As an aviation journalist and a commercial pilot, I've been to scores of FBOs all across the…read morecountry. From luxury resorts to ho-hum destinations, the FBO makes a huge difference in a pilot's (and their passengers') experience. There are crappy ones, good ones, and- much more rarely- great ones. Lux Air is a great one. It's not the building. Lux is really nice, but it's no Puerto Vallarta or San Diego or Montana. But the building does NOT make the FBO. Atlantic, for example, has a really big and impressive FBO in Utah and a few other places, but their customer service is crap. If you waltz up to an Atlantic (or a Millionaire, or an ACI, or...) in a Cessna 150, you'll witness that FBO's "true colors." They'll treat you like a red-headed stepchild with a lisp. And I'll just say that most FBOs only care about jets with $3000 ramp fees and 2000 gallon fuel Orders. Not so with Lux. Even pulling up, literally, in a Cessna 150, they sent out a ramper, marshalled us in, carried our bags, brought a golf cart, got us a loaner car, offered us water, answered questions, took a fuel order, waited for us patiently, and even asked us about our trip and home base, all without a hint of irony. I've rarely encountered more helpful people. And they were smiling and enthusiastic, and kind. They offered us drinks and food and directions and recommendations and a million other things. I was blown away. The most incredible part: they DIDN'T charge us a ramp or an overnight fee. Even with a paltry 7-gallon fill up! We're we in the Twilight Zone? Also, their 100 LL fuel price did not come with a tube of Vaseline and the business card of a sex-assault counselor (the way Palm Springs or Burbank should). It was only .50 cents more than the cheapest fuel at any nearby airport. They had snacks and crew cars and flight planning rooms and sleep couches and everything the rip-off people have. But with courteous, kind, cheerful, efficient service. It's the PEOPLE that make an FBO, and these folks- shout out to Hunter and the other front desk staff- really stand out. I can't say enough about Lux Air. I'd stop into Goodyear JUST to experience their service. What a great FBO. Thank you for showing others how it's done.

Great little FBO to stop for Fuel. The line staff is quick and friendly, the gals at the desk…read moreare friendly. And if you ask at the desk they will point you toward the secert freezer with free ice cream, great for a hot day.

I got an introductory flight for my husband's birthday. They even allowed me to go on the flight!…read more I sat in the back and took pictures, my husband sat in the captains seat next to the instructor. It was a great experience, my husband had a lot of opportunity to fly the Cessna 172 G1000. I recommend extending the flight to one hour which allowed time to fly over the beautiful lakes. Our instructor, Travis Graham was amazing. I highly recommend the introductory experience for anyone interested in flying. My husband has done computer simulations for a long time and this is what he needed to commit to taking flight lessons.

Do Not Take Your AIrplane Here. Sent plane in for an annual. Was quoted $6000 for the inspection,…read morewas invoiced $7500. Plane had an extensive annual every year prior. Noted three issues with plane. Left alternTook three months and cost more than twice what it should have. More than $22,000 in unauthorized labor. Took the plane for .8 hour post maintenance flight. Plane returned with loose plug on oil pump causing massive oil leak also left alternator light was on constantly when returned right alternator light was on all the time. Ownersaidhewould fix he also said I was lucky because when he touched the plug it fell outThey did fix and left alternator light was on again. Confronted owner regarding price, his reply to manager was deal within but I will never work on your plane again. Received a bill for another$800 to fix the problems they still hadn't fixed.

I met with Sawyer Aviation several times to work on a plan to accomplish a multi-engine/ commercial…read moreadd on. I was impressed with the professionalism and how structured the process was. I ended up working with them to get the rating done. Jonathan, the head of the flight school, was the CFI I'd be working with. I'm so glad I did. He was able to teach to my learning style and we worked really well together. We met early and stayed late to get me ready for the check-ride. Coming from northern California, I booked out a week to accomplish the task. Unfortunately, the DA-42 Twin Star broke. A broken fuel injector in one of the engines made it impossible to train in the limited time frame. I had to leave and come back. On my second trip back, the night before the check-ride, I got news of a friends passing in an aviation incident. Thanks to Jonathan's prep, the following day, I was able to pass the oral portion of the check-ride with flying colors and discontinued on the flying portion. I re-booked for a return visit. Upon coming out, the aircraft had an other issue during one of our flights. Sawyer's in house mechanics both times went above and beyond to get the aircraft back in service but the parts needed to be special ordered from Europe. Being in aviation and an aircraft owner, things like this just happen no matter how well an aircraft is maintained. Throughout this process, I was able to witness a side of aviation that most don't get to see. Sawyer's maintenance team rocks and worked their butt off to make sure things are tip top. Even though I wasn't able to finish my multi-engine commercial add on at Sawyer, they did take care of me. Jonathan built a foundation for me to finish a few months later back in northern California and I earned my ratings. I wouldn't hesitate recommending Sawyer Flight academy because not only did they treat me well, they training I received was top notch.

Loved the experience. It was my first time as well as hubby's first time. Bought a 30 minute sunset…read moreflight over a city of our choice (nearby of course) for a romantic birthday surprise for the boyfriend. We both did not know what to expect. Specially him who had no idea what we were doing there. Lol the 2 wonderful guys were kind enough to keep everything a secret for the hubby. We enjoyed every second seeing the sun set. It was beautiful! After our flight with our amazing pilot we had a champagne toast. Definitely looking forward to another one.

I was gifted an intro to flight class through Virgin Experience Gifts, and Classic Air is the…read morevendor they connected me with. I had an absolute blast. A huge shout out to my CFI, Cal, who was awesome. He was very friendly and patient. Despite it being a basic intro course, his chill vibe made it an enjoyable experience. I'd highly recommend this place to anyone interested in aviation. The Apache Junction reservoir and the Superstition range at 5k feet sure is a pretty sight. Thanks, Cal and thank you Classic Air Aviation!

So, at KFFZ many years, nice Redbird and a descent fleet. But, now nearly a whole year, nada. And…read morethey don't reply to emails I have sent about 7 in the past 10 months. Apparently they are 'going to be' at KCHD...but after the 'summer' was 9/21/2024...Now a month later, their site has that message...their sim and planes I am guessing are at KCHD now..but I am guessing. I have wanted to do a training recurrency event with them...they'd be a good fit for my recency. otherthan Classic..in the entire valley NOW...zero. The valley isn't the 10+ years ago place and is 100% ANTI general aviation...it's a 'monetize' every human...place..A person wanting a 'fair' and quality IPC and FR...in a sim and then a finish up in a twin..with 3 landings...to get 'fresh' is out of luck unless that person although extremely proficient and competent...will not maybe will be charged 7x the real net cost..via "we only always do it that way" which means a IPC and FR and 3 landings will cost ya 400% because "that is how I do it"..IN Denver or Seattle or Van Nuys or Houston or Dallas, REAL metros that LOVE and protect G.A. pilots..you can have a choice of FTD's for a full IPC or a array of schools with a quality AATD and a nice twin...in a week I'd have 4 of those...not true in the Phoenix metro...it was long long ago. Even ERAU at KPRC and ASU at KIWA and UND at KIWA ..."gee man we USED to let folks fly our FTD x2 and have their IPC we won't now..only our $$$$$$$$$$$$$$$$$$ program customers TOUCH our sims." so now if you live in this area...lots of luck get re-ready for resumes out...Not happening with quality and time frame...and Twins in this area are marginally maintained or charged rates that are SAME as Van Nuys or Denver..so much for Valley of the Sun low costs of living. where a CHD studio apt. unf. is $1700 + electric per month.