Great products and good prices and fair to deal with. Very good experience. All the equipment is in…read moregood shape.

Attendant gave me help getting my stuff into shop which was good. He Answered my question quickly…read moreeven though he was picking up the phone. Good supply of items in shop. Shop could feel cleaner.

My daughter's is a travel nurse in Spokane and her 4Runner battery went dead and wouldn't start or…read moreeven lock the vehicle. She had to be at work at 6:30A for a 12 hour shift and called me 2 times zones away in a panic from an Uber asking if I could help her out. No one open before she goes to work and all closed when she gets off. After 3 calls with no one willing to go put a new battery in the car I tried Goldenwest. At first they also declined, then called me back indicating they could do it. They got a battery, went to the car and installed it, then locked it up. Daughter got there and it started right up. Goldenwest helped us out tremendously! 5 stars. Will never go anywhere else for auto needs. Thanks!!

Small. Guy is very personal and promises to be somewhere I am going to return. Recommend you go…read morehere.

I called this afternoon as a new client trying to arrange a gas dispatcher for a doctors…read moreappointment. The person that I spoke with was extremely rude and short with me. The only sentence that came out of my mouth was kind and trying to figure out what their policies and procedures were. i begun by explaining that I had sent the necessary documents to someone that I spoke with previously and also mentioned in my email that I had a doctors appointment. I was in no way snarky or rude and in fact, I'm quite a people person and know how stressful working and customer service can. I work with difficult people every day as a branch manager and a licensed insurance agent. The very next statement from this gal was that it's against procedure to send information or make appointments via email and literally I felt like I had just murdered her entire family. certainly hope that they record their phone because the level of customer service that I received from was unwarranted and unprofessional, and frankly, if there was another agency to use in Spokane, I certainly would go there. As a government funded agency, I plan on contacting someone official in the local government level. There is no reason for an agency to have this many complaints and for employees to treat people the way they do. This person hung up on me when I asked to speak with someone else. I would not recommend this business to anyone. No one deserves to be treated like this and it's impossible to get a hold of someone as well. I do have to say that there was an employee by the name of Katie Dalton, and she was very helpful and professional I appreciate appreciated her help greatly

Spoke to a extreme rude receptionist by the name of christie, although this was not the first time…read morethat I've had a rude employee while scheduling rides; it seems like all of their receptionist, that schedule rides hate life, and hate their jobs; So they take it out on the customer. it's not my fault They work a minimum wage job, and they don't like going to work! they should have went to school or seeked better employment opportunities elsewhere.

Debbie and Guardian, thank you so much for taking such good care of lil momma Patti Smith after 65…read moresurgery's she is walking proud with her pink walker! thanks for making her happy with a new walker after her wheels broke down on her last one. Your staff was caring and very helpful we are grateful for kind people like you in this world. Thanks again, Patti & Nicola

From the owner: Valley Mission Homecare Pharmacy has been serving the Spokane area since 1974. We are located…read moreacross the street from the Valley Hospital Medical Center on the main floor of the Valley Mission Professional Building. Use the Pines exit off I-90 and go east on Mission to 12509 E Mission Ave, Suite 103. Providing compassionate support for patients, caregivers, and families for over 41 years, we carry a full line of Medical Equipment and Supplies, Ostomy, Urological, Compression Stockings, Braces and Splints. Medication consulting, packaging, and delivery available. Please call or come visit us today and let us help with your medical needs today!

Shane was incredible! He was very friendly and worked quickly to assess and repair my scooter. I…read moreespecially appreciate that he explained both the problem and his solution so that we don't repeat the issue. Also, It was clear that he took time out of his already full schedule to get this taken care of before a holiday weekend.

From the owner: We sell, rent and service all types of DME (Durable Medical Equipment) in the Spokane, WA area.read more

I was happy at first service that I from one of the gentlemen staff members, but after having the…read morewalker for a week and it ripping I was very upset. I called the office and no one answered and it sent me to the manager's voicemail and two weeks later. I still haven't about my walker. Waited four months to get a walker and it ripped within the first week I thought that was unacceptable. I hardly used has the manager failed to provide adequate or even but equipment itself was crap. You cannot access this except for one ramp that actually on both dangerous to use for handicap people. How can a mobility equipment store that services handicap people be inaccessible or dangerous to access in a wheelchair and still be meeting legal to operat? when I tried to tell the staff about my struggle to get into the facility, a very young employee noted that they bought the business that way in a very rude manner as if she was personally responsible for it, and took offense at me being struggling to get into the building. This is unacceptable for a business that specifically sells mobility equipment for handicap people or people with injuries.

I was nervous about delivery because I can have bad reactions if exposed to certain smells,…read morechemicals, colognes, etc. The manager, Mark, took the time to call me and talk to me about the concerns I had with scents, and what I would come into contact with. He assured me the person coming to my home would be scent free. The nice gentleman who delivered my equipment was punctual, kind, unscented, any taught me the workings of my machine easily. I felt protected by this company that they cared about my health, as well as doing a good job delivering.

Extremely poor customer service. I was speaking with a rep for over ONE MONTH. I had picked a bus…read morefrom their available stock and was told two days before I drove to their location to pick up that it had been sold. OK, I didn't have a deposit- but it was very difficult to even get anyone from their Auburn or Spokane locations to interact with me. I was assured I'd get a call back 'in an hour' (no call), 'by tomorrow' (no call), 'next week' (no call). I gave them ample time and opportunities to get back to me about multiple busses with unacceptably poor results. They may have great busses, I don't know, but you're on your own if you ever want to actually interact with a dealer and get information on or purchase one. One star for polite and kind interactions from the dealers on the rare occasions I was able to exchange words with one.

From the owner: Harlow's believes in providing more than just first class products and services. We believe in…read moreproviding solutions for our customers. We are committed to partnering with our customers to develop long term strategies and short term results leading to increased operational efficiency. Our customers expect accuracy, timeliness and reliability. Delivering on those expectations is essential to our success. Harlow's employees will always be courteous, professional and helpful to our customers. Above all, we are committed to being an advocate for our customers and their ever changing needs.

Communication was very poor, and orders were forgotten that had a direct impact on my daily life in…read morea power wheelchair. The last repair took five months!

Picked up a couple of rollator walkers for my parents and their Coeur d'Alene facility. Very…read morefriendly staff and great service!

It is a huge company and you are just a number…read more Staff dropped the ball on working with my insurance. If there was a hang up, nothing done further until I contacted them to keep things moving. I did eventually get the machine, but it took several months longer than it should. I used to work with a company called BetterNight. My hope is to return to them someday. Way better service and nicer people.

My disgust for this company is not from the equipment delivery staff in Lakewood Colo. It is for…read morethe billing dept. that still continue to bill me and my insurance for equipment that was picked up in Jan of 2012! This whole mess started when I received a past due notice (when I never received the 1st bill) for items that were picked up a long time ago in Nov of 2012. My only saving grace is dealing with the manager Heath. He was not pushy on the phone like previous CSR reps. which allowed me to remain calm, he listened to my frustration and offered a solution. Long story short I am still fighting the bill all because lincare lost the pick up slip from Jan 2012. I was not offered options when I needed the oxygen. If I ever need oxygen again it will not be from this place.