Pros: they got an old apple juice stain out of my daughters dress…read more Cons: Customer service SEVERELY lacking. The dress was returned with a long picked thread! I noticed it upon pickup (12/15/2025) and was told that the owner would contact me. I paid and left. The owner never contacted me. After several phone calls, I finally got a claims form in my email. I responded the same day (2/10/2026) and have yet to hear back. I have made many more phone calls. There is no manager. The employees can't help with problems. Calls and emails are not returned. I regret sending my daughter's dress here and will never return. (3/24/2026)

Ruined my $250 satin Mother's of the Bride Dress…read more I bought the dress in mid-October for my daughter's wedding and after wearing it took it to Tiger Cleaners at Peachtree Plaza on November 14th. The gown is satin and labeled Dry Clean Only, so I used their drive-through drop-off. On November 19th, I went inside to claim the dress and inspect it before paying. I was shocked to find that the gown now has at least ten visible snags, runs, and pulled threads across the dress and satin fabric is not repairable. None of this damage was present when I dropped it off. I refused to accept the dress until I spoke with the owner. The owner, Mr. Li, called me the next day. He offered to waive the cleaning fee and give me a twenty-dollar store credit. He also claimed that his staff saw no issues while handling the gown and said there is no proof the damage did not already exist. I explained that if several employees handled the dress and said they saw nothing wrong, yet I discovered significant damage before taking it home, their own statements suggest the damage occurred under their care. Tiger Cleaners promotes that they have one hundred years of experience, and the text they send when they check in your garments reads, "Thank you for trusting Tiger Cleaners with the careful cleaning of your clothes and household items." I still have the ticket, the drop-off confirmation, and the text telling me the dress was ready. (For now on I will video tape my item inside the store at the time of drop off and ask the employee to confirm the condition of the item at drop off). Despite the evidence, Mr Li says he will not replace it or provide fair compensation. I said that I would take him to Small Claims Court. He says he welcomes seeing me there.

More than half the dryers are out of order. Some of the ones working are at low temps. Added one…read moresolid hour and an extra money of course to dry my clothes. The attendant puts a yellow post it with "out of order" on dryer. 11 of the 32 dryers have note. Of the 22 remaining only some have high heat working. Fix the dryers and this is a 4 to 5 star place. Prices are fair.

Yesterday my Dryer decided to not work. So the best solution to that was to take my clothes to…read moreSunshine Laundry and dry my clothes. I arrived at exactly 5:23pm. As I waked in the door, I hear someone say "Can I help you?" I really did not think that whoever said it was speaking to me because she said it as soon as I opened the door, so I keep walking to the Dryers. Then I heard her say it again. I turned and said "No thanks." and immediately she followed it up by saying "What do you think you are doing?" In a very condescending inflection in her voice. I then said that was going to dry my clothes. She then said "Last load is at 5:30pm!" I then looked at my phone and watch, it was 5:26pm. Four minutes before last load. I thought about it for a split second and said "You know what, I'll never be back to this F.....g business again!" She went on to say something in a smartass tone again. My retort was "Kiss my ass, lady." and walked out the door. I have heard bad reviews about this establishment before and should have taken heed. Sam's Club opens in three hours and sixteen minutes. I'll never be as happy to buy another dryer!!!

This was my first time using a laundry mat & I had no clue what I was doing, I wanted to leave a…read morereview to mention how clean it was there & how kind one of your employees were to me, I can't remember his name, he was a bigger guy & had a beard, he was so helpful when I asked him for help, I will definitely be going back!

While it is relatively a tad expensive, the extra cost pays for cleanliness, super fast machines…read morethat are clean and new, the convenience of paying with an app, & early and late hours so you can work around your schedule. I called to find out their hours and i surprisingly got the owner on the phone. He was very nice, gave me a rundown of the hours and app use, and asked that if I had any problems that I please let him know. When an owner asks you that, it means they want to provide good service.

Shavonne was a help and magnetic personality! She was very informative and helpful with the card…read morereader and the amount and time differences between each load as well.

From the owner: Capital Laundry offers a truly clean experience with speed and dependability right here in…read moreJefferson City, MO. Discover modern, efficient self-service options, get more free time with our convenient Wash & Fold service, or enjoy the ultimate ease of our Pickup & Delivery for both laundry and dry cleaning. Businesses can also benefit from mour expert Commercial Laundry solutions. Let us simplify your laundry routine so you can focus on life, not laundry!

Ridiculously expensive for both alterations and dry cleaning. The alteration I received was very…read morepoor. I could have done a better job. I threw the much loved wool sweater away. There was a hole I wanted more or less darned. Whatever they did it was knubbed. Actually, ruined. I threw it away.

The French laundry did a great job on my cleaning. The personnel were delightful. i am in a…read morewheelchair so they happily came to me at my car to pick up and deliver the cleaning items. While French laundry is pricey, I give them five stars for a first rate job!

Took 3 - Men's Designer coats to Robinsons Cleaners on Broadway to be Dry Cleaned before the…read moreholidays. When I picked them up they had the plastic wrap and a twist tie at the top. Put them in the car and drive home. When I got home, I removed the plastic wrap and noticed the jackets were NOT cleaned. They had visible hair (some not ours, we are not blonde), lint on them and they were not Dry Cleaned as expected. We paid $46.00 for all three to be Dry Cleaned. We called the cleaners and told them what happened and they said we could bring them back to be cleaned again. We were reluctant but decided to give them a chance to redeem themselves. Just picked them up today, 1/6/22 and they all smell moldy and not visibly clean. They seem to have been lint rolled as the hair is gone but don't feel as if they were truly cleaned. Mentioned it again to the woman behind the counter and she said she could have them cleaned again . It should not take three attempts to clean an article of clothing. Called the manager at the facility where they take them to be cleaned and she said she gave them to someone and she saw them put them into the machine to be cleaned. Either their machines are not working properly or they really just didn't clean the jackets. I feel this is terrible customer service and business etiquette. Will not return nor refer!

I have used this place for the last year. Great work and friendly service. Turnaround after a…read morecouple days. Ahead of the game when compared to local competitors.

Great place People are helpful and friendly. Would recommend to everyone. Drop off service is above…read moreit all. Certainly worth my time to have my laundry done correctly LJ

Great laundromat. Clean, reasonably priced, and in a great location. Good washer sizes and big…read moredryers.

I am from Fulton and this is where I get all my suits cleaned, pressed, and altered. They are very…read morereasonable and nice. I don't own any shirts that are made out of pure silk, or any singular article of clothing that cost $168, so for my clothes- they do a great job. If you have incredibly expensive or somewhat "exotic" clothing you might look to a bigger city for cleaning services. For everything I own (and all my family owns), this place is top notch with great service. Would Recommend.

I never write reviews but since I don't want this to happen to anyone else I feel compelled to…read morewrite just one. I brought two 168 dollars shirts into Tom's cleaners. They were 100% percent silk and now feel not much better than $4 dollar fabric. One of the shirts had a stain on it and I have no idea how but they made it worse (at least 5x bigger than before) I now have almost $400 worth of shirts that are completely ruined. I took them to another dry cleaner who said I probably could have done better by throwing them in the washer myself. BEWARE of this place! They will ruin your clothing.

The ladies there are very nice they do a good job cleaning my old work clothes. I drop it off then…read moretwo to three hours it's done.

Great washers & dryers, variety of sizes for both. Machines…read moreseemed new, clean & did their job well. Clean & comfortable facility. Attendant on duty & she was pleasant as she kept the place sparkling clean. Joe Salomone Bridgeview, IL

Brought in a soaking wet comforter. They washed and dried it for us. Great job. My machine broke…read moredown from such a heavy load. They have the machines to handle it.

On 2/6/26 I went in with a few rugs to wash & took my reg laundry also to get it all done in 1…read moreshot...I will not go back. Had not been in for a few months and the place was clean but the machine are disgusting. The trays on machines to put laundry det in are broken off on the front of the machines on a number of the machines so you have to just kind of pour it in the slot, no Hot water at all-only ice cold, then when it starts filling it sprays water out that open hole where it should be sending detergent into machine. Just wrong to let it get that bad.