My experience with Dr. Shah and Nova was extensive, as my case was not the easiest. IVF can be marathon and you want someone you trust figuring out the best way to get you through and to reach your goal. Dr. Shah was compassionate, available, knowledgeable and on top of the latest research. She was always very straight forward with me but also always remained hopeful and willing to look at all of the potential factors of my infertility. She truly is an amazing doctor and she did indeed get me to what is currently a successful pregnancy:) I really give her a lot of credit, not only in ultimately getting me pregnant but also getting me through the journey. Nova in general is a warm, welcoming and well-run practice. I felt taken care of by the whole team, whether it was Laura at the front desk or any of the coordinators (Alyssa, Dani, Siobhan) - they all knew my case well. My care felt personal and was well coordinated. There were no billing mishaps and I always recieved extremely prompt responses. I would highly recommend Dr. Shah and the Nova team! read more

Nice environment, friendly staff and comfort treatment. The price not cheap but worth to try

Dr. Schmidt and care team are great. We can not thank enough for making our dreams come true. Dr Schmidt is a great doctor and we are so glad that he was the one to help became parents. After 10 long years of treatment with different doctors and clinics. read more

They are truly amazing. Day versus night compared to Standford where I had a fail cycle and was treated like a number in a production line. Nova is so worth waiting for, I wish I had gone there for my first IVF cycle. My mistake the first round was going with the fist clinic that had availability. Do not make the same mistake I made, please read the yelp review at the Clinic that you are planning to see, don't rush into it because rushing may resulting in even more disappointing outcome. Wait for a place that would provide tailored treatment for you versus standard protocol is so worth it! The staff actually remember your face and name after the first visit. Everyone is super timely and professional. I have complete confident that I will be able to get pregnant with the dedicated care and amazing staff at Nova. They are also in net work with proginy which is a plus, if you work for Facebook or Google. read more

Let me start by saying we had a GREAT experience at Nova IVF and would highly recommend it to anyone. It was highly recommended to us and was known for excellent overall customer service and good success rates. We are completely shocked that, in previous reviews, anyone would completely misrepresent the intentions of these two doctors. My husband and I went to Nova IVF about 7 years ago and we were treated with nothing but professionalism and kindness. In a world where doctors tend to numb their feelings and emotions for patients, we did not feel this was the case for Dr. Schmidt and Dr. Polansky. Dr. Schmidt was our primary doctor at Nova, and we were taken back by his kindess and caring nature. We had come to learn that he is a father and knows how precious parenthood is and what we discovered is that he wanted the same opportunity for anyone that walked through his office door. While we are extremely saddened and sympathetic to those who didn't have a successful pregnancy, we hope that this isn't the primary driver for your overall poor experience with Nova. To suggest that the doctors are only in it for the money and have no hope and desire that the patients get pregnant is completely unfair. Our feeling is that after the payment plans/options are presented, patients have a choice to accept or decline services. There are no surprises and, of course, this is a service with no guarantee -- which is obviously understandable to anyone who goes into IVF. To complain about payments after the fact is completely unfair to the business. Dr. Schmidt took all the time we needed to go over our options and to explain the odds and like a previous reviewer noted, he gave us NO FALSE HOPE. IVF is not a guarantee and Dr. Schmidt made sure we understood this and that he would do everything possible to make our experience and outcome as positive as possible. He was never in a hurry to see the next patient and he was absolutely one of the most caring doctors/people we have met. We raved to our friends about how nice he was...before the results of our IVF cycle even occured. The best news is that we did get pregnant using frozen embryos and successfully conceived 2 healthy baby boys on July 16th, 2002. We are forever grateful to Dr. Schmidt. The doctors and staff at Nova IVF were amazing to us and we are forever indebted to them. read more

I can't even begin to express my gratitude to Dr Schmidt and the entire team at NOVA for everything you have done for me and my fiancé. We started fertility over two years ago at another Facility. We felt like we were just another number and not like real people experiencing such a sensitive diagnosis. We finally decided to switch to NOVA and instantly we knew this was right for us. lt was meant to be. Everyone has treated us with such respect. We were given an individual treatment plan that was specific to me. Unfortunately the outcome was not what we had hoped but Dr Schmidt didn't give up on us. he was determined to give us a baby. We regrouped and came up with another plan and now we are 11 weeks pregnant.. I am so grateful to Dr Schmidt and his entire team for everything. I also want to give a special thanks to Danielle who has worked with me and has been very helpful with all my questions and emails. I definitely recommend NOVA to anyone trying to conceive and who want to get all around grade A treatment. It's not like some facilities that put everyone on the same treatment plan. NOVA is very unique. The treatment plan is very specific to the individual. Thanks again. read more

Anyone that goes through an IVF cycle knows the emotional roller coaster ride. Nobody promises that you will walk out of the place with a baby. I can tell you that my experience with Nova IVF was great. That being said, my wife did not get pregnant after two cycles of IVF. Dr. Rich Schmidt was an incredibly caring man. Not once did he put false hope into our minds, we did that all on on own. After our 2nd unsuccessful IVF cycle, my wife and I decided we had had enough. Ironically, six months after we gave up on our dream of having a baby, we became pregnant (naturally) with identical twins. As soon as I found out that my wife tested positive on a home pregnancy test, I called Dr. Schmidt and asked him if this were possible. He excitedly invited us into his office the next morning to run some tests. We were pregnant and we just celebrated their 5th birthday yesterday. Don't ever give up hope. Now to address the previously posted review that stated that Nova was only in it for the money, this is ludicrous. When we went in to find out if we were pregnant, there was not charge, just hugs and high fives. I honestly do not think that my wife and I would have been blessed with our boys if we had not gone to Nova. read more

I cannot say enough good things about this clinic. I saw both doctors through out my cycle and was happy with both of them, they are both excellent and compassionate. I was very comfortable with the whole process and with the entire staff. The doctors do have different bed side styles, but they compliment each other. Most importantly they are very good at what they do and I trusted them to do what was right for me and it worked. While some reviews state the Dr. Polansky was cold, I didn't find that to be the case at all- rather I thought he was a very nice informative doctor that I trusted and I was quite happy with both him and Dr. Schmidt. They are both excellent and both compassionate and certainly care about what they are doing. I started my cycle with seeing Dr. Schmidt who was excellent and made me feel better about the whole process and saw both of them throughout my time there and was very happy with both of them. Their office is run very very well, I never had to wait at all, I was always seen right on time, they communicate with you regularly and the whole office team really does work as a team which makes the overall experience excellent and makes it go smooth. They really make an effort to accommodate the patient's needs and make it a low stress environment in their office.Their prices are very competitive and fair and they are very accessible. I found that I really didn't need to call after hours ever though, because the office really is in touch with you daily to explain the next step and check in with you, so you feel very at ease. I only had one cycle with them and so far it has gone very well, better than I ever expected and if it continues to go well we will be proud parents in November. I have already recommended them to several friends. read more

Just called Nova and they said it would be SEVEN MONTHS before we could meet with the doctor for the first time (April 2013). How many couples who have made the decision to seek treatment want to wait 7 months to see the doctor? I understand they are a small operation but that kind of wait time is ridiculous! Nova, if you are reading this, you need to HIRE MORE DOCTORS! read more

Nova is AMAZING!!! After our experience at Stanford, where we felt like just a number, this was like heaven. Everyone is personal, friendly, and they go WAY above and beyond to eliminate stress in this process. They make themselves available at all times (even giving their personal cell numbers) and are incredibly competent. Regardless of whether or not we are successful with our IVF, this is the only place that we would go for treatment. They are amazing, kind, and caring every step of the way. There's a reason that it takes seven months to get an appointment. It is because they are PHENOMENAL! If they expanded, they would be sacrificing quality for quantity. I love that they have made it a small and personal environment. They have sacrificed their financial gain in order to provide personal, quality services. Worth the wait!!!! Every person working in that office is an asset. They're an amazing team! read more

We tried to get pregnant for 10 years and we even tried IVF with another doctor during that time without a positive outcome. We lost our hope until we found NOVA and we got pregnant the first round of IVF. We are now aspecting a baby girl and we couldn't be happier! The NOVA team made our dreams come true!!! Thanks NOVA!!! read more

7 months of wait for an appointment is worth it. I did IVF twice at the NPNC clinic and it was such a bad-bad experience. People there just want to take your money and don't really care who you are or what you need. NOVA is completely different. Every single person in the office treat you as their only one patient. Dr. Schmitd focus on your case one hundred percents. He makes sure once you start the cycle, there will be the best outcome. Besides, they don't push you to pay like other clinics and try the best to help you save $$$ on medications and other tests. I wish I came to NOVA to begin with. read more

For those of you who have suffered from infertility for too long, run-don't walk- to Nova Ivf. This was the best clinic ever in my six year journey to get pregnant. My history involved six years of trying with three miscarriages, 12 iuis,2 failed ivfs, all medical tests and scans and much heartache. And yes I got pregnant with twins at Nova after a short period of time. My husband did the research and if you look at their live birth rates, Nova has impressive stats. Add to the mix the amazing customer service at this clinic. The front office, all the nurses, and Dr. Schmidt and dr. Polansky are all amazing. The doctors were kind, attentive, and they did not bullshit us or make use feel like all they wanted was our money (which FPNC did and they were horrible there). all of our questions were answered and with their extensive expertise (and trust me my hubby asks lots of questions and we research everything). They took care of us and treated me with the best medical knowledge out there. They were also very clear with me about my odds and what the issues were with me and I appreciated this. Needless to say that once we got pregnant last year with twins at nova, they helped me focus on maintaining a good pregnancy and I did not leave there until I was about 16 weeks. We consider nova our family and visited them with our babies. Don't waste your time with any other clinic. Go to a place like nova that has everything (expertise --dr. Polansky helped set up stanford's ivf, service, and deep caring for you as a prospective parent). We never felt like cattle in a line like at fpnc. The practice is just the right size and you see one of the doctors all the time (unlike Fpnc). Bottom line is that if you want results (like me with my now 8 month old healthy twins and with a flawless pregnancy), call nova ivf today. They will help you get your family and they have lots of options for you to make a family. They are absolutely the best at what they do and if we choose to have more we will be going back. (and for those consideing fpnc, don't go - you will be shuffled around like a piece of meat smog 5 different doctors and all they want is your money. We were there too long and they never helped us with anything. They qre not good in any aspect in infertility). Nova ivf is now considered family and I will recommend them forever. They will help you make a family ;))))))))))))))) read more

5 stars is not enough for Nova and Dr schmidt. He is the best Dr. around along with this sweet and helpful staff. I had looked into many ivf dr's and also made many appts. Once I came here I knew I was in good hands and I was right. The process went smooth and it was succesful. Anybody looking for a great place come here you wont be disappointed. read more

Our new baby is now two weeks old. Thank you NOVA for helping us to fulfill this dream!

During the four years we struggled with infertility, I talked to a lot of doctors/clinics in the area and Nova is the only place I'd recommend to a friend. We had a complicated case and ended up doing 3 years of continuous IVF, the last two at Nova. I'm certain we would have given up if it hadn't been for both the compassion and care provided by Dr. Schmidt and the rest of his team. They were untiringly supportive, empathic, and patient - even when I was bombarding them with questions on a regular basis. Dr. Schmidt treated us with an immense amount of kindness while devoting lots of careful thought to our treatment.Towards the end of our treatment I also had the good fortune of working with Dr. Shah on our frozen embryo transfer protocol. Her expertise and knowledge of the latest research, combined with Dr. Schmidt's recommendations, helped ensure we finally had a successful result after enduring three previous transfer failures (the first two were at a different clinic). Both of them went out of their way to talk to me on the phone whenever I had questions and concerns. After we were finally pregnant and "graduated", and I was experiencing a great deal of worry over an early ultrasound performed by my OB, Dr. Schmidt gladly saw me again just to put my mind at ease. Several people I've spoken with have talked about feeling unheard and uncared about while undergoing fertility treatment. That's the last thing any fertility patient should experience, and Nova is the only place I've come across that does everything they can to ensure that's never the case. read more

My wife and I were referred to Nova IVF and Dr. Schmidt by Dr. Karpmen and we have been very pleased with the caring services by his great staff and himself as well. We starterd with Dr. Schmidt discussing the process back in April of this year and he has been great at answering any questions we have had even gives out his cell number. Dr. Schmidt explained everything in simple and realistic terms to help us through this emotional journey. His staff is also great and Laura has been very helpful with dealing with the insurance paperwork and billing stuff. My wife and I completed the Ivf last Thursday and now we are waiting to find out if she is pregnant. I wanted everyone to know that, regardless of our result, I am very thankful and happy with the services I received at Nova. Dr. Schmidt and his very caring team were wonderful to work with. They we're always positive and very nurturing. We worked with Jessica and Katrina who are both excellent at what they do. I would highly recommend Nova for anyone experiencing fertility issues. My wife and I will use them again when we are ready to have another child. read more

I've given only two stars or less for their accounting dept. We have made payments @ their office, and were told that all bills had been settled. The next day we receive a statement that show an outstanding, so we called & paid. We received yet another statement two days later stated that there were items not paid. This is definitely hair pulling experience. read more

We cannot speak highly enough about the team at Nova.... They are AMAZING!! If I could give them 10 stars I would. Dr Schmidt is literally the most caring and considerate doctor who makes you feel like you are his only patient ... Even though they are super busy helping lots of couples realise their dreams. From the very first appointment you feel like you have a clear plan of action and every step of the process is mapped out and communicated so clearly! Alongside Dr Schmidt, his team of nurses and assistants are just WONDERFUL. We have just been discharged as I am now 12 weeks pregnant but I really miss them all!! I'm planning on going back for a cup of tea with them all soon!! Overall, the only place I would recommend for ivf treatment. They are world class and in a league of their own. read more

My husband and I had an excellent experience with Nova. We are so thankful we found them. We had a bad experience with another IVF clinic in the area but we were reluctant to switch clinics because we assumed they were all more or less the same. Thankfully we did switch and Nova blew us away. They are not all the same! Dr. Schmidt and his team are FANTASTIC. They really do make you feel like you are their only patient. They are organized, professional, thoughtful, encouraging - our experience with them start to finish was incredibly positive. read more

It took few tries, but I have 2 daughters with the help of Nova IVF - thank you, thank you, thank you! Dr Schmidt was our leading doctor, I think he is awesome! read more

Dr Schmidt and his team did it again - we are pregnant with our second baby!! We are incredibly grateful for the care and precision of everyone that works at Nova. The new office and facilities are state of the art. And Nova was worth it for us to travel all the way from Marin. I wish there were more stars to give on this review - they deserve it!! read more

Dr. Schmidt is AMAZING! His staff is equally amazing. When my husband and I came to his office, we were on our last leg of hope. We had been to several other doctors with no success. He calmed our fears and walked us through the process and gave us realistic hopes. Whenever we had questions, he and his staff would thoroughly answer. He's patient and knows how to break things down in layman's terms. I am now seven months' pregnant and can't sing his praises more! I highly recommend him and his staff! read more

Nova IVF is extraordinary. I had been to another clinic before and suffered from terrible complications. Dr. Schmidt and his team used a completely different protocol and transformed my experience. The clinic is organized and clean. The staff is helpful and caring. They always answered emails and phone calls. I usually was in contact with them once a day. I am so grateful for my wonderful experience with Nova! read more

My consultation with Dr. Shah was abysmal. My appointment was for 10:30am and my name wasn't called until 10:45am. Dr Shah thanked me for waiting and told me she was late because she was reviewing my medical information. During our consultation it was very obvious she had not taken the time to review my medical information. She asked me the same questions that were on the forms right in front of her. She couldn't answer my questions with anything specific because she said she hadn't looked at the reports. So as you can see the consultation was a complete waste of time. She rambled about the difference between IUI and IVF which didn't have any relevance to me because I was specifically asking about IVF. It felt like she needed something to talk about to pass the time. She also asked some very inappropriate questions that lacked professionalism and bedside manner. Right at the beginning she asked me to tell her about my miscarriages. What sort of question is that? I have the dates and all the medical information on the forms in front of her. What did she want me to talk about? Then she asked if Kaiser was able to see a yolk sac. Another insulting question because my miscarriages happened at 5 and 6 wks and Kaiser won't even see patients until 6-8 wks. She should know this and what an insensitive way of asking! Then mid sentence she tells me she just drew a blank and lost her train of thought. By now I'm really regretting that I ever chose this place. So more waiting and onto the ultrasound. Before the ultrasound another technician comes and asks THE SAME questions that are on the form that Dr Shah had already asked. Super annoying. Then the technician leaves and the nurse comes in and asks the same questions that the tech and Dr Shah had already asked. Then more waiting. Finally Dr Shah comes in and tells me she was reviewing my medical record. So I assume Dr Shah is going to perform the ultrasound but NO the nurse performs it! Totally shocked and horrified because Dr Shah is standing there looking at the monitor while the nurse is performing the ultrasound. It felt very condescending and completely strange that at a consultation the nurse would be performing the ultrasound. Then back to waiting and now Laura talks about pricing. At this point I've been in this office for 2.5 hours and I tell Laura I really need to go and then Laura tells me that she was told I was interested in IUI and provides pricing for that as well as IVF. I tell her that I wasn't interested in IUI and then she says well that's what they told me. More disorganization. I left feeling completely drained and disappointed. $525 for the consultation. Total waste of time and money. Stick with BAY IVF. I spent hours reading all the yelp reviews for both places and also went to Bay IVF for a consultation and the difference is profound. read more

Our journey to having a child took six years. We didn't start late or anything, we were in our late 20's when we found out this process wasn't going to be easy. In the five years before we came to NOVA we had been through three different fertility doctors (at PAMF) one failed IVF and too many IUIs to count. We blew through all of our insurance money (lucky to have any) and were starting to lose hope in the process. My wife's acupuncturist recommended NOVA and said that everyone he was sending there was getting pregnant. We got on their waiting list, it took 5 months till they called and decided to give it a shot. After 11 months with NOVA we were expecting our little girl and still had 9 embryos on ice for baby #2 in the future. Statistically it takes 6 embryos for one live birth, so we are optimistic that we will have another baby as well. I think the main difference with NOVA, other than the fact that they have excellent positive bedside manner and are a pleasure to work with, is that because they are a private facility, they are able to utilize more items in the toolbox than other places (like PAMF). We just felt that the HMO practices were constrained in what they could do and were always so excessively cautious that it hindered our chances. The biggest example of this was the fact that PAMF only did live transfers. Looking back we saw this as a total waste of time, money, and resources. NOVA tends to only do frozen transfers, which makes so much more sense. We wound up doing 4 retrievals with NOVA, the extras being to try to stockpile embryos for baby #2 so that we'd have the ability for a second child. If we had to come back and go through retrievals later, our odds would have been further decreased. All along the way, Dr. Schmidt and the team were amazing. They wound up comping one extra retrieval because they thought it wouldn't be successful (luckily it was) and even came through with emergency meds when my wife's cleaning staff at work decided to throw out $1000 of meds that were in the work fridge! They aren't the cheapest clinic, but hey, neither are kids, and if you're put off by spending a few extra thousand on this process, how are you going to afford to raise a kid anyways. We paid $21K or so for a 2 round package, added another $5K or so to add an extra cycle to it. Added a few other items along the way, like Neupogen (which I think is the reason we have our daughter), so we're probably into NOVA for $28-$30K or so by now. (add another $8-10K for meds along the way). Do I care? Nope. Not one bit! I'd spend it again and again and again if I had to. Our daughter is worth every penny and then some. Our only regret is that we didn't go there first. We'd have a 5 year old right now instead of a 5 month old, but in the end everything works out for a reason. We'll be back to NOVA in a year or so for baby #2. read more

Now that these programs have split, I would still say that although they are both excellent physicians, I would still send my own daughter to Dr. Polansky if she needed treatment and would not hesitate for a second about it. read more

As I'm writing this review, I'm waiting to find out if I'm pregnant. I wanted everyone to know that, regardless of my result, I am very thankful and happy with the services I received at Nova. Dr. Schmidt and his very caring team were wonderful to work with. They we're always positive and very nurturing. I worked with Katrina andAngela who are both excellent at what they do. They offer hugs when needed and the whole office, including Dr. Schmidt, are always available to talk to. Dr. Schmidt explained everything in simple and realistic terms to help us through this emotional journey. I would highly recommend Nova for anyone experiencing fertility issues. read more

A baby is god's blessing and when in trouble, god blesses us in different ways. One of the ways is he makes us meet the right people to solve our problems. If you are looking for this gods blessing and are troubled, look no further than Nova. Dr Schmidt and Nova team are truly amazing. We had been ttc for over 1.5 years and met with 2 other in Bay area, before we settled in for Nova. We had an amazing experience at Nova, got pregnant at the very first attempt and are now blessed with a beautiful boy. THANK YOU God and THANK YOU NOVA! They are so amazing that they even call you to check how you are doing after you deliver. Nova, may you have many more successful years to come. Thanks for helping the society. God bless you all! Thank you Dr Schmidt. read more

I'm very happy with the stuff and dr Shmidt at this clinic. Great personal attention, individualized protocols, efficient nurses, fast response from everyone, acceptance of new medications and methods, now waiting time for appointments - everything was great. After 3 failed attempts in other places including CCRM we finally succeeded on our first IVF at Nova. I never have thought it would have worked, but it did. Now I'm over 22 weeks and could not be happier and more grateful. Thank you, dr.Shmidt and Nova. read more

Even though I did not get out there with a baby on my arms, the experience I had with the Nova team was wonderful compared to the Stanford IVF Clinic. My husband and I totally recommende it. Of course it is not cheap, but at least you get the service you paid for. The staff along with the doctors made my painful experince a little bit better. read more

To sum into words the hurt that my wife and I have lived with over the past several years is to draw upon feelings that have been cast aside, hidden and unrelenting. About two and one half years ago my wife and I tried to have a child and after a period of time I went to an unnamed urologist in Mountain View, California. Upon meeting with the doctor he referred us to Dr. Schmidt who was partnered with Dr. Polanski in then their Palo Alto office. My wife and I met with Dr. Schmidt and after a convincing presentation we decided to sign up for the one cycle program. Let me say that my wife and I are not wealthy, but after listening to the doctor talk about the limitations of her having a child as she grew older, we decided to move forward. We spent thousands just on medications needed for the one cycle program and as our day came we waited for news of success or failure. Just prior to the egg retrieval we were told by the doctor that he had hoped for a better number that was retrieved. We asked him if we should move forward and he stated we should based upon his evaluation. We were told by the doctor that would hear back from him. With anxiety we waited and waited and after not hearing back from Dr. Schmidt we called in and he said he was sorry and that he tried to call me to tell us we were not successful. There are things we learned after our failure with Dr. Schmidt that we should have avoided and we should have been properly advised to avoid as far as dietary. Shortly after the failure I was laid off from my job and have been trying to recover ever since. We still owe for a portion of our one cycle bill which the doctor has kindly turned over to Butch, his office manager to collect. We have received threatening emails telling us that they will turn us over to a collections company. To that I have one thing to say. Shame on you DR. Schmidt, and shame on Butch! It's you that owe us Dr. Schmidt. You owe us more than just an apology. I will not let this linger any more. I have finally released what I have felt and I feel better for it. Regardless of the pain you have caused me and my family. William S. read more

I don't usually post things on yelp or do much social media because I am a fairly private person. However, after my experience as an infertility patient who can finally say I am done creating my family, I felt compelled to write something. Not just because I am grateful to NOVA, but because I can empathize with all the couples out there with infertility who continue to struggle. My husband and I dealt with infertility for 10 years, during which time, we were seen at two different offices in the Bay Area. I have had 6 IUI'S and did 3 IVF cycles total over the course of those ten years. My experience was by far a better one at NOVA for various reasons, but the most important one, was that the treatment actually worked and we were blessed with a healthy baby girl who arrived 3 1/2 weeks ago. All the staff I encountered at NOVA during the 8 or so months I was treated there, namely Dr. Schmidt, Jessica, Danielle, Danny, Erika, and Laura, were professional, empathetic, answered all my questions and never forgot who I was when I came to this office. They were all aware of my infertility history and plan at any given stage. Dr. Schmidt was not only there for me medically, but also emotionally when I wanted to give up. I am sure glad I took his advice because it was the very next cycle my daughter was conceived. He is compassionate, knowledgeable, current and a good listener. As any infertility patient will likely experience after multiple failed treatments and years of trying to conceive naturally, I had much frustration and had become quite hopeless about whether I would ever finish creating my family. However, that changed once I went to NOVA. I cannot thank Dr. Schmidt and the rest of the staff for all that they did and the way they did it. I have been in quite a few doctors offices during my time as an RN over the past 13 years, and as an infertility patient for the past 10 years, and there is just something very special about NOVA and the staff for which I am eternally grateful. I had such a wonderful experience in spite of enduring the treatment and facing the unknown outcome. So much, that the staff and Dr. Schmidt have inspired me to pursue this field as a Fertility Nurse so that I can help other couples create the family they dream about. read more

My husband and I are from Toronto, Canada, and we went to see Dr. Schmidt after a few unsuccessful attempts to conceive through fertility clinics in Toronto. We were so impressed, not just with Dr. Schmidt's knowledge and warmth, but also with all the nurses and staff at his clinic. Apart from my advanced maternal age, (40), I have a Balanced Translocation, hence the difficulty conceiving and early pregnancy losses. Dr. Schmidt was the first doctor who explained the genetics to us, and he provided a far clearer picture than our geneticist! We did two IVF cycles, one with PGD and one without. We conceived twins both times, but sadly, miscarried each time. However, our experience with Nova IVF was extremely warm, comforting, and we were never treated like a number. The professional and compassionate care we received from Dr. Schmidt and his staff exceeded our expectations. This was such a contrast to the crappy, impersonal treatment we were accustomed to in Toronto. What was amazing with both IVF cycles was that we did the stims in Toronto then travelled to California. Dr. Schmidt was spot on with identifying my potential retrieval date each time! He is more knowledgeable than any fertility specialist/geneticist we have met. Each time we called him or met with him, he knew my Cycle Day, and all our past history. We have decided to take a break from fertility treatments at this point, but just wanted to post this review. If we had to do this all over again, there is no other clinic/doctor we would turn to. We are very grateful to Dr. Schmidt and all the nurses (especially Angela) for all they did for us. read more

Dr. Schmidt and the staff at Nova are some of the nicest medical professionals I've ever met. They were kind and thoughtful and always mindful of the long fertility journey we had been on. But beyond their bed side manner, Dr. Schmidt's approach is effective and different than others I had been to and researched in the area. I was at Stanford for over 5 years with no success and thank god I came to Nova before moving to other options. Dr. Schmidt got more eggs in one retrieval than Stanford got in three! I was pregnant with twins in my first frozen cycle. I can't speak highly enough about Nova. If you're getting treated somewhere else and not getting pregnant, I would strongly recommend you check out Nova. Yes there is a long wait time, but well worth it in my opinion. I just delivered my twins a few weeks back and have Dr. Schmidt and Nova to thank for the joy that it has been to have these babies! read more

I can't put into words how thankful I am to Dr. Schmidt and his team. My husband and I have been trying for almost 7 years and had almost given up hope. Right away I knew this experience would be different. I could tell Dr. Schmidt really cared he was so positive and had such a great outlook for our situation. From beginning to end the whole experience was so positive. His team took such good care of me always remembering my name making sure I was comfortable and answering any questions that I had. After 7 years of trying I had seen my share of other fertility doctors and finally to be able to work with someone like Richard, wow it was so up lifting. He was ALWAYS so positive, always smiling and has such a genuine attitude showing you how much he really cares!!!! They really made this long detailed process seem to just fly by. After one round of IVF Dr. Schmidt called me himself with his team on speaker to tell me the good news!!!! I was pregnant ;) they were all so happy clapping and cheering it made the experience so much more wonderful!! I could go on and on but really they known what they are doing, they are worth the wait and the $ money. I would definitely recommend them to anyone struggling with infertility. Please do yourself a favor and make the call!!!! read more