Sylvette Martinez - she is the Front Office Manager Spring Hill & New Port Richey. Her service and…read moreempathy with the patient were outstanding. Patient: Pedro Rodriguez

This Doctor office is great! When the VA did not determine my condition they recognized what was…read morethe problem, diagnosis was right on and treatment was successful! Excellent I am a client for life!

Having recently moved to the area, we needed a Pain Management Doctor and we were told to use this…read moreoffice. From the get go, the staff could not have been any better. They understood Multiple Sclerosis and serious back pains and got right to it. A million thanks for the seamless transfer and your delicate handling of us both, you make pain bearable.

From the owner: pain management office specializing in advanced spinal care.read more

If you want to be mistreated and bullied like a school kid by the doctor and staff, this is the…read moreplace! They are rude, obnoxious and will make you feel more painful then when you came in.

One of the most unorganized doctors office I've ever been to. Office manager was very…read moreunprofessional and I waited over an hour for my appointment because they were so shortstaffed. Not to mention, EVERY time I come in there it's a new set of girls working. I've never in my life been spoken to with such disrespect at any doctor's office. Run if this is your primary care physician.

Yesterday I called the office to report that I was in pretty bad shape, experiencing severe lower…read moreabdominal pain, and requested to be seen as soon as possible given the circumstances. Since my last visit, my insurance information had changed, although I still had Blue Cross Blue Shield -- just with a new member number. I explained this to the staff member. She said she had patients and did not have time to take the updated information, and that I would need to call back. I told her my wallet was already in my pocket and I could provide the details quickly, but she seemed frustrated that I stayed on the phone. She ultimately told me she would attempt to verify the insurance and call me back to let me know whether I could be seen. I waited for quite some time and never received a call. At no point was I advised to go to urgent care or the hospital despite explaining how severe my pain was. Eventually the pain became unbearable, so I went to urgent care. As soon as I walked in, they told me I should go directly to the hospital based on my condition. I did so and was diagnosed with appendicitis, which required immediate surgery. The hospital staff were outstanding -- caring, attentive, and efficient. They tested, diagnosed, and removed my appendix within 24 hours. Upon discharge, the doctor prescribed three days of pain medication and explained that I should pre-emptively reach out to my primary who could prescribe longer than that so I didn't have delays. Afterward, I contacted my primary care office to address the fact that their lack of follow-up delayed my decision to seek emergency care. I explained that if I had not gone to urgent care on my own, my appendix could have ruptured. The staff member I spoke with said they were unable to verify my insurance and that I needed to contact the insurer myself. I responded that if they already knew verification was unsuccessful, they should have called me back as promised -- especially given the severity of my symptoms. The hospital had no difficulty verifying my insurance. I disagreed with her calmly and did not raise my voice, although I was understandably frustrated. She did not appreciate my concerns and hung up on me. I called back, remained calm, and spoke with the doctor directly. He stated that I had yelled at his staff, which I denied. I explained that while my frustration may have been audible, I did not yell or behave disrespectfully. He said he overheard part of the conversation. The discussion shifted toward liability, with emphasis placed on my insurance change rather than acknowledging the missed follow-up. Ultimately, instead of addressing the communication breakdown, the doctor stated that due to how I felt about the situation, I would be better off seeking care elsewhere, suggesting the doctor-patient relationship had been damaged. From my perspective, I was advocating for appropriate care during a serious medical issue and expressing concern over a clear lapse in communication. I believe the office failed to follow through on a promised callback during a potentially dangerous medical situation. Rather than acknowledging that lapse, the focus was placed on defending staff actions. I was not seeking conflict -- only accountability and continuity of care during a difficult time. This experience left me feeling dismissed and unsupported when timely communication mattered most. Mr Edmond, you out your personal relationship with your staff and your ego before your patient. You should be ashamed of the failure. There is no liability here. I have no intention of taking legal action. I was simply trying to notify you of a failure that could have potentially put my well being at risk.

Dr Jude A Pierre MD is an Excellent Primary Care Dr. It was there I met & saw Dr Joseph…read moreBrunell(sic) Sports Medicine type Doc due to many Spinal Diseases. He Examined, Reviewed, Treated AND recommended me to pain management. BUT ALSO Taught me some at-home stretching routine to help me~Exceptional Care.

I've been seeing Dr. Pierre as my primary care physician for several years now, and I am…read moreconsistently pleased with his care. He is knowledgeable, professional, caring, understanding, and very easy to talk with. He listens, and he cares about his patients. It's not difficult to get a quick appointment with him, Dr. Rodriguez, or LeAnn, his nurse practitioner when an urgent issue arises. I highly recommend him.

I had an appointment for today June 7, when I arrived the office was closed. I called his office…read moreonly to find out he is closed for June. I never recieved a phone call or message changing my appointment. Time to find a new doctor.

I wish I could give this establishment a (0) but it will not let you sign in as such.----My…read moreOncologist set up an appointment from Oct.23 2021 ,and the incompetent Dr.had time for me on Jan.3 2022 (not good for a Cancer patient in grave pain)..During the in between time the idiot staff members had me going back and forth for bits and pieces of paperwork..Just give me ALL the paperwork at once and I would have filled it all out.But no it is just control at the behest of Dr,Courtney.Bring your paperwork ,bring your vitamins and Rx,s so we may count them and treat you as a child. When you get here do not knock at the door to let us know you are here.We will let you know when you can come in.WOW WOW WOW---This is the most fu***d up organization that I have ever dealt with in my 74 years alive.I explained that if they did not let me use the rest room ,I would urinate BLOOD in their trash can in waiting room (cancer side effects) finally I gave them a sample of my bloody urine & was there any questions as to my condition (NO) just hand over $233.00 now and if rx needed you have to pay $23.00 for that rx.to be called in & no credit cards you have to pay %%%.Needless to say I never got to see this clown of a Dr,and stormed out of that place and called my Cancer center & told them NEVER -NEVER refer this Dr. to anyone --UNLESS YOU DO NOT LIKE THAT PERSON.There is so much to say about BADLY managed offices, but this one is the worst.

I would highly recommend PT Solutions in Spring Hill. They are knowledgeable, professional, and…read morecaring. I am receiving therapy for a reverse shoulder replacement. They listen to your concerns and explain everything. I have come along way and am very pleased with my progress. I have seen Brian, Rhonda, Ashley, Cassie and Luke and they are all wonderful. The office staff are great also.

Great PT's! Great care…read moreThey are very knowledgeable. They ate kind and considerate. The receptionist is great!

Stay away. These are the worst possible scammers -- the doctor (a chiropractor), has already been…read morefined this year by the Dept of Health where you need to file a complaint against his license and the female nurse performing g the procedures. They work to control and manipulate feedback on sites where this is possible (even sending you links) and before you know what's going on. The protocol the use does not work and they are only after whatever money they can get from you with false promises, contrary paperwork, and manipulations (you have to wait x no of months to see if it works), etc.

After several false starts, I finally had the procedure. I am going into third month post…read moreprocedure. I have experienced no improvement. I phoned the office about follow up as indicated in the plan. That was a month ago. I am still waiting for the return call. I am feeling a bit rejected. I am also feeling that the money I invested could have been better spent elsewhere. Very disappointed. I'm willing to take this down if someone reaches out to me and continues the plan of treatment.

I received a bill for a doctor i have never seen for an. appt i didn't have. F them, Dr. Singh is…read morea shyster.

visited Access Walk-In Clinic this morning, 12/17/24. I was called in to read my Xray they had…read moreprescribed. I was told by the PA who saw me that I had a bad attitude and he made me leave. without discussing my Xray. Seriously, he was the one with the bad attitude and needs how to be more respectful of patients that go there for treatment. His mind was set about me before he entered patient room! everyone else staffed at this Clinic has always been kind. it's at3021 route 19 Spring Hill ( behind Cody's)