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    Nova Homecare Services

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    1 year ago

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    The Care Management Group of New Mexico

    The Care Management Group of New Mexico

    3.0
    (2 reviews)

    Under their brand of Decades Group they seriously overbilled my mom. Their promotional literature…read morelisted packages which suggested to me their billings were in the $200-$600 per month range, and that's why I approved signing my mom up with them. Instead, their billings ranged from $1800 - $4800 every two weeks - just for medical power of attorney work!. I would estimate their billings for a little over two years, mostly just for faxing medical records, at about $100,000-$150,000. My mom's trustee couldn't risk a lawsuit so these bills got paid. And since the paperwork nominated Decades for conservator it was pretty much impossible to fire them. So the nightmare continued until my mom moved into an assisted living facility - a move Decades opposed. My advice would be to not hire these guys. But if you do, put in writing how much they are authorized to bill and include a remedy if they exceed that amount. A criminal background check for staff and supervisors is probably a good idea too.

    My elderly father has been living alone for the past eight years since my mother passed away. All…read moreof us, his three adult children live out of town. The assistance provided by all the staff at the Care Management Group has allowed him to remain in Albuquerque, in his home, as he wishes. The assistance supplied by the Care Management staff has ranged from initially assessing his needs, making home safety recommendations, regular check up visits, referrals to doctors & home healthcare aide providers. As he has aged, their assistance has increased to making and taking him to doctor appointments, helping with bill paying, coordinating the aide schedule and making sure that nothing falls through the cracks. In addition & most importantly they have met him at the the hospital the several times he was taken there due to health emergencies. They contacted us, coordinated with the doctors and stayed at his side until one of us ( the children) could to Albuquerque. Then upon his release they coordinated his return home & whatever services he needed. The entire staff goes beyond what is expected and their rates for their services are very fair and the same as the other similar agencies I interviewed. Without their help, our father would not have been able to age in place as he desired.

    Retreat At Home- Home Care

    Retreat At Home- Home Care

    5.0
    (1 review)

    Outstanding and caring experience with Retreat at Home…read more I cannot say how impressed I was when I called Retreat at Home and talked with Abby Avrunin who is a Care Coordinator. I was looking for someone to help my Uncle take care of my Aunt who has dementia. She took time to talk with me to understand our situation and needs and then meet with us the same day at my Aunt and Uncle's home. She explained how things worked going through them and how they are partnered with Honor. We talked and meet with another home care agency over two months ago and they would get back to me to schedule a caregiver...I still have not received that call. I could not believe how quick Abby and team was able to schedule a caregiver to come to their home, within days! What a great team at Retreat at Home to be so quick, caring and committed to help us out. We have been receiving care now for two months and so happy with the experience. I want to thank Abby, the team at Retreat at Home, and the caregivers at Honor that have stepped in and helped my Uncle with the care of my Aunt that he desperately needs. You all are appreciated more than words can express. Thank you so very much! If you are reading this review and need in home care for a loved one please stop looking and contact Abby at Retreat at Home. I believe you will have the same wonderful experience as we have had.

    From the owner: Retreat At Home is an Albuquerque-based company with a single focus: providing seniors the home…read morecare they need in order to live as independently as possible. Our specialty is in dementia care and providing a dementia capable caregiver to you. An experienced social worker assesses each individual at no charge and monitors ongoing home care by our trained caregivers and homemakers. We can provide home health care by arranging wellness nurse visits and physician visits in the home, or we can coordinate our senior care with health care providers and case managers. This professional approach makes Retreat At Home more than a senior home care staffing agency. Retreat At Home is a part of Retreat Healthcare which allows us to draw on other community resources to arrange services such as hospice care or facility care. We offer unique senior home care to make our services as accessible and affordable as possible. Our caregivers help with household duties such as cleaning, prepar

    Nova Homecare Services - homehealthcare - Updated August 2026

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