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Not Just Skin Deep

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

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7 years ago

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Lashified Beauty 2.0 - Pic taken a week later Nov 30, 2024

Lashified Beauty 2.0

2.8(5 reviews)
3.3 mi

Very unprofessional business. I'm a local and wanted to try a lash lift from this location. I…read morecalled on Wednesday at 3pm for a next-day appointment, and they said only tomorrow 6:30pm is available which was Thursday. I took the appointment. When I showed up on Thursday at 6:30pm, the receptionist told me my appointment was "yesterday." wtf no, it was not. Then I see I was charged $45, I'm assuming it's the deposit. No one told me about a deposit being charged. They claim they don't charge you until the day of the appointment. Then they lied and said they called me. Like I don't have a call history on my phone. I never received a confirmation text and I did not receive a call. If you canceled my appointment to book some else that's messed up. I don't understand what games this location is playing but you lost a good paying customer. Then have the audacity to tell me book another day. No I can't I have a life and I work out of town. I only had this day available to try your services which now after this experience I don't want to anymore because I don't need to pay for a service then feel it will not happen on the day I'm available. I asked for a refund, and I'm still waiting for the "manager" to call me. This experience was unnecessarily stressful and annoying. I advise to everyone do not give your card information to this establishment! I took my kid into the place, and my kid complained about the odor of marijuana that came out of there. Instead of smoking and not paying attention to your future clients when booking, and messing up the schedule. You need to focus and be more professional and keep that smell out your establishment. This business has the audacity in not taking accountability of their actions. I don't recommend this place at all for their unprofessionalism and inexperience with customer service. Working in customers service is very sensitive and if you can handle it then this is not your line of work. Stop playing with people and their money! I already placed a refund on my bank account because like my daughter who's a 9 year old said " Mami I don't think their going to call you back" even she knows what's really up with this disrespectful establishment.

I called for an appt for eyebrow tint. I went in and asked what I was there for and I said eyebrow…read moretint. I didn't mention nothing else because it was my first time there. The young lady that did my eyebrows told me that the price included wax. She was nice. When I got to the front I was quoted a totally different price. Which I thought was included in the price of eyebrow tint. Their included price was the styling and tint which was $38 instead of $26. I didn't know that until after the service was done. Ok I paid and left. A week later there is no tint on my eyebrows. My eyebrows look like nothing was done. I've had my eyebrows tinted before and they lasted longer then a week. Basically I won't be going back. That was my experience.

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Lashified Beauty 2.0 - Done November 23rd, 2024

Done November 23rd, 2024

Lashified Beauty 2.0
Lashified Beauty 2.0

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Not Just Skin Deep - estheticians - Updated May 2026

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