Having to take my car for repair due to being rear ended had me pretty annoyed, but when I took in…read moreto Scott at Caliber Collision, I felt everything was going to be just fine and I began to relax abt the whole thing. Scott was very versed in his job and made me right at ease that my husband had picked the right shop to entrust our car of only 6 months. Having the rental car at the shop ready for me to drive away was perfect. And pick up was easy, quick and simple. I even left the rental with no hassle. I would recommend Caliber to everyone I know for body repair!!! Nicole Chase

Richard was very good at explaining anything found and I would like to thank the Employee who…read moreworked on my car They did a bang up job repairing and cleaning up after themselves it is always stressful to be down on a car when you count on them everyday - Threw no fault of my own this was my problem but they kept me in the loop as to when to expect the car to be ready and when they found problems - I would recommend them for any work

It's a little embarrassing to admit how many times I've had to chose an autonomy shop to fix my…read morebeloved automobile. Every single time for the past 25 years of my driving life, they have been my choice for beautifying. Whatever damage was inflicted upon my vehicle. Great and speedy service. My car looks and feels brand new after leaving their shop. Highly recommend!!!

Nothing bad to say about this place from my one experience. I was referred here by my insurance…read morecompany after being rear-ended. But it was actually the rear-ender's insurance that was covering everything, and that guy's insurance company was a little difficult to deal with, I know this because I was dealing with them as well. Knowing what a challenge it was to work with that weird insurance company really makes me appreciate the very professional people at Classic Collision, because there are things that would have gone much, much worse if they hadn't handled them so well. On top of that, my repairs look great. They went beyond the call of duty with some interior detailing and they were just very nice to deal with at all times. I'm legitimately glad I was referred to them!

Fix the products they sell properly and under warranty without the customers being forced to pay…read more It's ridiculous. This is the 3rd time my vehicle has been in their shop for a repair regarding faulty parts from Fords Dearborn plant. My truck has 2600 miles on it and now the hubs and diff are bad.

I brought my 2014 Ford Escape to New Brighton Ford's service department due to a failed…read moretransmission. I had the vehicle towed to the dealership at my own expense and was shocked to find it sat there for nearly three weeks before any action was taken or communication received from the warranty company. During this time, I was not provided a loaner vehicle, even though my warranty clearly covered the transmission/ powertrain. Once the dealership finally received warranty approval to repair the transmission, I was then issued a loaner car. About a week later, I was informed my vehicle was ready. However, I was told that certain parts used in the transmission repair were not covered under warranty--despite the transmission itself being the covered component. As a result, I was forced to pay over $700 out of pocket, on top of my $100 deductible, for these "uncovered" parts. This was incredibly frustrating and feels unjustified given the warranty terms. Unfortunately, the situation worsened. I picked up my car on a Friday evening. By Saturday afternoon, I was stranded on the side of the road. The vehicle was overheating and leaking coolant everywhere. I contacted the dealership immediately. Orlando from New Brighton Ford told me he would speak with a sales manager and call me back. Shortly thereafter, he confirmed that they would send a tow truck to retrieve the vehicle--again, at my expense, despite it being their tow and their repair work. After the vehicle sat at the dealership for another three days, I received a call stating that the coolant leak was due to a damaged radiator, and that it would not be covered under the warranty. They quoted me over $2,000 to fix this issue. I refused. At this point, I strongly believe the radiator damage was caused during the original transmission repair, yet the dealership has taken no responsibility. Now, I am left with an undrivable vehicle that I am still making payments on. The dealership has shown no accountability, left me stranded multiple times, charged me excessive and questionable fees, and created more problems than they resolved. This experience has been nothing short of a nightmare. I caution anyone considering service at New Brighton Ford: Do not trust this service department. They are disorganized, dishonest, and unwilling to stand behind their work. They mishandled my car, my warranty, and my time--leaving me with an even worse situation than when I arrived.

ID 586b6df I found their entire staff very professional and…read morequalified. They worked with my insurance co. and car rental people. I am included in their satisfied customers. 5 stars for sure. Bill G

My insurance towed the car to this location to get an estimate few hours after it got towed I got…read morea call (with attitude) letting me know that my car needs to be off the premises by six before they close I gave them a call to let them know that the car is getting towed and asked if they completed the estimate and all they had to say that they had no time to do it today 08/03/22 It's not games it's not like I can drive the car there and leave it there insurance had to tow it there and back home. I'm just shocked and appalled how they treat their customers specially the ones going through insurance, It gave me unnecessary stress and excited today. Not cool!

We have had several repairs done by Latuff, and every one has been a stellar experience. When you…read morewalk into their office, it's a very low-key environment...but don't let that fool you. They are amazing professionals who know what they are doing. One of our repairs was to repair vandalism that resulted in damage to the front roof pillar. They took the time to repair the damage and maintain the structural integrity, and when they painted it they blended it seamlessly. When another vehicle had damage to the liftgate, their work was just as stellar. Being in a particularly brutal part of the car for Minnesota conditions, there was an issue with the repair. I walked in, chatted with their Estimator and showed him the problem. Will was wonderful to deal with, and to my utter surprise they performed warranty work without any hassles. The result was like new, the workmanship was fantastic and I couldn't be happier. I wholeheartedly recommend Latuff Brothers for auto body repairs. While they are quite busy, I really appreciated their work ethic and their skills.

sent in photos for my issue and i have been looking everywhere and they won't take my car because…read moreit's 2 years older than 20 years old. We're not polite in the messages either.

Highly recommend!! I have nothing but good things to say about my experience with Bona pros. I…read moreworked to Tony in New Brighton. He was prompt to answer my questions and kept me informed throught the process. I felt like my vehicle was just as important as everyone else and you dont find that kind of service now a days. ​

I was in a bind and they saw me right away, got the minor, though super important, issue fixed…read morepromptly! I didn't get the service dude's name but he was very kind and I appreciated it so much! I'll be going back

My wife was recently rear ended, which caused minor damage to the rear bumper of her vehicle…read more After getting a few quotes, we chose Wayne Val. They worked with us by accepting the other party's personal check in advance even though it was not their normal policy to do so. We were happy with the repair and recommend them highly.

A couple weeks ago another driver backed in to me, his insurance needs a quote. His insurance gave…read moreme their Selected Businesses but my mom used Wayne-Val @ her work & highly recommended them. Plus I am always a supporter of local/small business. On my way home I noticed the time and thought I would pop in to ask for an estimate appointment. I entered the office to owner Joe & told him what I would be requesting. Joe kindly suggested we step outside and estimate the damage. I showed him the few small defects; he noted that the headlight placement had been damaged and that likely all repairs would be roughly $2100. I asked if they did loaner cars during the repair? They do not, but if it's the other persons insurance they should allow a rental car. I discussed the "Selected Service Shops" the insurance had suggested. He stated that those places are usually commission based and that Wayne-Val is just him, his wife & brother-in-law compared to larger shops that are 20+ associates. I feel confident in leaving my vehicle w Wayne-Val and will do another yelp/update this one once I have actually had my vehicle repaired. I appreciated that Joe quoted me a realistic 19 February as what I'd be looking at for a service date. I mostly appreciated that Joe told me some of the questions that the insurance may ask, such as: do I approve used parts? He said I don't have to say yes and he wouldn't recommend used parts and it could only save insurance a couple hundred dollars. Thanks Wayne-Val for a wonderful and knowledgeable customer service experience!

Everything was efficient, Tou and his team got the job done with my expectations…read more Definitely recommend Yelo for windows tint.

They doing amazing job. Recommending this Yelo Autosport. Amazing tint windows you will not have to…read moreworry about when after it's done.

It's a little embarrassing to admit how many times I've had to chose an autonomy shop to fix my…read morebeloved automobile. Every single time for the past 25 years of my driving life, they have been my choice for beautifying. Whatever damage was inflicted upon my vehicle. Great and speedy service. My car looks and feels brand new after leaving their shop. Highly recommend!!!