Cutter Aviation PHX is simply the place to call home or park if you're away from home. How they seem to hire people that all genuinely care and go above and beyond needs to be studied, but they have figured it out! I scheduled back surgery and my Cirrus SR22 was going to be parked for a couple of months. Carter asked me when I parked it before surgery if I had any tie-downs. I said I didn't have any with me but it should be fine. He was thinking about monsoon season. He said that he needed some tie-downs and had been meaning to buy some so he said he was going to buy some, tie my aircraft down and then he'd have the tie-downs he wanted when I returned. I couldn't believe he was offering this. I went back about 3 weeks after surgery just to start it up and sure enough Carter had the aircraft completely tied-down! Amazing. I can't say enough about the people. Nancy is also amazing and cares so much. It is truly great to walk in and get the incredible welcome I get when I arrive. I love this place. Whenever I ask for fueling or any other services, they are always on top of it. There aren't enough stars in the standard review form. You can't go wrong with Cutter Aviation PHX! read more

They're friendly and helpful, but no one is wearing a mask...inside..during a pandemic. There is no excuse this far into this pandemic. Shameful. read more

Cutter Aviation - No mask. - Aircraft Dealers Near Me - Phoenix, Arizona

Very friendly, clean, welcoming and accommodating. Great cappuccino machine. They have picked us up a few times from the Phoenix airport from a longer flight, it's very much appreciated! And it's become nice to see a familiar face amongst a crazy day. read more

Cutter Aviation - Aircraft Dealers Near Me - Phoenix, Arizona

See all

Very impressed with this company! Michael Pintor is terrific and just about the friendliest, most professional and enthusiastic person working for this company. Not only is Michael extremely helpful, but he not pushy like other companies I have dealt with. Their FBO's at both sky harbor and Deer Valley are first class and so is the service. Highly recommend cutter for all your private and business aviation needs! read more

The customer service is awesome! The accommodations Cutter offers while waiting to depart are top notch. The most comfortable couches inside the main lobby. Free Wi-Fi and snacks available while waiting. Definitely will be back! -Cheers- read more

Cutter Aviation - Main lobby construction - Aircraft Dealers Near Me - Phoenix, Arizona

Awesome staff with super cool line techs!! They definitely know how to take care of the military!

Maria Delgado helped me with a purchase of an Piper Aircraft Emblem. Her customer service is great. I highly recommend this business!

This has always been a great stop for us. Beautiful setting and best of everything here for corporate aircraft. Our airplane is actually at Deer Valley Cutter, but I had a rent car change and the replacement was this location. My reason for being here, since I was nearby already. read more

I took a Piper Saratoga in recently to their Addison, TX facility for a customer to do a annual/pre-purchase inspection as the seller and had a horrific experience. To start with, the airplane was there almost 60 days. To make things worse, the manager tried to lay partially blame on us for the delay because we opted to overhaul two parts rather than pay for exchanges which saved my client almost $4,000. Mind you, our venders turned both units in just over a week and then they promptly sat on the shelf for a couple of weeks after they were completed. I was told that they were short technicians to install them, yet we were partially responsible for the delay. They somehow damaged an autopilot control cable as we were nearing completion but then ordered the wrong cable, but we were a part of the delay. During a review of the final invoice, there were several items that had been quoted as no charge but yet had labor on the them. They also charged us $101 to ship a battery for the stand by attitude indicator. I understand that this is considered hazmat, but it certainly didn't need to be sent overnight since this was an incoming discrepancy. With a shop rate of $148 and a consumables charge of 6% of that rate, we had an expectation of exemplary customer service but we were sadly disappointed. Full disclosure, I own a maintenance facility myself and I am not complaining about the rate itself considering the state of insurance and labor costs, but if someone is going to charge those kind of rates, the level of service should be equally as high. When we respectfully asked for a labor discount, which we asked for 10%, we were unapologetically told absolutely not. Lastly, we were told that payment was due before we could even test fly the airplane. Mind you, I said test fly, not take home. Plus, there were open items on the annual inspection that required a test flight. I wanted a representative of Cutter to come along to guarantee that we would return and they still said no. Since this was a prebuy it made the transaction that much more complicated considering the invoice was to be paid out of escrow upon closing. Thankfully the airplane did good. I was thankful because the one of the most awful maintenance events of my fairly long career was over and I knew that I would never have to grace the doors of Cutter Aviation ever again because I will never, under any circumstances, be back at any of their facilities! read more

I've been here a few times when transporting patients. The staff is super friendly and they always have snacks (like cookies) and coffee available. The waiting area is nice and very comfortable. The bathrooms are always posh and super clean. The last time we went, the staff actually drove us too and from our hotel in a big SUV (lots of room for our luggage and all the people we were with). They were happy to accommodate us. I look forward to working with Cutter in the future. read more

Amazing location, great pilots, gorgeous lounge and beyond fabulous customer service. Anyone who is looking to book a flight with a reputable company, check here read more

Corina and Cutter Aviation are wonderful! She gave my 3 yr old the full airport & airplane tour. He loved it. Thank you Corina!

Nice place! Great customer service and smiles all around. Very comfy pilot lounge and lobby area. Had a crew car all ready for us.