly confronting the end of…read morea love one's life. I don't think many of us anticipate, or plan for, the ending days of life as much as we plan for death. That is unfortunate because the comfort of a loved one in life is far more important than the memorial that is to follow. Vitas Healthcare in Lecanto was where my Mom spent the last 100 or so hours of her life. She was transported there after about 4 days in the hospital. By the time she arrived at Vitas, she was vegetative. It was a difficult time for my brother and for me, but we could see that Vitas was caring for her as well as could be done. My mother did not suffer, and she was treated with dignity in her final hours. Typing this now, a few weeks later, it is still an emotional experience, but I can say with conviction that I do not believe my mother could have been in a better place in her final hours. That thought gives me a lot of comfort. The staff was great, both in dealing with my Mom and in dealing with my brother and me. If you are in the Lecanto area, you are fortunate to have Vitas Healthcare as a resource when you need it.

I am a caregiver with this for about three years... I want to start how they have the most amazing…read moreand respectful staff and very professional they would go out there way for the patient and workers..... I want to give a shoutout out for the best and professional manager Jacqueline Rodriguez I've never ever seen anyone like her how she would go out of her way to help the caregivers and how she would appreciate them.... I'm really lucky to work for this company I will never ever leave this company ... few months ago I had to leave Florida to go to another state but it didn't work out for me the second I emailed my manager she welcome me back and she understood the situation .... I didn't only get my job back no she went out of her way and helped me out with everything there isn't enough words to thank her .... really the best company I really do recommend them

This company has been the biggest nightmare I have had to deal with. The 1st week i was supposed…read moreto have someone Monday, Wednesday and Friday. Monday no one showed up, Tuesday they sent someone who was not allowed to be near cigarette smoke and she left within 5 minutes of arriving. Wednesday was a no no show no call. Thursday they sent someone to my house who wouldn't even come in the house because I had dogs. I then had same person for awhile and they fired her. After that it was a string of new people. The last aide I had here filled my pill box for me and then I discovered she stole xanax. It took 2 weeks of my bp spiking and not sleeping some nights till i checked the pill box and the xanax was only med missing and I discovered she took like every other nights xanax. Not one of my other meds were wrong in the box. Now because of this company I have to deal with police and adult protective services. Sabastion lied to me multiple times. Now I am in process of getting private aide because I am afraid to deal with any agency now.

Horizon Home Care is a repeated 5 star agency in the eyes of CMS (Medicare). This star rating is…read morebased strongly on patient satisfaction surveys. The staff is exceptional and love what they do! The only company I would trust to take care of my family members.

On June 29, 2021. at approximately 2:00 pm, my mother was rushed by ambulance to Bayonet Point…read moreHospital, Hudson, Florida in critical condition. The reason for being transported to the hospital stemmed from her encounter with a physical therapist(name unknown) from Horizons Home Health Care Agency in Springhill Florida. My mother had been previously diagnosed with an intestinal blockage, placed on a liquid diet for approx.3 days, and was able to walk and rise from bed with assistance ONLY! She was in the care of Horizon Home Care and making some progress. She was prescribed steroids to allow her bowels to pass and was responding to the treatment as she had her first movement that morning. At approximately 1:00 pm on the same date, my mother and I received a scheduled visit from the physical therapist representing Horizon Home Health Care. After a preliminary examination an extensive discussion regarding her current medical condition, the therapist attempted to have my mother get up from the bed she was lying in and walk with the aid of a walker and himself trailing. My mother quickly became exhausted and asked that she be placed back into bed. I advised the therapist that she required assistance to fully lie in a supine position. The therapist then stated to me that we should allow her to do this herself without assistance and waived my hand away when I tried to offer assistance. I insisted that she required assistance and once again I was rebutted. My mother blindly listened to the instructions given to her by a licensed physical therapist and attempted to lift her legs and torso back into bed. At this exact moment, she started to scream hysterically and cry uncontrollably. It was evident that she was experiencing a high level of distress and an exacerbated level of pain. It was at this point that I instructed the therapist not to touch my mother and to please leave the house. He refused to leave, ignoring my initial request. Instead, he attempted to raise and lower the hospital bed she was laying on it in a fruitless attempt to alleviate the excruciating pain she was experiencing. She screamed even louder when he did this but he continued to do so.(It wasn't until later that I found out from the E.R. physician at Bayonet Point that her colon had been ripped and was now poisoning her body with impacted excrement.) Three times I told the Physical therapist to leave the house and three times he ignored my directives. It was only on the fourth attempt, when I had to raise my voice and curse at him did he finally leave. All this time my mother is screaming in what must have been' hellfire' pain. I immediately called 911 and had my mother transported to Bayfront Medical in Spring Hill. She became critical while in route, and a decision was made to transport her to the nearest trauma center; Bayonet Point. I was contacted by the ER Physician who advised me of the severity of the situation and requested I sign a DNR? A D.N.R ? I was just laughing and joking with this woman at breakfast, now I'm signing a DNR for her lunch? I was in shock !! Apparently, due to the severity of the tear and the leakage of fecal matter into the abdominal cavity, her B.P. dropped and she was quickly being poisoned and rapidly decompensating. I arrived at Bayonet Point Hospital at approximately 3:30 PM only to be advised that my mother had died. I could not believe that the people I had blind trust in to render quality care are the same people who ultimately expedited her demise. I didn't even get a chance to say my goodbyes. There is no question in my mind that if the Physical Therapist never met my mother that she would still be alive today. It is only through his ineptness and incompetence that my mother met an early death. I even questioned the therapist at the time he made the appointment as to the appropriateness of even receiving physical therapy in her current physical condition. I was assured that an assessment would be made and a follow-up done in accordance. I didn't expect him to instruct my mother to do such irreparable damage to herself that it would end in her death. I also find it increasingly troublesome that the therapist did not leave the property when instructed to do so but instead carried out his private agenda. He acted as tho I wasn't even there. That part was downright frightening. Here I have a strange man (never met this guy before), in my house who just hurt my mother, and I can't get rid of him, seriously? My next step was the police but I wasn't sure if they would be calling for him or me. I believe this to be blatant elderly abuse precipitated through ineptness and incompetence which sadistically resulted in a patients death. It almost sounds criminal and if it isn't it sure as hell should be. I loved my mother very dearly and miss her more than words can describe. Damn You Horizon! You killed my Mom!!!