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    Numotion

    1.0 (2 reviews)
    Closed 8:30 am - 5:00 pm

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    28 days ago

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    1 year ago

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    Special Mobility Services

    Special Mobility Services

    1.0
    (9 reviews)

    I called this afternoon as a new client trying to arrange a gas dispatcher for a doctors…read moreappointment. The person that I spoke with was extremely rude and short with me. The only sentence that came out of my mouth was kind and trying to figure out what their policies and procedures were. i begun by explaining that I had sent the necessary documents to someone that I spoke with previously and also mentioned in my email that I had a doctors appointment. I was in no way snarky or rude and in fact, I'm quite a people person and know how stressful working and customer service can. I work with difficult people every day as a branch manager and a licensed insurance agent. The very next statement from this gal was that it's against procedure to send information or make appointments via email and literally I felt like I had just murdered her entire family. certainly hope that they record their phone because the level of customer service that I received from was unwarranted and unprofessional, and frankly, if there was another agency to use in Spokane, I certainly would go there. As a government funded agency, I plan on contacting someone official in the local government level. There is no reason for an agency to have this many complaints and for employees to treat people the way they do. This person hung up on me when I asked to speak with someone else. I would not recommend this business to anyone. No one deserves to be treated like this and it's impossible to get a hold of someone as well. I do have to say that there was an employee by the name of Katie Dalton, and she was very helpful and professional I appreciate appreciated her help greatly

    Spoke to a extreme rude receptionist by the name of christie, although this was not the first time…read morethat I've had a rude employee while scheduling rides; it seems like all of their receptionist, that schedule rides hate life, and hate their jobs; So they take it out on the customer. it's not my fault They work a minimum wage job, and they don't like going to work! they should have went to school or seeked better employment opportunities elsewhere.

    Harlow's Bus Sales

    Harlow's Bus Sales

    1.0
    (1 review)

    Extremely poor customer service. I was speaking with a rep for over ONE MONTH. I had picked a bus…read morefrom their available stock and was told two days before I drove to their location to pick up that it had been sold. OK, I didn't have a deposit- but it was very difficult to even get anyone from their Auburn or Spokane locations to interact with me. I was assured I'd get a call back 'in an hour' (no call), 'by tomorrow' (no call), 'next week' (no call). I gave them ample time and opportunities to get back to me about multiple busses with unacceptably poor results. They may have great busses, I don't know, but you're on your own if you ever want to actually interact with a dealer and get information on or purchase one. One star for polite and kind interactions from the dealers on the rare occasions I was able to exchange words with one.

    From the owner: Harlow's believes in providing more than just first class products and services. We believe in…read moreproviding solutions for our customers. We are committed to partnering with our customers to develop long term strategies and short term results leading to increased operational efficiency. Our customers expect accuracy, timeliness and reliability. Delivering on those expectations is essential to our success. Harlow's employees will always be courteous, professional and helpful to our customers. Above all, we are committed to being an advocate for our customers and their ever changing needs.

    Lincare Incorporated

    Lincare Incorporated

    1.3
    (3 reviews)

    It is a huge company and you are just a number…read more Staff dropped the ball on working with my insurance. If there was a hang up, nothing done further until I contacted them to keep things moving. I did eventually get the machine, but it took several months longer than it should. I used to work with a company called BetterNight. My hope is to return to them someday. Way better service and nicer people.

    After 13 phone calls, and working with Washington Attorney General's office and BBB, my advice is…read moreto stay away from Lincare Incoporated and any of its offices - as they all bill through the main offices. We prepaid for an oxygen machine for one month. It was returned within the month. Since then, we get two different bills from two separate groups at Lincare each month for the oxygen tank with new monthly charges on it. (Remember we prepaid for a month and only had it for a month, so we owe nothing.) However, the charges for services not rendered or requested increases every month by 115 dollars. I have called them 13 times. 5 times they told me it was resolved. With over 8 promises of phone calls back, they never called back once. Talking with supervisors produces similar results. Their favorite excuses all revolved around the fact that the person we need to talk to is not avialable now - either timezone - sick - vacation - out on a call etc.... Twice, I have gotten them to admit was returned, and that the have the equipment - all to no avail. Some of my bills come from Ft Lauderdale office, I have written them letters, and they cannot bother to respond. To paraphrase Judge Aquilina, I would not even let my dog use Lincare. Don't say you were not warned.

    Numotion - mobilityequipment - Updated August 2026

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