Professional, prompt, courteous, and worth every penny. I know that I will be using this company in…read morethe future.

Great work. Great communication. I would use them again in a heartbeat. I had a large support…read morebeam for my desk replaced as it was rotting. They found more rot and got it all replaced.

The tech, Anthony was efficient, straight forward and honored my warranty very quickly as I have…read morethe "Tankless" heating system and the existing one was failing leaving my family in the "cold", so to speak:), that is until Anthony appeared on the scene and got us squared away. I will definitely speak highly of Platinum Plumbing, thank you.

These people are amazing. Amanda and Ernie came out. They do not give up when dealing with a…read moreproblem and came back promptly and ran a different machine through our system until the problem was solved. The cost was very low and the service over the top high. What more could you ask for.. Super pleased.

Excellent company to work with. Very accommodating to me schedule and needs during a very stressful…read moretime in my life. I would hire this company again in a heartbeat!!

The quality, service and value is outstanding. Even when there was a misunderstanding about…read moreschedule on my part they were willing to work with me to solve the problem quickly and patiently.

The staff at Ida and Norma's are unfailingly pleasant and professional. Everyone we dealt with…read moreanswered questions patiently and thoroughly, and worked hard to find treatment solutions for our quirky, hundred-year-old windows. The company policy seems to be "The customer is always right no matter what the challenges of the project." Nice people!

We had about 20 window coverings done- (Levelor Duette). We talked to two other providers and chose…read moreIda & Norma. Very professional, excellent selection and great installation specialist. They had great guidance and were price competitive.

What an amazing team of people that helped us finish our home in northern Idaho. Led by the amazing…read moreSam, she was an absolute wealth of knowledge and understanding what the customer wanted. I can't say for enough great things about this young lady and the job she did for us.

I just had my carpet restretched, and wanted to tell you how pleased I am with Jesse's work. The…read morequality of the carpet and original installation was disappointing, so I'm very happy to have the "wrinkles" smoothed out. Thank you to Kelly, Heidi and Jesse for making this happen

Honest, fast and very affordable. The tech went above and beyond doing extra without me asking.read more

For a company that preaches Courteous and Reliable service, I was none to please when nobody showed…read moreup for our appointment. They say, we are not like other companies and show up when we say. Well that certainly DID NOT OCCUR! Not only did they not show up for the scheduled appointment, but nobody even called to say they would be late. After an hour of waiting, I went to my doctor's appointment. Once I got home from the doctor's and checked my Ring, did I notice that someone finally showed up. This however was over an hour after I left a message, asking if they still were coming. Talk about first impressions!

We're so pleased with our bathroom remodel. Re-Bath did a great job within the time frame they gave…read moreus. So glad we chose Re-Bath as I watched a friends remodel take 3 months from down payment to finished product, 10 week longer than anticipated. Thank you Re-Bath!

It's about a year now since we had a total bathroom remodel. And we still love it. Our experience…read morewith Re-Bath was nothing but exceptional. We ran into a couple of items that needed to be done that were not in the original contract and Re-Bath did them at no additional cost to us. This is unusual in this day and age. It still amazes me when I walk into the bathroom after a year has gone by.

Great Service, Excellent installers. Great Products, we are extremely satisfied with our choice of…read moreproduct and installation.

If I could give a zero star, I would. We entered into a Remodeling Agreement on June 8, 2026, which…read morewas signed at our property. We never visited the company's store location, as the Jamie, the owner, agreed to travel to our property to discuss the project and execute the agreement. After deciding to cancel the project, we submitted our cancellation request 21 days later, and the company acknowledged receipt of our cancellation dated June 25, 2026. Since that time, we have repeatedly requested updates regarding our refund and the status of our cancellation. Despite our continued efforts to communicate, we have not received a clear timeline or meaningful updates. The ongoing delays and lack of communication have been extremely frustrating and have caused unnecessary emotional stress. Jaime still has still to date not provided any documentation showing that a door or any other materials were purchased on our behalf, despite our many requests. We are deeply disappointed by the company's lack of communication, failure to complete any work, and poor customer service. I would steer clear from anyone wanting to do business with Jaime and his, so called business. Lastly, he will dispute that there is a policy in his agreement and indeed there is none. Here is how the agreement outlines: No provision stating that refunds take 60-90 days. In particular: Page 1 covers: Scope of Work Time/Substantial Completion Payments Change Orders Delays Punch List Warranty There is no refund timeline in these sections. Page 2 covers: Warranty details Dispute resolution (mediation/arbitration) Risk of Loss Assignment Page 3 is the Washington State contractor disclosure statement. It discusses: Contractor registration Bond information Liens Lien releases It also does not mention any refund policy or refund processing timeframe. One thing to check