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    NovemberTech

    1.8 (5 reviews)
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    Services - NovemberTech

    Solar panel cleaning

    Solar system installation

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    Nova West Energy

    Nova West Energy

    (29 reviews)

    Hello, I want to share my experience with Nova West Energy. While I was in the market to add a…read moresolar system to work alongside my existing one, I interviewed about seven different companies. I took my time researching, reading reviews, evaluating customer service, and even checking the Better Business Bureau. After all of that, I narrowed it down to two companies, Nova Energy and another local company in Fresno.Ultimately, I chose the other company because they hold a roofing license as well. This was very important to me due to a previous bad experience with SolarCity damaging my roof and not fixing it. I ended up fixing it out of pocket. That being said, Nova Energy truly stood out. Justin took the time to thoroughly educate me and presented a very well-designed system tailored to my needs. Honestly, I would have gone with them if it weren't for my prior experience and specific concerns. What impressed me most is that they genuinely care about their customers. Even knowing I was comparing multiple companies, they were patient, transparent, and focused on making sure I understood exactly what I needed for my home. Even after I told Justin I had decided to go with another company, he still took the time to make sure I was fully informed. He reviewed key details with me such as solar panel quality, system performance stats, degradation rates, and the difference between kW and kWh, just to ensure I was making the best decision for my home. That level of professionalism and integrity really stood out. In today's world, many companies treat business as just a transaction, sell a product and move on. Nova Energy is different. They take the time to understand your needs, educate you, and guide you without pressure. Their approach is honest, professional, and customer centered. Their pricing is very competitive, and they don't try to oversell. Instead, they explain your actual energy usage and make sure you don't overproduce unnecessarily. That level of integrity is rare. They also have excellent reviews, offer a strong 25-year roof warranty, and clearly stand behind their work. Even though they didn't end up installing my system, I believe my hesitation around roofing, despite them having a 25 roofing policy, was more related to my previous negative experience and my need for extra reassurance. If anything, if you are in the market for a solar system, I strongly recommend giving Justin a call. He is honest in his evaluation, does not try to oversell, and takes the time to answer every question you may have.

    Although I wound up not using this company (at their recommendation do to problems I might…read moreencounter later), I really appreciated their honesty, integrity, and knowledge, and very responsive!! This was the only solar company that asked the right questions about my existing system to provide sound professional advice, instead of just trying to sell me something. I would use them in the future, and would recommend anyone looking into solar to talk to these guys!

    Solar Negotiators

    Solar Negotiators

    (90 reviews)

    Recently got my solar panels installed at my home. David, a sales representative was super helpful…read moreand assisted me through the beginning stages of the solar install process. Once it was time to put the solar on the house, the guys who came out did a great job installing my solar and were able to finish the install by the time I got home. There was an issue with the electrical box (unknown exactly the issue). I called the solar team and they sent someone to my house within an hour of speaking with me. Ivy and Tony where two solar/electrical technicians that left a memorable impression with me by their outstanding professionalism and customer care.

    I received an alert on May 20, 2025 from mySolarEdge that my panels were not producing any solar…read more Upon inspection, I discovered that my panels had not been producing solar since March. When I called mySolarEdge to ask why I did not get consistent notifications, they said it was because the installer, Solar Negotiators, had put themselves as the "owner admin" and receive the notifications. They also informed me that these notifications are free as they are part of the app. I called Solar negotiators back and I was informed that they do get notifications from mySolarEdge. They initially stated that it was my responsibility to inform them of when my solar panels are not working so that they can repair it. However, when I reminded them that I do not even get notifications from my app because they are the owner admin, they admitted that they do receive notifications for my system and that they would normally catch it and reach out to me to repair it. They also stated that they have been busy over the Spring and therefore had not been able to address the issue in a timely manner. They advised me to send them a tru-up bill in order to receive reimbursement. I reached out to a representative on June 4th and provided them with my tru-up bill. However, they would not provide me with any updates or status changes unless I prompted them with emails. Finally, after my fifth prompt, I received an email from a customer representative informing me that I was responsible for notifying them of any loss of power and they would not be able to reimburse me at this time. This is completely different than what I was told on the phone previously. I believe this company was using misinformation and delayed responses in order to not address my issue. In addition, I was never informed that they had control over my account, which I believe is a tactic to force me to either consider paying an additional cost for their monitoring app, "Know Tru-up", or risk not get reimbursed when my system loses power without my knowledge. Edit: Cindy, the Chief Administrative Officer, did reach out to me and was very pleasant in trying to help me. She reached out to Solaredge and was also informed by them that Solar Negotiators did have full administrative access and that they could grant it to me. She attempted to work with making that change but nothing has occurred in the past two weeks. My review still stands but I do appreciate leadership taking accountability and trying to remedy the situation.

    California Renewable Energy - Main breaker box door being blocked by the conduit the installer installed.

    California Renewable Energy

    (18 reviews)

    A very young man came to my door and said he needed to look at my meter to assess my usage and make…read morerecommendations for energy savings. I asked are your from PGE? (no), do you work for/with PGE? ('well, I can't say that'), do you have any ID? (he points to his brown shirt and logo. I told him if he was working with PGE they would have sent an email, text, and/ or phone call. Frustrated young man was irritated that I was irritated. I told him, bye, be safe. I called PGE - they shrugged as if to say 'so what', and said, we don't do that kind of thing. Terrible company to send inexperienced people out and suggest that they are working with our energy companies. I have image from my ring camera but I'm not going to put this young man at risk.

    Extremely shady business. Dressed up in brown outfits and a badge. They acted like they were from…read morethe state or working with the state to offer state incentives regarding energy reduction. Didn't even acknowledge who they really were besides very misleading statements as if they were from the state doing surveys regarding updated energy monitors on homes. They asked for an electric bill to view the graph so they can run an analysis and then set up a meeting with their "specialist" who can break down more information. They will easily dupe unsuspecting individuals when the reality is they are just a solar company with the most shady and ridiculous way to try and lure people into their trap.

    Tesla Energy - Sanger, CA

    Tesla Energy

    (64 reviews)

    Horrible once again. Rattle in the door but couldn't hear it at the moment so they wouldn't even…read morelook. The ac and heat stink real bad sometimes like mold but they wouldn't look at it cause it doesn't stink at the moment after the 25 minute drive to the dealership. It's a common issue because the drainage wasn't engineered but she told me not to look on the internet or Reddit about that kind of stuff. Took time off work to drive 25 minuets and they won't even look at the issues because it's covered by warranty. They would change the cabin filter because that is a customer charge. Horrible company horrible service center. Last time it took them 3 1/2 hours to change one tire while they had a pizza party. I will never buy anither Tesla for as long as I live.

    I have Tesla model S and had issues that when I turned AC on start the noise on front dashboard, I…read moremake an appointment for last August for three weeks later from my request and before a week my appointment time the broken down, They changed me $2000 for repair AC after two months Noise pulled up and second time charged me $100 and the manager of the branch said if the noise back again he is going to fix it without appointment and any fee but after couple of months AC noise pulled up for third times, I went to the Fresno branch but the manager said it is going to make an appointment for two days later and he is going to charge me $160 just for inspection for third time but I declined it. I'm going to open a claim through court!

    NovemberTech - solarinstallation - Updated May 2026

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