Professionalism from start to finish.Their sales guy was easily the most knowledgable of all the…read morevendors we met with. The price given was reasonable and the estimated time window was better than most (if not all) competitors. Windows arrived on time and the installers did a great job. If you're looking for good quality, good value, and a professional company then look no further. Would recommend!

We recently replaced all of our windows and sliding glass doors with Windows Nation. The sliding…read moreglass doors are extremely difficult to lock--the latch won't turn unless one person pushes the door with significant force while the other turns the lock. We have repeatedly contacted the main customer service line, and they continue to tell us that the local St. Louis office will reach out. They never do. When we try calling the local office ourselves, no one answers or returns our messages. This has been going on for over two months. For the price we paid, the product quality and customer service are very disappointing. At this point, we are considering getting quotes from other vendors and returning the product altogether.

Had all new windows put in a while back. I tweaked one while cleaning it and couldn't get it…read moreclosed. I called and got an immediate response. They sent Ben out to fix it for me. He was so kind and patient in explaining how to avoid the problem in the future. Love these people !

Chaney installed 14 windows in our home, including 5 that were oversized. We live on a busy street…read moreand wanted windows that provided some noise reduction and better insulation. Jesse explained in detail how the recommended windows would meet our needs and answered our questions. The windows arrived within the 3 month time period that was promised. Chaney has their own installers, they do not contract out. Hannah did a fabulous job with the installation over a 3 day period. She has 10 years experience and several of her family members are in the same business. We are completely satisfied with the new windows, and noticed the sound and temperature difference right away. Chaney was not the cheapest option, but it was worth it to get quality windows installed by true professionals.

So happy with my new windows, didn't think I'd be able to keep the mid century look of the house,…read morebut Virginia at Viviano Windows had a genius design. Eddie and his crew did an expert installation very professional and great clean up inside and out! Wouldn't have known they were here except the beautiful new windows they installed. The price was very affordable and the Sunrise High performance thermal windows look nice and slick. Not like bulky vinyl windows.

The Viviano family team has been supporting our needs for 3 years now and I can not express how…read moregreat they are at customer service. We have had quite a bit of work done on our 85 year old brick city home and they support it very well. Great!!!

We just had several windows replaced by Windows, Doors & More at our home in the St. Louis area…read more To say we are pleased with the result would be a vast understatement. Dan carefully walked us through the many product and pricing options and explained trade-offs with each - in an informative, no-pressure way. His advice was invaluable and we are just really pleased with the outcome. The installation process was efficient and with care and attention to detail. All done in less than a day. So, a resounding recommendation to Dan and his team. Great job - thank you!

From the owner: We specialize in helping our customers get an exact fit with their window and door needs.read more

First. We were looking for a remodeling of the Kitchen and Master Bathroom. It was planned to do…read moreit in 2020. Then COVID. The time spend as researching, researching, researching. We had several quotes (few in the 6 digits). My husband and I just couldn't agree on which one to choose from. The quotes were either too high or did not on design, and sometimes both. I called STL Design and Build Design, setup an appointment as my last resort. STL Design sent Tom Levinson. Mr. Levinson arrived earlier than time with his assistant. This is definitely a rare. We went through the areas for remodeling. Tom sat me down and listen to all I wanted to do. Then it came down to the details and pricing. The wants an can't live without. We finished with an estimated quote that we were very happy with. Tom was wonderful. He gave me sound advice on my selections for the kitchen remodel. He went through the cost, time-line, and process. Tom went to warehouses with me for selections on the items. Matthew Pevehouse, thank goodness for him. I had a family emergency out-of-state. Matt took care of everything for us. The whole crew were wonderful. Matt took pictures and kept me up to date. If there was an issue it was quickly resolved. My husband and I are thrilled with the results. The look is absolutely fabulous, the craftsmanship and quality of products excellent, and done on time. Thank You STL for a wonderful experience. Bathroom is the next project!

I contacted several companies about new windows... Their price was right in the middle... after the…read moreinstall, I could tell their quality was superior. Their people were just fantastic clean and professional! This is my second project with them!!!

I am a real estate investor, but a Yelp Elite as well. I also am an online food and entertainment…read morecritic with a huge following. I know what I'm talking about. As a real estate investor I am really critical of my vendors and have high expectations. Either you do great work or you don't. Either you offer great customer service or you don't. New Space nailed all of it. Their installer was friendly, engaging, and experienced. The large closet system I put in was done exactly how I wanted it and exactly to specs. Not only did he vacuum any construction dust, debris, etc. but he also cleaned the unit as well with a great smelling lemon cleaner. There was one minor thing wrong and he went back to the office and brought the right thing right away no questions asked. I would highly recommend New Space. One competitor I looked into had a significant amount of bad reviews on the BBB and social media. Other competitors tried high pressure and others were about gimmicks. New Space has a great showroom and they met my expectations of not exceeded them. See Emily there.

My husband and I purchased a home and the closets needed shelving and hanging. NewSpace did a great…read morejob working with us and making these closets exactly as we wanted. There was one room that we converted from an exercise room to a closet. That closet is the most fabulous closet a 19 year old girl could hope for!! We also added an office space with cabinets and desk. Melissa, our designer, was fabulous. We had to make several changes along the way, and each time she was gracious and drew new drawings. I couldn't ask for a more accommodating designer. I highly recommend NewSpace!

I tired buying a tuff shed at the Overland, Mo location and spoke with someone after calling for…read moreseveral days and then the man gave me his number because he was at a different location and he told me to send him the ones i like after i go look at them i did so and it has been several days and no response back at all. so i called the Overland, Mo phone number again and all i get is voicemail. i guess that is my sign to let them be and find another company that wants a sale.

When we purchased our shed 7 years ago we were told by an agent that the will come and relocate the…read moreshed to a different area in our yard. We live in the city of StL and at the time we didn't have a fence in to encase our shed in the desired location. We have alleys and people would typically cut through our yard, so we had it placed closer to the house. Fast forward to present, my neighbor recently purchased a Tuff Shed around Feb 2025 and was told the same thing regarding yard relocating. Now, we are working on our landscaping in our backyard and is in need of this added benefit, we made the phone call and was told this benefit is no longer available as of years ago. This was my only let down with Tuff Shed. My neighbor is also slightly irritated as they were told the same thing as a selling point even though the service has been suspended for quite some time. Other than that, our shed has been very nice and has serve it's purpose as aspected, I wish my husband bought a larger size as he need more room for his tools.

Explained my project and was told it was not big enough for them to even come out for an estimate…read more Money hungry company!

Home addition, two bedrooms two bathrooms and garage . Existing finished basement flooded twice…read moreduring construction and after construction was finished flooded again in heavy rain. Their proposed warranty work was unsatisfactory. Proposed work was caulking from the inside on a foundation crack which appeared after front porch was replaced . Also had water entering basement through around new waterline. Completely ghosted after refusing interior caulking. Next Step small claims court

Fantastic experience with the Martin Door Company!…read more We just had our entire 27 year old garage door replaced with a significantly upgraded one. New upgraded garage door opener system also installed to replace our existing one. Now is Wi-Fi-enabled and has battery backup. This new system is whisper quiet, and oh so smooth and beautiful. Sales person Jeff Woody is a gem! The installer (Chuck, I think?) was very knowledgeable and professional. The whole process went without a single hitch. Thanks Martin Door!

Contracted with them at the end of December for new entry/storm doors. It'll be a couple months,…read moregreat, fine. (little annoying the "remeasure tech" was HOURS late but whatever) Got a call mid February, doors are here, we'll be there 02/24 to install. Again, great, fine. They show up, on time, said they wanted to re-measure to make sure everything was to spec. Um, ok - why wouldn't it be? They ripped off all of my door trim/casing and sat in their trucks for *90 MINUTES* without a word. Came back: "we have a problem". The brickmold is a quarter inch off - the manufacturer (ProVia) has a software problem and even though we gave them the correct measurements... blah blah, whatever. So, wait two weeks to get the corrected brickmold. Fine, stuff happens. 03/05! Called them 03/06. Guess what? STILL WRONG! No apologies, no anything. Wait two more weeks, no biggie, this is the way stuff works. March 20 it is! NOPE! March 16 and get an email that the manufacturers internet is down. No idea what that has to do with anything... how many times can you fail a customer and just tell them to wait two more weeks? Anyway, now I'm scheduled for April! Of what year I have no idea. Pathetic.

Jared Hoffman was so friendly, patient and kind with my crazy household while providing a quote…read more I enjoyed the details from the company information, door and glass information. Jared was very informative. Love the samples between the digital views and glass samples. Highly recommend this family owned company

I hired STL Windows and Doors to replace 28 storm windows on my home because they were highly…read morerated. I was told that the windows would be fully custom to fit my existing custom interior windows, however, the storm windows I received are not custom and do not line up with my existing interior windows (see photos below). Honestly, I just wanted this fixed as it degrades the look of our home and is not what I ordered. What the company will tell you: 1. They tried to remedy the situation, but the company they use is no longer making storm windows so there is nothing they can do. 2. They apologize if the windows are not aesthetically pleasing or do not meet my expectations (disregarding the fact that they are not what I ordered). 3. They pride themselves on customer service, their reputation, and their customer's satisfaction. What I will tell you: 1. When I alerted them to the issue, they said, "It is what it is." They also told me that the storm windows only came in a 50/50 split (and not custom). I contacted the supplier myself and confirmed that the windows are available to order in custom sizes. When I told the company this, they said that they had reached out to the supplier and since they were no longer making storm windows, there was nothing they could do. I asked if there were other solutions, such as contacting another supplier, but I never received an answer to that. They also claim that I didn't tell them of the issue until the job was complete, but I told the installer (who happens to be the owner's sister) at the beginning of day two and her fiancé (the salesman) came out at the beginning of day three to see what the issue was. The job was not completed until the end of day three. I did not correspond with the owner until I filed complaints and contacted a lawyer. 2. "Apologies" aside, I must now pay another company considerably more money to fix the issue caused by STL Windows and Doors. 3. Their actions do not align with priding themselves on customer service. To outline a few of the particulars (without going into too much detail): they've blamed the original salesperson who no longer works for the company, they lied about the windows not being available in custom sizes, they then blamed me after I found out that they are available in custom sizes, a window was installed broken and has not been fixed. Please SHARE this with family and friends to help them avoid losing money to false promises. Thank you!