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    NewRoads Mazda

    3.2 (9 reviews)
    Open 8:00 am - 8:00 pm

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    Audi Newmarket

    Audi Newmarket

    (4 reviews)

    I am writing this to warn anyone considering the 2025 Audi SQ6 e-tron. After waiting over a year…read morefor my factory order from Audi of Newmarket, I have been left with a vehicle that has significant, recurring safety malfunctions and a dealership that offers zero accountability. Despite being marketed as a flagship of innovation, my vehicle has suffered from the following critical failures since delivery in January 2025: High Voltage Electrical System Malfunction: "Drive with caution" warnings. All-Wheel Drive & Charging System Failure: Multiple system-wide malfunctions. ABS & Driver Safety Monitors: These systems frequently shut down entirely during normal Canadian weather (light rain/snow), disabling collision-avoidance features. When I raised these life-threatening concerns, the General Manager at Audi Newmarket admitted to me: "I am very familiar with the 'system unavailable' messages as I experience them too." It is professional negligence to continue selling these vehicles while acknowledging that even management's own cars are failing. The dealership claims the car is "too new" to fix, and Audi Canada has been completely unresponsive to my repeated attempts to reach them. Audi of Newmarket and Audi Canada have shown zero consideration for customer safety. If you value your safety and want a reliable EV, do not lease or buy this vehicle. I am now forced to escalate this to regulatory authorities to hold them accountable. In normal Canadian weather rain, snow & the vehicle frequently reported that safety systems were unavailable. This directly contradicts Audi's own marketing claims about advanced collision‑avoidance and driver‑assistance technology. The repeated failures of the safety monitoring systems, especially under normal driving conditions and inclement weather, raise significant concerns about the reliability and safety of this vehicle. I believe these issues warrant immediate investigation and intervention by the appropriate regulatory authorities to ensure consumer safety and to hold the manufacturer accountable for addressing these defects.

    I brought my 2016 Audi Q5 in on December 15 for a scheduled 115,000 km service, including a brake…read morefluid flush. During the service, the advisor, Albion, contacted me and said the front brake rotors were corroded and the pads measured 5 mm. He specifically asked whether I had noticed that the brakes felt soft. When I confirmed this, he recommended replacing the front brake discs and pads to address the soft brake pedal, at an additional cost of $1,730. I approved the work based on this expert recommendation. After picking up the vehicle, the brakes still felt soft and required deep pedal travel to stop. When I followed up the next day, I was told that soft brakes are "common in older Q5s. And no adjustments can be made to resolve this issue." This is unacceptable. If the brake softness is a known characteristic and not something that replacing discs and pads would resolve, then recommending a $1,730 repair as a solution was misleading and unnecessary. I paid a significant amount based on professional advice, only to be told afterward that the problem was "normal" and effectively unfixable. Brakes are a critical safety system. An Audi service center should provide accurate diagnostics and honest recommendations, not sell costly repairs that do not address the customer's safety concern. This experience felt deceptive and has completely eroded my trust. I would not return here and cannot recommend this service center to anyone who values safety and transparency. Stay away from Audi Newmarket for your own sake.

    Suzuki of Newmarket

    Suzuki of Newmarket

    (3 reviews)

    These people do nothing but lie and steal your money. The old fart i bought the truck ftom lied and…read morelied about repairs they would make ptior yo me picking it up. The day i arranged yo pick it up he was no where to be found. Nothing fixed money already taken from my account and one certified and plated truck that needed almost 1300.00 in brake work. Within a month rust that was painted over showed itself. They are to afraid to talk to me and no thanks to OMVIC for stearing me in the wrong direction. Buyers beware....they will burn you yoo.

    Just wanted to share my bad experience with Suzuki of Newmarket (Blake and company)…read more I purchased used 2009 Yamaha waverunner from Suzuki of Newmarket in July 2015. I was told the machine is running perfect mechanically and I believed. I asked them to water test, but they refused it saying they are far from the water. I never thought that dealer like Suzuki of Newmarket can lie about the machine mechanical condition. I signed bill of sale and it stated no warranty provided. I took Yamaha to the lake next day and found that waverunner does not go more that 20 km/h. Took out from water and brought waverunner to a mechanic. The issue was with the supercharge clutch. It was destroyed. it cost me $1500 to fix it (parts and labor). I called Blake back asked him why he was doing this kind business to me and if he wants to help me solve my issue. Answer was I am not going to do anything. I trusted them, but as I can see from my experience never trust people. They are all about money. Ruining reputation is very quick, but build it takes a long long time. I don't think it is the right way of doing the business. I am saying to all my customers and friends to stay away from Suzuki of Newmarket. Not a trusted business. Never will do business with them in future. Stay away from them.

    NewRoads Mazda - car_dealers - Updated May 2026

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