Easy peasy! Shot…read moreJoab a message, he replied soon after. Set up an appt for the next day. He was on time, friendly and got the job done in a blink. Done and done.

Joeb was excellent to work with! He answered my request lightning fast, is very professional and…read morehas reasonable rates. Highly recommend.

I have concerns about ethical practices in this store. Over Christmas, I witnessed employees…read moreoutright lie to other customers about the cheapest option to ship a package; multiple people balked at the quoted price, reiterated they wanted the cheapest option without regard to timing, and were still met with very high quotes. I was as well, and I received the same "nope, this is cheapest" response--but after I pushed, the employee finally relented that there was another option (less than half the cost!) but "delivery date isn't guaranteed." As I'd already confirmed, I didn't need a guaranteed delivery, so I took that cheapest option. Today I witnessed something similar. A customer was trying to ship a small box (perhaps 8x12x4-pretty standard Amazon-ish box) and was told the cheapest price was upwards of $240!! He confirmed that was the cheapest price, and asked to see the screen--at which point the employee conceded "well there's this option that isn't guaranteed but estimated for Thursday..." Same old song and dance. The customer declined to pay, stating when he checked online, the estimate was $14. The employee responded "yeah, that might only be when YOU print the label." WTF?? The customer left. At my turn, my label "wouldn't scan" and they suggested I print another one (printing starts at $3.50, per the sign at their desk); I declined. I plan to take my package to another store and see if it scans there (it's a pre-printed return label, not like a half-hazy home inkjet print), and $5 says they have no issues at another store It's such a shame because this location is so convenient, but I've seen enough sketchiness to go elsewhere from now on.

[Edited and updated to give details in response to the Store's response below.]…read more I would give this store a negative rating if possible. This store has implemented a discriminatory policy regarding picking up a package. They prohibit a spouse with a different last name from picking up a package (even though the spouse has the UPS email with their name and that email shows the tracking number). This runs counter to the specific instructions from UPS: "Option 3: Present a government-issued photo ID where the full address or name on the ID matches the full address or name on the package. If the last name or full address doesn't match, you will need to provide the package tracking number to the UPS Access Point representative. " The store's explanation is that they've set their own policy that the package recipient must be the person picking up the package. The store would not take the steps to validate my ability to pick up the package (i.e. Option 3). When I pointed out the specific UPS policy noting Option 3, the response was that the store's policy was the drivers license of the person to whom the package is addressed must be presented. When I restated that this runs contrary to Option 3 from the specific UPS policy, the store responded that they could set their own policy. This discriminates against same sex couples, domestic partner couples, or other relationship statuses. Do not give your business to such an entity. Avoid and use another UPS store.

It was really crowded on a Friday late afternoon. I was able to scan what I needed to but when the…read moremachine I was using jammed twice, there was no staff available to assist. I could fix it the first time on my own but had to switch machines halfway through my job due to the jam. It was quite pricey too for the total of the scanning, in my opinion. I did appreciate one employee providing a box so I could organize my documents. Parking was pretty easy on a side street nearby.

This is the absolute BEST UPS store. Every single time I go there the staff members are friendly,…read morehelpful and fast. Whenever my husband and I visit we always leave saying, "that was a good experience."

Whenever I have a larger return package to send somewhere, I'll often throw it into my car and…read moreincorporate a drop off here for whenever I'm in Old Town. There is almost always (metered) street parking available and I've typically had a quick and easy process once inside. Since I don't have a printer, I always send my shipping label to this store's email address once I arrive and assuming there are no lines I'm usually in and out in under 5 minutes. Service is pretty consistent as well - nothing over the top impressive, but professional and efficient. Overall, seems to be a solidly run UPS store location!

They are always nice and efficient - my only complaint is lack of parking, but that's old town.read more

Our family required a notary for a Last Will and Testament. Mikayla Butler was very quick to…read morerespond and showed up in one hour's time! She was dressed very professionally, extremely well spoken, and her notary services were quickly administrated! Thank you, Makayla, for being there for our family on such short notice! One additional benefit was that the fee was extremely reasonable!

I needed to find a notary who was willing to notarize a will and advance healthcare directive, as…read moremany notaries at banks and package stores specifically state that they will not notarize these. I reached out to Virginia Mobile Notary Services through Yelp and David responded very quickly. He said he had same-day availability, so I gathered up three friends who would act as witnesses and made an appointment for a few hours later. David arrived to the house and was very professional. My friends are very lively and sarcastic, but David was a great sport and laughed right along with us as we joked around. We got all the signatures completed on the documents and he ensured that everything was done exactly as it should be, even carefully checking our signatures against our licenses and administering the needed oath as required by the documentation. This notary service is also available 24 hours a day, as David explained, so if you ever need an emergency notary in a pinch--even for important documents like this--I recommend their services!

This was the quickest visit I have had at a UPS store. I brought in a package with a prepaid label…read more The employee scanned the label and gave me a receipt. The location was convenient.

Ended up going to this location after I was treated rudely at the Pentagon city location. Thank you…read morefor taking care of my shipping needs. The young man at the counter was excellent.

Very responsive, on time, and hassle free. If you need a notary public fast and at odd hours, then…read moreI recommend this service.

Helped out during Thanksgiving when everyone else was closed. Effficient, quick and easy - just…read moremake sure you have all documents and witnesses ready with IDs. He was very thorough, and price was reasonable for last-minute and home visitation needs.

Perfect experience, particularly given our need to get documents notarized on a Sunday. Seamless…read moreprocess, great communication and we appreciated the fact that she was able to meet us at our location. Highly recommended!

Very convenient. It is nave to have the ability to avoid the line at the bank or the UPS store.read more