They drop the ball. I had a quote done by them. They said they would be back in contact with me…read morewhen they had parts. No call back after three months. I called back. They said they would have their rep call me back. No call back. This is a couple guy operation. I hear people talk good about them. Not my experience. Hope the best for them.

Fantastic service, fair and transparent pricing, and service was completed as stated. Added bonus -…read moretheir little beagle in the lobby.

This team was awesome. They fixed my Jeep after someone rear-ended me at around 40 mph with me at a…read moredead stop. They did wonderful work and even washed and vacuumed my vehicle. The repairs were done with care. I am very please with the results.

Hands down best body shop in Spokane! They went way above and beyond to make my car look brand new…read more They worked seamlessly with my insurance. Scott and his staff were so knowledgeable and helpful. I will be a forever customer. Highly highly highly recommend to anyone looking for a trustworthy body shop!!

Couldn't ask for a better experience. Gerber Collision & Glass did a fantastic job repairing the…read morerear bumper of my car and in record time. Looks brand new! Tina went above and beyond helping me get everything set up with the insurance company and even the rental car. 5 out of 5 stars, gold medal, whatever the highest award there is - they deserve it.

I needed some body work done on my car after an accident. I called around and most places said I…read morewouldn't get my car fixed until April. I called Gerber on a whim and they happened to have a cancelation, so I was able to get my car in sooner. The front desk lady who handled my call was super helpful and kind. I brought the car in on a Monday and my rental car was handled by Gerber. I didn't have to do a thing besides show up! I received regular updates on the car and they had it done in 4 days! Everyone that helped me was knowledgeable, honest and kind. I couldn't have asked for a better experience. I will definitely be using Gerber on Argonne for any future car needs.

Great Job on my 2023 ZL1 1LE Camaro. New paint looks like glass I can't tell it was repaired. When…read moreI brought the car home my wife was amazed as well. John Estimator/CSM and Josh General Manager Treated me with professionalism and treated my car with a mind for the highest quality possible. The work performed is flawless. Hats off to the techs who performed the repairs. My car is back to good as new even given extensive repairs! All members of this staff from front desk to management through techs amazing to deal with. I'd recommend this specific Valley location to anyone I know.

My wife and I came to this business after a different repair shop, recommended by our insurance…read morecompany, set up an appointment and then the estimator left for a different appointment, telling us to wait around for 30 minutes for him to return...nope. We are VERY happy with our decision, the staff here is fast, friendly, and accommodating. Their work is excellent and they stuck to their schedule. We saw the insurance costs and I felt the prices were very fair. I would absolutely recommend these folks to anyone who needs work done. We had a 5 Star experience! Respectfully, Nate Ellison

Our vehicle was in an accident. They had the vehicle for about a month due to parts on back order…read more When we got it back it looked perfect. Had an unforeseen electrical issue a few months later. This ended up being related to the accident. K & M took care of it and we were reimbursed by them for the diagnostics that were done at an electrical shop. Great work, great service, have recommended to many!

I took my SUV here after my wife was in an accident. Took the car there to get a quote, two price…read moreoptions depending on how damaged the door was. It took less than a week for turn around, the paint looks amazing I forgot which side was damaged. Great body shop with nice employees.

Their customer service was so poor and their estimates were so overpriced, I did not have them do…read moreany work on either of my vehicles. They were only interested in accident claims where they could charge more to the insurance companies. If it's not involving an insurance claim, don't waste your time.

So thankful to have my car back and it looks fantastic! A big thanks to Miles for managing the…read morerepair and keeping me updated throughout the process, and to the shop for setting me up in a loaner so I didn't have extra rental expense. Everyone was super nice and made this experience very easy to deal with. Working in the insurance industry I can assure you, it doesn't get any better than this! Thanks again guys!

I had minor damage to my vehicle and stopped by Valley Auto for an estimate and within 10 minutes…read moreTerry had my car repaired and didn't charge me anything. Free! Very generous of them! Also a great location!

Terry is amazing. Honest, efficient, professional, genuine AND kind. We have had a great experience…read morewith our car repair so far. A process that is very inconvenient on all levels EXCEPT for working with Terry!

American Way Autobody is the definition of outstanding service. After my accident, Chet, Stacey,…read moreand Mike immediately stepped in and helped me without hesitation--dropping what they were doing to make sure I was taken care of. The level of kindness, professionalism, and respect I experienced was incredible. They made a stressful situation so much easier and treated me like family rather than just another customer. If you're looking for a trustworthy, family-run autobody shop that genuinely cares about people, this is the place. Huge thanks to the entire team for making such a positive difference when I needed it most.

My vehicle was in and out of the body shop in a weeks time. Excellent customer service from…read moreAmerican Way Auto Body!