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Nova Interiors

2.8 (32 reviews)
Open 11:00 am - 5:00 pm

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Ask the Community - Nova Interiors

Review Highlights - Nova Interiors

Turns out we are ending up constantly returning to Vitaly for the beautiful furniture that suits our taste.

Mentioned in 10 reviews

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CKS Furniture

CKS Furniture

4.3(6 reviews)
4.1 mi

Think twice and ask questions before buying from CKS Furniture. A friend recently offered to shop…read morefor a recliner for me as I was recovering g from open heart surgery in the hospital. I will give the store credit for quick delivery, that's about it. After sitting in the recliner for 15 minutes , it was covered in sheets,I realized it was not for me as I experienced back pain. When I called CKS to return the chair they said they do not take returns due to Covid Restriction. The World Health Organization has declared that Covid is not contractable from furniture. Eventually I was told I could return the chair for store credit and it would be thrown out. While I was out $2,400 I decided to give the chair to a needy person rather than sen it to a land fill. When I sent a friend to check out the store they noted that there was no "no return policy posted" and the sales person did not offer the policy until asked Think twice before purchasing from CKS. THEY ARE DECEPTIVE AND UNCOOPERATIVE

My husband and I went to several furniture stores before we found a sectional we ordered from CKS…read moreFurniture. Not only did they have just what we were looking for, they were very accommodating in answering many questions, always helpful with straightforward, no nonsense advice, and not at all pushy the way many sales people can be. Our sectional was delivered flawlessly, with great care, and kindness. We are very happy we found such a dedicated family business to work with and highly recommend them to anyone looking for furniture. We also saw the same sectional "on sale" at Cardi's for a few hundred more. Friends have shared stories of their difficulties in ordering furniture during this time and while the whole industry is dealing with setbacks, especially family run stores, they communicated well and were great to work with. Definitely go there!

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CKS Furniture
CKS Furniture
CKS Furniture

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Calico

Calico

3.3(7 reviews)
2.9 mi

Unfortunately, I have to give this store 1 star when I would like to have said 5. I have been a…read moreclient for 20 years at this store and have dealt with many lovely woman and men over the years, but unfortunately I can longer accept the arrogance and ego of the current manager, Frank. He treats his customers and staff with same dismissive matter of fact tone that doesn't belong in a retail customer service/ sales and managerial role. Today I came into the store to ask for a discount bc a fabric that I had ordered 2 months ago had a subtle imperfection through the entire role. That went unnoticed until after my upholsterer had cut into it. I brought the remaining white fabric to show him. He looked at it and then me and said smugly "I cant take it back and nothing I can do to help you". When I proceeded to challenge him, he in turn "you are supposed to inspect all fabrics before it's is cut into...". All of which I expected as their standard response into policy. What I am upset about was his tone and his arrogance in shamining me. He had a he ability to respond positively and even offer me some discount on future (btw, which he did after I told him I'm never shopping here again and will be reviewing store and him in every social media and review site possible). Frank, you manage a retail store which customer service should matter. Your demeanor is arrogant and condescending always. Your reputation precedes you and as far as I concerned earned. To the other lovely saleswoman, I am sorry for disruption this morning and work hard to compensate for your manager, Frank. Calico corporate sales, look into this review. He has this reputation in our community and many people like myself would rather drive to Natick or order from smaller designers or retail stores UPDATE! I knew from 20 years as a client that Calico corporate would respond with urgency and respectfully. Donna, Regional Manager, called me within 24 hours of this post and thoughtfully listened to my "drama" with Frank, Manager from Hanover MA store. Donna immediately apologized for unfortunate behavior of one her employees and immediately offered to remedy my initial simple request. I am happy to post I received exceptional service from Natick MA store manager, Deb! Both Deb and Donna went above and beyond to accommodate me and provide a very generous discount to my current order. Exceptional customer service from Deb and Donna in Natick MA Calico!! Thank you, ladies ...

I visited Calico Corners because i wanted to purchase two drapery traverse rods and finials. It was…read morethe first store i went to and I was all set to move forward with the transaction until the installation charge was calculated. Installation was over $300.00 which I thought was excessive and exorbitant!!! I went to two other reputable local merchants, purchased from one, and in both cases the install charge was under 100.00. I contacted the Calico Corners website, inquired about the install fee, and have yet to get a response even though the site says a response in approx 24 hours. Still waiting!!!!!!!

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Calico

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Nova Interiors - furniture - Updated May 2026

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