Across America, some of the malls are dying and hasve closed sadly. I know one of them was…read moreconverted to residences. This one is still open thankfully. I don't shop often at malls. However, I still enjoy walking into one and shop one in a while. This is a large mall and is esthetically pleasing. There are many stores and shops. To name a few: -Marshalls -Barnes and Noble -JCPenney -Kohl's -Regal Cinemas -Zumies -Rue21 - Trampoline Park -Ashley Furniture -and many more to include food options. The mall reminds me of the Arden fair mall in Sacramento, CA.

Good mall with lots of food options and variety. Plenty of great stores like Marshall's,…read moreearthbound, Zumiez, Rue21 with great deals going on. Large mall. I enjoyed how there were photo booths all around. Family friendly mall with Santa photos going on during Christmas season. As for the bathrooms...disgusting. Horrendous smell. Avoid the mall restrooms at all costs and use the ones in stores instead. Easy to find parking and close to the bus stops. Besides the bathrooms I had a pleasant experience walking around this mall.

Great variety of shops and dining. Always clean! The movie theatre and Nordstrom are both key to…read moreappeal of this mall. The subtle advertising throughout makes the mall feel upscale and luxurious.

Bright mall that has a variety of great stores. Multilevel with escalators. During the holidays…read morethey did Santa photos and had an amazing huge Christmas tree! Beautiful effort into the holiday decor. We enjoyed walking around this mall. Would return.

This mall is surprisingly large... And surprisingly... Alive?…read more Stepping into this mall is a little bit like stepping into a time warp. I haven't been to a mall that was this full in a number of years. Not only were there a lot of people, but there weren't very many empty storefronts. Which I feel is a rarity in recent years. Like I said the small is absolutely huge. The parking lot is huge. It takes quite a bit to walk around the whole mall and see all of the shops. They have all the standard shops that you would expect: Pandora, Macy's, Hot topic, Spencer's gifts, there's even a great board game store. So why four stars instead of five? There are two main reasons for this. The first reason is that while there are a lot of stores, and there are the majority of the stores that you would expect, the mall is missing a few key stores that are needed. Specifically a toy store. There are several stores in the mall that have a small toy selection, but there isn't a store in the mall that just sells toys, and just sells like Legos. A LEGO store would be a great addition to any mall, I don't know if the Spokane Valley Mall is large enough to warrant the Lego store, but this mall needs a toy store. There is a Toys R Us section in the Macy's, but it's one of the smallest Toys R Us sections I've seen in any Macy's I've been in. Oh! And there's a great indoor playground at the end of the mall that you have to pay for. But there's also a great free play place down by the indoor playground. Both are good options for small kids. The second thing that brings this mall from four stars to five stars is the food court. I get that food courts are a weird proposition in 2025, but the pickings here are pretty slim. And other than Sbarro there's none of the staples that you would expect from a food court, although there is a cinnabon located elsewhere in the mall. There's also a large movie theater right by the mall, which is nice, it's also surrounded by a bunch of other stores that you're probably looking to shop at like Old Navy, Barnes & Noble, Dick's sporting goods. It's also surrounded by a bunch of restaurants like Red Robin, Buffalo wild wings, black house steakhouse. So if you're looking for a good mall experience definitely check this mall out. Don't forget to stop by my favorite store uncle's games.

We visited this small which was not too busy on a Friday afternoon. There are a number of brand…read morestores and food places to eat in the food court. There wasn't anything that stood out about this mall or made it memorable. There is a lot of ample parking outside and around. The mall is across of a shopping center so you could do shopping in various areas. We simply came here to grab some food on our way back to Pullman.

Friendly staff, more specialty items so selection is limited. Higher priced but also exceptional…read morequality of items.

Good food and great service. They were out of my favorite dish though so I had to try something…read moreelse... and it was very good!

Drove past Ulta today and my three year old learned a new f word today I had to explain. I stopped…read moreshopping this complex due to all the garbage and transients and not feeling safe. Do a better job with your security and maybe your customers will come back.

I have'nt been to Franklin Park Mall In ages. I found the most wonderful store. It's called…read moreUltra. In it was a lot of beauty products. There was Redkin Shampoo. Eye shawdow kits. A lot of beauty products. It's a big store. A lot of people were shopping there too. Would I go back there again? Yes!

I am so sad to say I had a pretty poor experience at the Spencer's Gift store in the Northtown…read moremall. I called in yesterday, October 17th, to ask if they had an item I had seen online. The girl who answered the phone said her name was Raven she was extremely rude and made me feel really stupid about what I was asking about. The supervisor who said her name was Brittney, took over the phone call and apologized for her employees behavior and answered all of my questions without making me feel stupid. Thanks to your kind supervisor I got all of the information I needed and ended the call with a few laughs.

The location is good, but it doesn't feel like the prices are "outlet" or match the bargain vibe of…read morethe store. Lots of staff responses like "Um...pretty sure we don't carry that product. Or if we do, I just haven't seen it yet." "We might have those. Maybe check in that part of the store." (waves to corner) Then there was, "Yeah, you can totally return this by mail. Just send it back with the packaging." (Sent it back, followed up by phone, was told they refuse returns by mail, having the mail carrier 'return to sender' instead. But the pkg never came to me. Hhmmmm... No refund, no item returned to me. Ghosts have it, I guess?) It's not the staff's fault they aren't trained very well; that's a HQ decision. Just manage your expectations if you go.

It's not the biggest Nike Outlet and I can't say I saw any deals that were so great I couldn't pass…read morethem up. They had some of the shoes I typically run in but the price wasn't better than I could find elsewhere, so I wasn't compelled to buy them. Someone did welcome me soon after I opened the door and entered, which I know is an expectation... but no one paid attention to me at any other point in my time there. Fortunately, I didn't need them to.

This dress shop was amazing. Upon arrival, my daughter had her measurements taken and was asked…read morewhat color and style she wanted. I was asked what price range. With a couple colors and a vague "puffy bottom", the woman there was able to find the exact dress my daughter was looking for. From there, we paid the $50 deposit (understandable due to the cleanliness of people entering the store) and she assisted my daughter with the dress fitting. Once we chose a dress, she took quick measurements and had us come back later with the straps adjusted correctly and the dress steamed. The only problem I saw with this store is its location. If they were a stand alone store, they wouldn't have to worry about people just wondering through their store without seriously planning on buying anything. While we were there, three girls with food and drinks (one with ice cream) came in and gave attitude when the owner informed them that they couldn't walk around with food and drinks, even offering the counter as a place to put it while they looked. Overall, this is where we will be shopping for every formal gown and probably most dresses as we are guaranteed a perfect fit. Price wise, it's on the low end to middle range (we paid $350 for a dress listed at another retailer for $500). The quality of the dress seems great and the service was wonderful. The cons are there were only two people working so it's best to get an idea of what you want prior to going in so it speeds up the process as they can easily become overwhelmed.

This really just echos what most others have said. What a bizarre way of selling. Most of us adults…read moreknow when looking at it if a dress might compliment or support our bodies. I needed a dress for mom prom. No idea of color, just needing a supportive fit for my mom bod. There was a post-it note on the door that said they would open at noon. They did not. Around 1240 when I checked for the 3rd time it was opened. Same thing that others have said, all of the dressy/formal gowns were crossed off with stanchions. I had kind of assumed she just wanted to know before people were in there and be able to be helpful or tentative. Nope. I asked if I could look at those. She was very abrupt and said I needed to tell her my budget and colors I wanted to look at. And that she would choose some for me to try. WHAT? I told her I don't know what color I want. Red, blue, green, black and that I would expect to find that out by looking at dresses that caught my eye. I said I want to pick my own dress with my own knowledge of my body and not a stranger picking a few for me. It's just so weird. All I can think is they're aiming for an extremely upscale luxury type feel. But if that's the case, they need a different location with a far less crowded and cluttered look with different dresses. I'm not knocking the dresses, i'm sure there was many in there that would be perfect for dances and proms, and the like. But they're not extreme luxury brands and quality AND the shop is so packed and cluttered that it feels like a flea market so... All in all, I didn't care for the selling model, she was rude, I told her what I said above (that I'd like to pick my dress, duh) and I walked right out end of story. I don't know how they can stay in business with this business model. I doubt they will.