I've placed two orders with this shop over the past few weeks. For the first order, the florist…read moredid not include a card... I placed another order on a Friday for Saturday delivery. I got a call Saturday morning that the designer hadn't come in and that my order will be cancelled and refunded. I had to scramble to find another florist capable of same day delivery. I doubt I will be placing any other orders with Milford Florist.

I received a large holiday centerpiece on Friday, 12/10/20. Everything from the misspellings on…read morethe gift card, to the delivery, to the arrangement itself was very disappointing. The ratio of filler & plastic balls, leaves to flowers was at least 3:1. There was no smell - not even from the evergreens. I phoned the florist to ask some questions the same day, got an answering machine and have still (12/15/20) have not received the courtesy of a return call. All the flowers have died and I threw the entire piece out yesterday. I'm certain the sender spent quite a bit and she certainly did not get her money's worth - and I am very disappointed. Karen C. Magnolia, DE

Bought flowers on Monday at Ava's, needed them delivered by Christmas Eve on a Thursday to my mom…read more They charged me 94$, including 14$ shipping and on Thursday they called and said they couldn't get the flowers delivered. They were supposed to arrive on the day I bought them (Monday). Completely screwed me over. They offered no compensation for being 4 days late on a delivery and said they could get it there the Monday after Christmas (a week late and pointless at that point) and STILL charge me 14$ for shipping. Also throughout the week they gave me NO indication that the flowers might not make it, leaving me stranded at the last second on Christmas Eve to find a new solution. In desperation I called Jen Mor, the guy working told me they were closed and all deliveries were done, BUT I told him my parents address and he said he would get them over there. He arrived 30 minutes later and to quote my mom "these are the best flowers I have ever seen". And they were 30$ cheaper than Ava's. He went out of his way to deliver flowers after they were already closed on Christmas Eve, it was a Christmas Miracle. I'm Jen Mor for life.

I recently had the pleasure of doing business with Jen-Mor Florist and I have nothing but high…read morepraise for the store's entire crew! I found an arrangement on their website and I called to place the order. At the time, I stated that I had received very bad service from two other florists (elsewhere in the country) and that when the orders arrived, they were nothing like what had been advertised on their website. In a nutshell, Heather at the store listened to my concerns, addressed all of them, and assured me that everything would be as I requested. In the end, she proved to be 1000% right! I am forever grateful for the speedy service, the positive and friendly professionalism, and for the 100% accuracy of my order! If I ever need to send flowers again in this area, Jen-Mor will be my one and only call! OUTSTANDING JOB!!!!!! Thank you again!!!!

My boyfriend surprised me with this STUNNING arrangement after having a tough week, and I was blown…read moreaway. The blue hydrangeas (my favorite) are the biggest blooms I've ever seen! He hasn't always had the best luck when it comes to buying me flowers, but this exceeded both our expectations. I'll definitely be encouraging him to stick with Friendly Flowers moving forward! Thank you!

"Friendly" and more! I tried calling a few other florists in the area only to be given voicemail…read more(several times). I am located in South Dakota and I wanted to order a congratulations bouquet for my sister's new store, Seaside Eco Bikes, in Lewes DE. Since I'm not familiar with the area I wanted to talk to a live person, not order online. Well, Friendly Flowers answered on the second ring. I didn't get the gentleman's name who went above and beyond to help me but he took the time to discuss what I was looking at on their website and made some suggestions to personalize a tailored, one of a kind arrangement. My sister received the bouquet the next day and was overjoyed with the look and smell of the flowers. The price was also VERY reasonable and the service, priceless. Thank you so much Friendly Flowers!

Flowers weren't delivered. Called to check - promised they…read morewere going on next delivery truck. Hour later - no flowers.

Ordered mother's day flowers, they were delivered on time, looked fresh, mom was happy!read more

Once again, Ivins has offered amazing customer service and a beautiful arrangement for a special…read morebirthday for a special someone.

We stopped by Ivins at the last minute for a bouquet to give to our granddaughter after her play…read more The lovely florist (I didn't catch her name!) fixed us up a beautiful (and affordable!) bouquet, even incorporating our granddaughter's favorite color. She was very sweet, and our granddaughter was so happy to get flowers! Thank you so much, Ivins! (I wish I took a photo for this review but I didn't think of it soon enough)

Highly recommend!!! Outstanding customer care & service and gorgeous arrangement! Ken took care of…read moreus when we really needed help. A different shop in town would not deliver a very important, confirmed order for the funeral of our oldest and dearest friend because the order was taken by a third party and they were closed for a holiday. That very early morning Ken took our phone call, put together a large, meaningful arrangement and had it out the door for delivery in record time. Ken went well above and beyond to assist us on a very difficult and emotional day. This is a business and people who can provide trusted service. We are so very grateful! Thank you!

It's Friday. 1:00 PM. Called to order an arrangement for Mother's Day. Unfortunately, they are no…read morelonger accepting orders for delivery. Crazy enough, I literally just received an email from them (came through @ 10:16 AM) saying "Mother's Day is this Sunday". "Hurry and order today." "Schedule delivery." Just looked at the site yesterday. There was a banner at the bottom stating there were 2 + days left to order for Mother's Day. Too bad. They just lost a $200 order & a repeat customer.

I'm not usually one to do this but I'm baffled at how I as a paying customer was just so…read moredisrespectfully treated by a business owner. This was the worst customer service experience I've ever encountered and it was with Beaver Branch Florist in Milford DE. Please listen to me when I tell you do not give this company your business, they certainly do not appreciate it. The OWNER (as she wouldn't tell me her name just that her name was the owner) was very rude and belittling. So, next time you're looking for a florist do yourself a favor and skip over this one.

My experience was different from the others. I am in Arizona and ordered flowers from them to be…read moredelivered in Milford to a friend. I was confused by some of the fees online and they were able to remove them by ordering over the phone. They were very nice and answered all questions. I originally wanted them to be delivered on Friday but the recipient was not going to be there. I called an asked for a day earlier and they had no problem with that. The flowers and vase were exactly as advertised. Great service IMO...

I took my wife to our favorite restaurant in Seaford for our anniversary. I arranged with Seaford…read moreflorist to deliver an arrangement so it would be on our table when we arrived. The flowers and the arrangement were beautiful and the attached picture shows how the arrangement looks one week after they were delivered, The flowers must've been very fresh. I might also add that I thought the price for the arrangement was very reasonable

Order for a funeral flowers were gorgeous and well presented for the service I would definitely…read moreorder again