Debbie and Guardian, thank you so much for taking such good care of lil momma Patti Smith after 65…read moresurgery's she is walking proud with her pink walker! thanks for making her happy with a new walker after her wheels broke down on her last one. Your staff was caring and very helpful we are grateful for kind people like you in this world. Thanks again, Patti & Nicola

From the owner: Valley Mission Homecare Pharmacy has been serving the Spokane area since 1974. We are located…read moreacross the street from the Valley Hospital Medical Center on the main floor of the Valley Mission Professional Building. Use the Pines exit off I-90 and go east on Mission to 12509 E Mission Ave, Suite 103. Providing compassionate support for patients, caregivers, and families for over 41 years, we carry a full line of Medical Equipment and Supplies, Ostomy, Urological, Compression Stockings, Braces and Splints. Medication consulting, packaging, and delivery available. Please call or come visit us today and let us help with your medical needs today!

Shane was incredible! He was very friendly and worked quickly to assess and repair my scooter. I…read moreespecially appreciate that he explained both the problem and his solution so that we don't repeat the issue. Also, It was clear that he took time out of his already full schedule to get this taken care of before a holiday weekend.

From the owner: We sell, rent and service all types of DME (Durable Medical Equipment) in the Spokane, WA area.read more

My daughter's is a travel nurse in Spokane and her 4Runner battery went dead and wouldn't start or…read moreeven lock the vehicle. She had to be at work at 6:30A for a 12 hour shift and called me 2 times zones away in a panic from an Uber asking if I could help her out. No one open before she goes to work and all closed when she gets off. After 3 calls with no one willing to go put a new battery in the car I tried Goldenwest. At first they also declined, then called me back indicating they could do it. They got a battery, went to the car and installed it, then locked it up. Daughter got there and it started right up. Goldenwest helped us out tremendously! 5 stars. Will never go anywhere else for auto needs. Thanks!!

Small. Guy is very personal and promises to be somewhere I am going to return. Recommend you go…read morehere.

If I could give Bellevue Medical a standing ovation instead of five stars, I would. Caring for my…read moremother at home was emotional and overwhelming, but they made one entire piece of it effortless. The equipment arrived promptly, everything worked perfectly, and every interaction was kind and professional. Jason was especially wonderful--calm, responsive, and genuinely compassionate. In the middle of so much stress, they gave us peace of mind. This is what true community care looks like.

Jason arrived on time & was not just courteous, but made sure to introduce himself to my mother &…read moreask her name. He was thorough in explaining the benefits of the new mattress he was delivering as well as covering the most common problems and potential fixes. He was friendly, had my ill mother laughing, which in itself was a blessing. His extensive knowledge of the equipment and it's benefits were invaluable. My mom had a rest on the new bed shortly after he left and said it was the best sleep she has had in 2 months! Jason was amazing giving us his card and letting us know who to contact if we have any issues. He deserves to be employee of the month and a generous raise for his competency and compassion shown!

Good company and a very knowledgeable staff. I get my purchases in a very timely manner.read more

I was nervous about delivery because I can have bad reactions if exposed to certain smells,…read morechemicals, colognes, etc. The manager, Mark, took the time to call me and talk to me about the concerns I had with scents, and what I would come into contact with. He assured me the person coming to my home would be scent free. The nice gentleman who delivered my equipment was punctual, kind, unscented, any taught me the workings of my machine easily. I felt protected by this company that they cared about my health, as well as doing a good job delivering.

Attendant gave me help getting my stuff into shop which was good. He Answered my question quickly…read moreeven though he was picking up the phone. Good supply of items in shop. Shop could feel cleaner.

They are a wonderful resource to our community. The prices are very reasonable. Very grateful for…read morethem.

I arrived at their office without an appointment and unannounced. I told them my machine was…read morebroken. They turned me over to Jamie, their Respitory Therapist. Jamie located the problem within minutes and all was well. I was in the midst of becoming their patient. They did not seem to care. They only seemed to care that my problem was corrected. I am plesed that I have switched my care to their office.

If you could imagine the least effective, least efficient, rudest people, in charge of providing…read moreessential life sustaining equipment. It still wouldn't be as bad as, how they actually treat people. The way the staff acts towards customers and refuses to do their job, should be considered criminal negligence. I had to repeatedly call and ask what the status was on receiving, an essential life support piece of equipment. The staff continually lied about receiving documentation (I was BCC'ed by my provider and insurance company), and was quite rude when questioned about. My provider had to send documentation up to three times, my insurance responded within hours of the request however the staff claimed they never received the documentation and asked to have it resent 2 weeks later. I would recommend any other company, or means of acquiring your equipment than going through Rotech. If I could give zero stars, I would. The absolute worst customer service experience, you could possibly imagine when trying to purchase life sustaining equipment

This is the worst Durable Medical Equipment company in the Spokane / CDA area. I have taken my…read moredaughter's chair (which we originally purchased from them) to replace the batteries. After 4 + years they now refuse to work on the chair because I have "modified" the wiring. I reconnected wires their technician broke during a previous repair. They were notified of the broken wires but have failed to acquire the correct wiring harness to repair the damage. They now refuse to replace the batteries until I put the chair back to 'factory condition'. I filed a complaint with the BBB. their VP in charge of "customer satisfaction" called and informed me that he had responded to my BBB complaint (i still have not been notified by BBB that he responded), and told me that he had talked to his technicians and everything was totally MY FAULT. The technicians at the company have lied to him and he, in turn has lied and insulted me. DO NOT DO BUSINESS WITH THIS COMPANY. All of our future business will go to Bellevue Health Care in CDA Idaho.