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    Novatech Computers

    3.4 (8 reviews)
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    6 years ago

    Bob is very helpful! He was able to help get us the Ethernet Cable we needed and was very professional. Thanks BOB!!!!

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    Best Buy Daytona Beach - 40 min wait WITH an appointment. Not enough chairs for the over booking. I'm sitting in the floor.

    Best Buy Daytona Beach

    (132 reviews)

    $$

    Visited this location 3 times in the last month and have no plans on ever returning. First visit to…read moreturn in an old iPad found myself in line at the Geek Squad until learning only the cashiers up front handle this process. Waited in line with only 2 cashiers in a full line of checkout customers. Upon reaching the cashier, I went through a process to first identify the iPad model, then only to be told the person who can process had left for the day. 2nd visit again waiting in line for 2 cashiers. The cashier who said he could process the credit fumbled through entering data needed to issue a refund. After 3-4 times giving address, locating ID and model on iPad, then requiring not only a picture id but weight, height, hair, and eye color, I was asked if the $30 credit was okay. Again, we had to reinsert all the identifying information, including retrieving the iPad ID, before the cashier retrieved a gift card from a kiosk. Almost an hour spent at the register for a $30 credit to spend at Best Buy. The 3rd and final visit to use the gift card found us in the cashier line only to be told the price label was not accurate, generated by a poor WiFi update system, and the $20.99 price would be around $50. Walking to the back of the store to retrieve photo proof of the pricing label, I was told the price was for the same case in black, not blue. The case is for a generation 4 iPad and their was only one left on the shelf. Both the cashier and the managing front-line supervisor refused to honor pricing, essentially saying they have no responsibility for pricing and exhibited a "couldn't care less" attitude that my purchase or effort mattered. Best Buy customer service policy lacks consideration for doing the right thing for customers and should be well noted before any shopping excursion. Word to the wise...buyer beware!

    Yeah, that's been absolutely ridiculous. I was here when they open the doors. Nobody in the Apple…read moresection waited 10 minutes just to get something out. They walk it up something that should've been three minutes. Took 15 to 20 minutes and yes, I was in a hurry because I have a golf start time. If you open at 10 AM, you should have people in your department working especially the Apple section.

    Novatech Computers - itservices - Updated May 2026

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