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    Goldenwest Mobility

    5.0 (5 reviews)
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    5 months ago

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    1 year ago

    Small. Guy is very personal and promises to be somewhere I am going to return. Recommend you go here.

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    1 year ago

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    6 years ago

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    5 years ago

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    Ask the Community - Goldenwest Mobility

    Special Mobility Services

    Special Mobility Services

    1.0
    (9 reviews)

    I called this afternoon as a new client trying to arrange a gas dispatcher for a doctors…read moreappointment. The person that I spoke with was extremely rude and short with me. The only sentence that came out of my mouth was kind and trying to figure out what their policies and procedures were. i begun by explaining that I had sent the necessary documents to someone that I spoke with previously and also mentioned in my email that I had a doctors appointment. I was in no way snarky or rude and in fact, I'm quite a people person and know how stressful working and customer service can. I work with difficult people every day as a branch manager and a licensed insurance agent. The very next statement from this gal was that it's against procedure to send information or make appointments via email and literally I felt like I had just murdered her entire family. certainly hope that they record their phone because the level of customer service that I received from was unwarranted and unprofessional, and frankly, if there was another agency to use in Spokane, I certainly would go there. As a government funded agency, I plan on contacting someone official in the local government level. There is no reason for an agency to have this many complaints and for employees to treat people the way they do. This person hung up on me when I asked to speak with someone else. I would not recommend this business to anyone. No one deserves to be treated like this and it's impossible to get a hold of someone as well. I do have to say that there was an employee by the name of Katie Dalton, and she was very helpful and professional I appreciate appreciated her help greatly

    Spoke to a extreme rude receptionist by the name of christie, although this was not the first time…read morethat I've had a rude employee while scheduling rides; it seems like all of their receptionist, that schedule rides hate life, and hate their jobs; So they take it out on the customer. it's not my fault They work a minimum wage job, and they don't like going to work! they should have went to school or seeked better employment opportunities elsewhere.

    Goldenwest Mobility - mobilityequipment - Updated August 2026

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