I originally went to Mercedes to buy a new car, but honestly, the experience was disappointing. As…read morea serious buyer, I expected at least a basic level of interest, but it felt like they weren't really eager to help me--Zander--get into a car. They said they'd follow up with a call about a new model, but I never heard back. So I decided to give Mazda a call, and that's when everything changed. Sergei picked up, and right from the start, he was incredibly helpful, professional, and genuinely kind. He went way above and beyond to assist me--nothing was too much trouble. Easily the best salesman I've ever dealt with! Thanks to Sergei's amazing service, we ended up sealing the deal on a brand new CX-90. I couldn't be happier. The difference in customer service between Mercedes and Mazda was night and day. If you're in the market for a new car, skip the runaround--go to Mazda and ask for Sergei. You won't regret it!

Paul M Just purchased fourth vehicle from NewRoads Mazda. As…read morewith the prevoius three the transaction was seamless. Started with Aaron M and finised transaction with Sergei K. Both were pleasant and professional throught our dealings. Sergei listened to our requirements and acted on them. When it is time for another Mazda we will be back.

Marshall's is the most reliable, trustworthy mechanic I have found. Now going on 12 years as a…read morecustomer. When the Chrysler dealership told me I needed a full brake job during the pandemic, Marshalls pointed to the tiny bit of rust (from sitting) but then pointed out the ton of pad left. I got 2 more years out of those brakes, and Marshall's charged $0 for the inspection. They have driven me home/picked me up many times. to the person's review of driver calling in sick - what can you do about that? small family business! You do have to wait for appointments at times, but that is because they are good, honest and fair. If you don't need work, they will tell you. These guys, you can trust.

Marshalls gave me an estimate for my front brakes but when I picked it up they had added rotors for…read moreanother $200, without my permission. That is the very definition of theft: taking something without my permission. I could little afford the brakes, let alone more. I doubt that it was needed because otherwise it would have been in the estimate. They did not show me the worn parts, which many mechanics do.

You will find that the quality of service is excellent. Experienced mechanics on your car make and…read morethe price of the service is fair. The staff is easy to talk to about the operation of your car. Try Midas and Tina, the owner, will get your car on the road quickly.

This is one busy place and for good reason. Tina will amaze you with her knowledge of vehicles and…read moreher honest advice. I found all staff very welcoming and helpful. Midas is more than mufflers, a go to place for any auto repairs. When you know something good you should share it, and I highly recommend this Midas location.

My mother is a senior citizen and has purchased 2 vehicles from here. They are so conscientious and…read morecaring of her vehicles and most importantly her as a client. They send her discount coupons for oil changes and wash her car every time it's in for routine service. Its to the point she looks forward to bringing it there!

Worst customer service ever! Very argumentative employees…read morewho would rather accuse me of giving them a wrong telephone number than simply check their records. I really pray nothing brings me back here ever!

Just bought a used vehicle from Stouffville Volkswagen & was very pleased with how amazing my wife…read more& I were treated. Levi, Lucas & Luigi all played a role in making the buying experience a wonderful experience for us. Thank You so much for all your help. I highly recommend Stouffville Volkswagen! Much Appreciated! All the best guys!

I have been going to Suter's for more than ten years and the owner, Les, is a very dedicated,…read moremotivated and honest worker. These qualities cannot be overlooked. Andrew, Ontario

I had a check engine warning and drove straight to this great little shop the very next day the…read moreissue addressed and explained. these guys are busy but also the real deal in terms of communication and customer service. Great Experience

Today (Monday) I went to Pfaff VW to buy some items from Parts Dept…read more I had the pleasure to meet Greg Reinfenstein ,the Parts Dept.Mgr. He was very professional, friendly and very helpful. He answered to all my questions and he took care of everything I needed. Employees like him retains the customers and makes customers coming back to the dealer for service ,parts and buying cars. I wanted also to see my salesperson but unfortunately he moved to another place. It is nice to see that this dealership has top notch employees. Good staff keeps and grow the business. To all employees-----Stay safe we need you in order to be able to move around and keep our vehicles on the road safely. Thanks

Got a 2016 Chevy Equinox with Rob for $16000 (after fees). on oct 26 2024. the transfer case & flex…read morepipe exploded after 2 months with ONLY 6.6km of light usage in a cloud of black smoke causing a fire underneath the car and almost killing me as i was driving home from work (the brakes also seized as well). The mechanics, at autosolve told me i was lucky to be alive. When I finally reached David Tavazoei at the used car center at the dealership after being run around in circles by the other staff he offered me 2k for the car in the state it was in, to "do the right thing and make things right with me" as well as 2k off the next car we bought with them. After hearing this I then reached out to another dealership in midland and showed them detailed pictures and told them my incident and they offered me 3k for the vehicle, but 1k more if the engine was in good condition. At this point, It was clear David was not offering me any sort of deal to make things right, after I had told him my situation, and was only trying to make another sale to get more business from me, and to get my review taken down to better their reputation (which he asked me to take down). We have a 5 month old baby who my wife needed this car for emergencies for, and also appointments since we live in the country and cant take a taxi/uber. We are now in the hole 12k now with our loan, and we are already struggling enough as it is just to get by. At this point, I have reported this business to the BBB for their shady practices, contacted the Newmarket National with my story, and spoken to the consumer protection board to file a complaint, and have now have gotten a lawyer (pro bono) to make a claim to take this to small claims court against the dealership as well. This has all been so much stress for our entire family dealing with this massive financial issue, and all the calls that needed to be made, I will be posting this everywhere I can to get the word out . we trusted this dealership to provide us a safe car!! DO NOT TRUST THIS DEALERSHIP FOR USED CARS!!!! THEY ALMOST KILLED ME, AND MADE MY WIFE A WIDOW. IF YOUR ARE READING THIS, THIS COULD HAPPEN TO YOU TOO!!!!!!!! DON'T PUT YOUR LIFE ON THE LINE AND BUY A USED CAR HERE! THEY DO NOT PROPERLY INSPECT THEIR VEHICLES!! JUST LOOK AT THE OTHER REVIEWS!!!!!!!!!!!!!! THEY ARE GOING TO KILL SOMEONE SOON IF THEY KEEP THIS UP!

I am a pretty good amateur mechanic, however I live in downtown Toronto, where it is impossible to…read morefind a good place to work on my car. As a result, I end up being a hostage to the local garages and auto service shops. I am so tired of having both my car and my wallet abused by these places. People should know that a lot of what goes on at these businesses is based on fraud, greed and ignorance. For example, I was recently quoted over $600 to fix a leaking exhaust, by a local muffler franchise. Dale Lawson helped me figure out the problem and get it fixed quickly and cheaply. The problem was a couple of loose bolts ! Dale not only has 25 years of experience as a mechanic, he is honest and he also really likes to help regular people fix their cars. I was overjoyed to finally obtain some genuine help. I cannot thank Dale enough ! !

I was at the shop a few years ago with my car. I needed to do an oil and filter change and do the…read moretransmission fluid and filterr change on a 2015 VW Jetta tdi. It was 2021 August/September. I had done fluid changes on my previous corolla but lacked the confidence where this tdi was concerned. I booked my time and showed up. The owner was more than inciteful and helped me hands-on. Did most of the work actually. My value was learning what to do. I have since done this a few times on my own at home. The garage had ac which was great.