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    D M.

    I don't even know where to start with this review. After researching many IVF locations, I came across NOVA IVF, the absolute BEST DECISION of my life. From the moment I set up my appointment to the very end, Dr. Shah and her team are remarkable, passionate, personal, attentive, and caring. The whole process was smooth sailing with their excellent communication skills. As you may know, it's a learning process, and I had many, many questions about medications, timing, etc. The nurses are always on top of their communication skills. They are with you every step of the way, literally. They made my wife and myself, feel comfortable with them from the beginning. I'm forever grateful Dr. Shah and her team were a part of our journey to starting a family. After receiving a positive pregnancy test, we received a gift from NOVA, Betsey, the photographer. A very thoughtful gift. Betsey was fantastic, she knew what she was doing, beautiful pictures. Her assistant was able to help us with their upgraded packages, and we received the pictures very quickly! We will be returning soon, as we want our family to grow. Thank you. P.S. We commuted from Stanislaus County just for them, they are that great! :)

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    4 months ago

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    2 years ago

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    2 years ago

    Both doctors are great. My son is 18 months now. If you have a difficult case they can help you.

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    2 years ago

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    3 years ago

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    4 years ago

    Felt that I was not listened to and had to switch clinics. Once I did, doctor was receptive and I had twins with the first try

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    Page 1 of 3

    NOVA IVF Reviews in Other Languages

    Ask the Community - NOVA IVF

    I can get blood tests, ultrasounds and medication through my insurance to reduce costs. Do I have to do all of that through your clinic or do you work with patients insurance if they can get the above covered but not other parts of IVF process?

    Hi Tatiana, Thanks for reaching out to Nova. Some blood tests and medications can be done outside of Nova - I would recommend contacting our clinic at 650-325-6682 to discuss… Read more

    Do you have BMI restrictions?

    Hi Katie, We offer every prospective patient the opportunity to speak with our team to discuss their individual case. I would suggest that you contact our office to speak… Read more

    Hi we want to know if you can freeze sperm in your clinic for 4 or 5 years at least?

    Good Morning! We would for current patients undergoing treatment. I recommend that you call to give us more information. You can ask to speak with Linh, our new patient… Read more

    Do you guy take any insurance at all?

    Good Morning! No, we do not accept insurance - we are an out-of-network provider. We will however assist you to submit claims to your insurance.

    Don’t See Your Question? Ask Away!

    Review Highlights - NOVA IVF

    Shah, Laura and the whole team at Nova IVF for the care and guidance we received during our multiple IVF cycles.

    Mentioned in 20 reviews

    Read more highlights

    You might also consider

    Bay IVF - Zoe & Victoria

    Bay IVF

    4.6(103 reviews)
    5.8 mi

    Bay IVF helped make our dream of growing our family come true, and we will be forever grateful for…read moreour experience with them. From the very beginning, they felt less like a clinic and more like a family--supportive, communicative, and genuinely invested in us every step of the way. At our first visit, we sat down with Dr. Polanski for a thorough, thoughtful conversation about our wishes and goals. Together, we created a clear plan that made us feel confident and cared for from day one. The nursing and front desk staff were truly amazing--kind, responsive, and always reassuring. We knew we could call with any question or concern and receive a thoughtful response within 24 hours, which made such an emotional process feel manageable and supported. We were incredibly fortunate to be successful on our first attempt at every step, from egg retrieval to insemination. We truly believe Bay IVF's holistic approach played a huge role in that success. In addition to excellent medical care, we were given guidance on nutrition and recommended foods to help optimize our chances, which made us feel seen as whole people--not just patients. We stated our initial visit in July 2024, and August 2025 we welcomed the birth of our boy/girl twins. We did implant 2 embryos and both implanted successfully. We stayed with Bay IVF until nearly the 2nd trimester to ensure a successful start of the pregnancy. I had an uncomplicated pregnancy and the twins were born full term and healthy! We are eternally grateful for our time with Bay IVF and wholeheartedly recommend them to any family hoping to grow theirs.

    My wife and I did our IVF here. Dr Polansky's consultation was helpful and factual. It gave us hope…read moreand an understanding that outcomes are beyond anybody's control. We required ICSI. A good lab matters. They had multiple treatment plans with different finances, which really helped. Dr Polansky and Megan guided us throughout the process and we had more than one cycles of IVF (retrieval, fertilization and transfers). Although we had our heartbreaks, we finally got our baby. The whole process at Bay IVF was very smooth, easy going and felt family like as opposed to a clinic. We enjoyed that. Along the way, we decided to not go for PGT testing. A lot of our myths were busted. Our highest graded embryos did not result in pregnancy while our lowest graded embryo gave us a beautiful healthy baby. Shout out to the staff for being kind and helpful every single time. Thank you to their embryologist also. IVF in general is stressful, expensive and physically taxing for women. At Bay IVF we felt we were being well taken care of. Special thanks to Megan. The email & phone communication with her was so thorough that we rarely had any doubts, and when we did, she was always reachable and super helpful. My wife and I could not be happier. Our dream of becoming parents got fulfilled here, we are eternally thankful to Bay IVF for that. The only suggestion I'd like to give Bay IVF would be to have a dedicated room for semen collection. To anyone reading this and are deciding on a clinic, my wife and I would wholeheartedly recommend Bay IVF.

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    Bay IVF
    Bay IVF
    Bay IVF

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    Elisa Yao, MD

    Elisa Yao, MD

    5.0(28 reviews)
    2.7 mi

    Dr. Yao has truly changed my life…read more When I was first diagnosed with Primary Ovarian Insufficiency (POI), an IVF clinic doctor told me that having a child naturally would be nearly impossible--and that IVF was my only option. I felt devastated and overwhelmed. I wasn't emotionally ready for IVF and couldn't stop thinking about the physical and emotional toll it might take on me. Around that time, I found Dr. Yao while searching for fertility support on Yelp. It was one of the best decisions I've ever made. Dr. Yao took a holistic and deeply personalized approach. She ordered comprehensive lab tests--not just focused on fertility, but on my entire body's well-being. She helped me understand that fertility is not isolated; it's part of a complex, interconnected system. Through her care, I discovered that in addition to POI, I also had insulin resistance and hormonal imbalances. Dr. Yao addressed each of these issues with a customized treatment plan, one step at a time. After every visit, she would give me clear, practical, and actionable steps to improve both my fertility and my overall health. Over the course of six months, we closely monitored my hormones and lab markers while I worked on building a healthier lifestyle. And then--I got pregnant naturally. Throughout my pregnancy, Dr. Yao has continued to support me with regular check-ins, lab monitoring, supplements, and medications as needed. Her advice is always backed by the latest research, and her knowledge is incredibly up-to-date. I've felt confident and reassured every step of the way, knowing I'm receiving the best possible care for my unique situation. In fact, I've felt more energetic and healthier during this pregnancy than I did during my first one. I am incredibly grateful to Dr. Yao and credit her for so much of this journey. I highly recommend her to anyone looking for real, root-cause solutions to infertility or any women's health issues--not just band-aid treatments. She is compassionate, insightful, and genuinely invested in your long-term well-being. Thank you, Dr. Yao!

    Dr. Yao made our dreams of having a baby come true! A good friend of ours referred us to Dr. Yao…read moreafter three pregnancy losses. I would lose my pregnancies around 11-13 weeks and we could not get an answer. We were told by our other doctor "you're both healthy, keep flipping the coin." But we both knew something wasn't right and we couldn't keep going through those loses. Dr. Yao took the time to figure out the root cause. She is amazing, patient, kind, and understanding. She followed my pregnancy very closely and gave me reassurance the whole way through. We are so lucky to have found her and I truly believe she is the only reason we get to hold this sweet little girl in our arms. If you are struggling to find answers to infertility or pregnancy losses, you came to the right place.

    Photos
    Elisa Yao, MD
    Elisa Yao, MD - 20 week ultrasound of our healthy baby girl!

    20 week ultrasound of our healthy baby girl!

    Elisa Yao, MD

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    Stanford Fertility and Reproductive Health Center - Entrance

    Stanford Fertility and Reproductive Health Center

    3.1(142 reviews)
    1.5 mi

    I highly recommend Stanford Fertility…read more At age 34, my husband and I chose to freeze embryos, which allowed me to return to school for my nursing degree without the fear that I might lose my ability to have children later in life. That decision turned out to be life-changing. Now at age 40, Stanford Fertility has given my family so much joy. We have a healthy, happy 22-month-old son, and I am currently 7 weeks pregnant with our baby girl. We are about to graduate to obstetrics, a milestone that still feels surreal. Because my father passed away when I was very young, I do not know much about my family medical history. Stanford's genetic testing gave us tremendous peace of mind. We were able to screen our embryos for many genetic conditions in addition to my own genetic testing, which helped us move forward with confidence. We worked closely with Dr. Nakajima, Dr. Milki, and the entire Stanford Fertility team. They always made me feel comfortable, took the time to explain each step, and treated us with compassion and respect throughout the process. We chose Stanford Fertility over other programs because of Stanford's rigorous hiring practices, and we truly believe they employ the most exceptional physicians and staff. We are deeply grateful for the care we received and for the joy Stanford Fertility has brought to our family.

    The Stanford staff is great. Nurse practitioner, Robyn, is very kind, supportive, and a great…read morelistener. Phlebotomist, Sandra, is incredibly gentle. I did not feel the needle at all.

    Photos
    Stanford Fertility and Reproductive Health Center - Lobby area

    Lobby area

    Stanford Fertility and Reproductive Health Center
    Stanford Fertility and Reproductive Health Center

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    Karen S. Shin, M.D

    Karen S. Shin, M.D

    4.6(50 reviews)
    2.3 mi

    # They take the liberty of canceling your appointments even without your confirmation!!!…read more If you ever want your doctor's appointment to be canceled, even without your knowledge, then you are in luck, and the Doctor's patient service manager takes all the credit and liberty in doing this. Personally, I don't know the doctor, but I saw really good reviews for her and her team. Thinking that they would all be professional and provide an excellent diagnosis and service, I scheduled an appointment with her by calling Sutter Health's patient care line back in June this year for a UTI/Vaginal discomfort diagnosis. I got very frustrated when they cancelled my appointment today (10/4) for the one I had on (10/6) without even asking for my confirmation. They called me around 11:30 am while I was still in an office meeting, and even before I could hear the voicemail and respond, I got a message on the Sutter Health app saying that my appointment had been cancelled. My husband and I kept calling the Los Altos office from noon to 3 pm to find out why and how they could proceed without my confirmation. We just kept hearing that the manager was still in her "lunch". Only after speaking with patient relations was I able to connect with the relevant person. The staff member (Betty) who spoke informed me that they had the right to cancel my appointment without my consent, and I should be aware of all the conditions related to OB/GYN that Dr. Shin would diagnose. We found these comments to be unprofessional and rude, lacking empathy for me. Additionally, in the reason for cancellation, they mentioned that since I have already established my patient care at another facility within Sutter Health, I should go there instead. This seemed absurd, as I had already scheduled an appointment with the Los Altos center earlier in June. How can a patient be expected to be aware of all this information? Isn't this the duty of a patient relations manager? In the end, the staff sounded a little rude and even said, "I know you have a patient relation number, and if you want to proceed with the grievance, go ahead." This kind of attitude in health care is unacceptable, and it is not fair to cancel a critical appointment without a patient's consent. My right as a patient to reasonable continuity of care, advance notice of appointments, and participation in care decisions was violated. I request that the Sutter Health Patient Care Team investigate this matter so that, in the future, no one can end up in a similar situation.

    Dr. Karen shin is very kind and professional. She always…read morecares about her patients and provides high quality care to them. Dr. Shin saved our lives (my son and myself) I had preeclampsia in the third trimester, she helped me found it and provided very good care to me.

    Photos
    Karen S. Shin, M.D
    Karen S. Shin, M.D
    Karen S. Shin, M.D - Logo

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    Divine Journey

    Divine Journey

    5.0(177 reviews)
    15.0 mi

    Viji is truly one of a kind. Every mother deserves someone like her by their side during their…read morebirth journey. After a traumatic first pregnancy and postpartum preeclampsia, I was considered high-risk during my second pregnancy as well. Around 32 weeks, I started seeing elevated blood pressure readings along with severe white coat syndrome. I was anxious and searching for support, and that's when I found Viji. Even before our first consultation, I had a strong feeling that she was God-sent -- a true blessing -- and that feeling only grew stronger with time. Viji stepped in with so much calm, confidence, and care. She took everything upon herself and made sure I was prepared in every possible way -- physically, mentally, and emotionally. She guided me through provider decisions, helped me find the right midwifery care, and thoughtfully connected me with an exceptional midwife, Lin Lee, who aligned perfectly with my needs. Because of Viji's discernment and support in building the right team around me, my entire experience was completely different from my first pregnancy. The birth itself felt smooth and empowering -- no tears, no episiotomy, and my blood pressure remained well controlled throughout. What truly sets Viji apart is how deeply she cares and how holistic her approach is. She took the time to understand my full medical history and personal background, worked to get to the root of my previous complications, and helped me navigate provider complexities with clarity and confidence. She also combined her Jyotish knowledge to help identify the most supportive and auspicious timing for my induction, which brought me an incredible sense of peace and trust going into labor. During labor, Viji was there through it all. She supported me with Ayurvedic care, calming massages, constant reassurance, and gentle guidance. She made sure I was comfortable, grounded, and never felt alone. She even stayed with me through the entire night -- watching over me, advocating for me, and helping me make important decisions when I was exhausted and vulnerable. Because of Viji, my second birth experience became healing, empowering, and beautiful. She didn't just help me prepare for birth -- she helped me heal from my past experience and trust my body again. I will always be grateful for her presence, her wisdom, and the love she brought into one of the most important moments of my life. I thank God every day for leading me to her at exactly the right time.

    I have been working with Viji since 2023 and can confidently say that the work I've done with her…read morehas been truly transformative... far beyond anything I ever expected. I first came to Viji as a very anxious and overwhelmed mother, desperately trying to stay afloat in the struggles of parenthood. At the time, I had no idea what I was getting into, but I just knew I needed help. From day one, Viji completely blew me away with her depth of knowledge, insight, and intuition. Beyond that, she is incredibly caring and consistently goes above and beyond to support her clients. Through our work together, I've gained a deeper understanding of my inner makeup, which has empowered me to take greater control of my life and has profoundly impacted how I show up as a mother and wife. My mind was truly blown when she began incorporating Ayurveda and Jyotish (Vedic Astrology) to help explain what I was experiencing physically, emotionally, and energetically, and to guide how I move through my life. I have also integrated therapeutic bodywork and the Safe & Sound Protocol (SSP) into my work with Viji, which has only deepened the healing process. The way she thoughtfully weaves together her diverse offerings is incredible and deeply supportive. She is truly a one-stop shop for healing on every level. I am deeply grateful for the care, insight, and dedication she has brought to my journey. Viji is absolutely amazing, and I cannot recommend her highly enough. My only regret is not starting this work with her sooner.

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    Divine Journey

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    Kindbody

    Kindbody

    3.0(25 reviews)
    2.7 mi

    Amber the scheduling person was so amazing and helpful... she got me in right away. I know how…read moredifficult I am with planning and work so everything seems to be last minute and if I can fit it in. Amber was amazing and made it easy. I am so happy I just needed quick responses and she did just that. Sometimes it that understanding someone who makes the process just a little easier.

    UPDATED REVIEW: Upon posting this review about my experience…read moreand medical findings, I had the pleasure of Dr. W messaging me and then proceeding to call to debate me for 30 minutes as to why she felt that testing for endo does not have enough evidence to support it. It makes sense, when I was a patient and asked Dr. W to test me on ERA/EMMA, she said no because there was not enough evidence. Therefore, I highly caution anyone considering this clinic. They will not test you on anything in the IVF medical world (IE- ERA/EMMA, Endometriosis) or anything else where they do not think has enough evidence to support the testing. I do find it hard to believe that a clinic would not explore all avenues and rule out any concerns by doing such tests. Testing does not provide 100% accurate results, but it does 1. eliminate the possibility, 2. If it does come back positive, then it opens the door for more things to consider and 3. give the peace of mind of the patient knowing that their doctor/clinic explored all possibilities to ensure a successful journey to the patient who is already going through so much. This review is long overdue. I was a patient with Kindbody Los Altos for ~2 years. They have an extremely high turnover rate. It's obvious the company itself is more focused on opening more facilities than they are about taking care of their employees. Kindbody has created an atheistically pleasing facility to make it modern, airy, and bright. Which they mainly focus on the exterior of their company and lack the interior. Communication - I absolutely disliked their communication. You are not able to speak to someone at the office. You have to call into their customer care center who will then reach out the office on behalf of you. When I first joined Kindbody, the nurses and coordinators would take FOREVER to respond. Even when you needed a medication by a certain time, they like to keep you anxiously waiting for further instructions. Care - I was under the care of Dr. W and Dr. J (no longer with Kindbody). They were nice when you spoke to them. But when you are spending so much time, effort, and money, you'd expect better level of treatment during your journey and wanting to find the cause of your infertility journey. Example: After 3 FAILED TRANSFERS, Dr. W tells me she needed to consult with other Doctors within Kindbody because she is stumped on the fact that I can't get pregnant. You are a doctor and you can't figure out why I can't get pregnant? She completely failed to explore all options and diagnosis until wanting to try for a 4th transfer and put me on Lupron to suppress what she now suspects as endometriosis. WHY DOES IT TAKE YOU 3 FAILED TRANSFERS TO SUSPECT ENDO? As my OB during the time, why did it not cross her mind that I may have endometriosis? If your speciality is endometriosis, how do you not rule it out? Let's fast forward from 2023 to end of 2024. I am working with my acupuncturist for over 2 years, and working with a functional nutritionist. They both ask me to get ReceptivaDX tested for inflammation and possible endometriosis. GUESS WHAT, IT CAME BACK POSITIVE FOR ENDO! No one at Kindbody thought to explore the idea that I may have endo. They really dropped the ball on my care. Wasted my time, money, and effort with them. By the way, I encourage anyone even if you proceed at Kindbody, to be an advocate for yourself. If you are diagnosed with "Unexplained Infertility" I push to get tested for endometriosis. New studies have come out that 50% of unexplained infertility is due to endometriosis.

    Photos
    Kindbody
    Kindbody
    Kindbody

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    RMA Northern California | Palo Alto - RMA Northern California Danville Dr. Alice Shapiro

    RMA Northern California | Palo Alto

    4.0(28 reviews)
    7.1 mi

    I am completing my first trimester and am beyond grateful to the incredible care team at RMA Palo…read moreAlto, especially Dr. Kort, for making this miracle possible. We transported our embryos from another fertility clinic, and the difference was truly night and day. I thought my previous clinic was good until I came to RMA. From the very beginning, the level of care, attention, and organization was on a completely different level. Dr. Kort genuinely cares. He took the time to review my history thoroughly and suggested a couple of key procedures that ultimately made all the difference. He focused on getting my uterus into the best possible shape to receive the embryo, something that gave me confidence I hadn't felt before. Even then, I wasn't sure it would work, but our very first transfer at RMA took. The care team is exceptional. Everything runs smoothly and efficiently, and I never felt like just another patient. Nurse Kylie was absolutely wonderful and always responded to my questions right away, which brought so much reassurance during such an emotional process. I even had the chance to see Dr. Kort for several ultrasounds, and he was incredibly responsive through the Spruce app. He even FaceTimed me personally. I never once felt rushed and always felt heard. When I was feeling anxious about my HCG levels rising, I asked to come in for a third beta test, and they immediately accommodated me. That flexibility and compassion meant more than I can put into words. My appointment wait times were consistently under 10 minutes, which only added to the overall sense of calm and trust. If you are looking for a fertility clinic that truly cares about you and the end result, look no further. This team is invested, thoughtful, and deeply committed to their patients' success. I am forever grateful to RMA Palo Alto and Dr. Kort for helping make our dream come true. They are simply the best.

    I had a great experience with my egg freezing process at RMA NorCal - Palo Alto. Choosing a clinic…read morewas overwhelming, but I went with RMA because of their highly rated, award-winning doctors with strong research credentials and papers. Since this was fully out-of-pocket, I had to be selective and I'm glad I chose them. I was very pleased with my results. Dr. Kort was my primary doctor and made me feel at ease. He's very knowledgeable and patient. The nurses were also amazing: responsive, kind, and skilled with blood draws and protocol support. During the stimulation cycle, I visited the Palo Alto office frequently, and also saw Dr. Kaser for one of my appts and Dr. Morin, who did the retrieval in SF. All the medical staff were caring and professional. The finance department was the only downside. Communication felt impersonal and transactional but it didn't take away from the overall positive experience.

    Photos
    RMA Northern California | Palo Alto - RMA Northern California Danville Dr. Martha Noel

    RMA Northern California Danville Dr. Martha Noel

    RMA Northern California | Palo Alto - RMA Northern California, Danville, Dr. Dana McQueen, fertility specialist.

    RMA Northern California, Danville, Dr. Dana McQueen, fertility specialist.

    RMA Northern California | Palo Alto - RMA Northern California Danville Dr. Martha Noel

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    RMA Northern California Danville Dr. Martha Noel

    NOVA IVF - fertility - Updated May 2026

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