I am so sad to say I had a pretty poor experience at the Spencer's Gift store in the Northtown mall. I called in yesterday, October 17th, to ask if they had an item I had seen online. The girl who answered the phone said her name was Raven she was extremely rude and made me feel really stupid about what I was asking about. The supervisor who said her name was Brittney, took over the phone call and apologized for her employees behavior and answered all of my questions without making me feel stupid. Thanks to your kind supervisor I got all of the information I needed and ended the call with a few laughs. read more