Let me say that Scott was exceptional in both customer service, product knowledge and…read moreprofessionalism. I had a tire sent here from a tire website. Scott got me in and out within an hour of calling him. As I sat in the waiting room, Scott took care of numerous phone calls and 3 other walk in customers. Everyone was taken care of with the same high level I was. Very impressed. Thanks Scott. (PS. Mr Tire, please get him some front desk help.)

worst place anyone could ever go!They have ppl they are hiring off the street learning on the job…read morebut doing work on ppl cars.Guy told me he rushed to change my alternator and when I went there I never had a engine light on and now my engine light is on.They said they were refunding my money and then I called 3 days later and they told me I won't receive a refund.Worst experience ever.....

Shoot out to mavis for a new tires on my truck great work and so fast thank you agianread more

I made an appointment online to have my daughter's tires replaced while visiting her…read more We got there at appointment time but were told they were very busy. I called 2 hours later and was told they were just burning the car in and it would be ready in 45 minutes. We arrived 1 hour later to find the car was in the same place we parked it. When asked what happened, excuses like we gave the wrong number and ordered the wrong tires. Waste of time and in a terrible neighborhood.

The guys at this location honored the scheduling request and greeted me with a smile. I had a…read moreTPMS problem that had been serviced by someone local prior. They figured out with the scanner and their skill that it was the spare tire TPMS being incorrectly programmed by the previous mechanic. A little air and a reprogramming and I was off. They were very reasonable with pricing and didn't try to make a bigger job than it was. Proven honesty in this business is rare. I truly appreciate theirs and will be coming back even though this location is over 200 miles away from home for tires.

Always a great experience here. All the worker were amazing and helpful. The service is always…read moregreat! They always walk me through everything and show me what is wrong with my car. Such a family like service and honest people!

I went in for vehicle inspection at the 1800 vestal location in NY. I was told that my car needed…read morework to be done in order for the inspection to be approved. The front desk guy told me that the parts (right rear coil spring) would cost $500.00 + labor $392.00! Maybe he looked things up on his computer before he quoted me, but I felt that he was just making up the prices. Anyway, no way I can afford these prices. Regardless of my gender, I shouldn't be made to feel insulted when I'm asking questions.

Went online to select my tires and make an appointment. When I got there there price was 50%…read morehigher. They took some charges off, like tire disposal but they weren't even close to the online price. No sense offering prices online if it's inaccurate. Classic bait and switch.

Have had a lot of service at this shop. Have done a great job. Cost was good. Had front axle…read morereplaced on my jeep. Rebuild company made a mistake and the solved the problem fast. Go there for all my services.

I bought an Exhaust Electronic Thor from this company, I handled everything via phone with Chris…read moreButora, I received the product and it didn't work, I tried my refund, and without success, I do not recommend this company or the Thor product, unless you want to lose money.

We go here with all of our vehicles. Tires, rims, lowering springs, lift kit, custom mods, car…read morestarters, tints, audio, custom vinyl decals and more. If they can't do it, they know who can. They also have great choices for every budget, helping you get the most bang for your buck. The thing I love most about them is that they will always make it right. That subwoofer not putting out like you thought it would? Stop in and they will tune it up for you. Did that woofer blow all together? No problem if it's under warranty, no questions, no hassle replacement. My husband is a hard man to please and they've catered to him well over the years. It's the only place in the area we trust with our vehicles.

I work out of town every week in Rochester and whenever I have a vehicle issue these gentlemen…read morealways figure out a way to provide me same-day service. Multiple times I have been in a bind and had to travel back with vehicle issues and they have taken care of me every time. They always point out items that may become a problem in the future and give me the best advice on how to take care of it. My wife and son also bring their cars here for all of their maintenance and we have always been satisfied with the top quality work. Thank you

Do not do business with these people. Do not trust them…read more Goodyear FAILED. So much for Goodyear's good reputation. On local service center is screwed up. They failed to diagnose a basic problem. Damaged the car and commit fraud when they did not tell me and tried to cover up their screw up. Now they will not refund my money and pay for new parts. So, what Goodyear committed fraud and now they want me to accept discount repair. Even after they acknowledge the fraud (failure to notify the damage they tried covering up).

Took my mini-van in for a transmission filter and fluid change. Guy tried to sell me a…read more'transmission flush' to which I said absolutely not. Left it overnight and went picked it up the next day. It was outside so I took a look underneath and saw that the transmission pan and gasket was untouched- RED FLAG! So I went inside to pay and asked him how they can change the filter without removing the pan. The guy said they did a 'flush'. I just stood there in disbelief, waiting quietly for some other answer, nada. I said 'do you remember when I told you yesterday that I wanted the filter and fluid changed and not flushed'? It took a moment for it to sink in until he said yes. I left it another day, checked it again and just like that there's a new gasket on the pan. I went in to pay and chat. He said 'yah, the filter was dirty and he cleaned out the pan'. Well after another 150,000 miles of trouble free service I gave my beloved Plymoth mini van away to someone down on their luck that drove it another 60,000 miles before the body had rusted away. I'm sure the engine and transmission were transplanted and gave a little more life into another body. Someday we will meet again. Oh, and for Croteau's customers, be patient, polite and insist on a new filter and fluid.

I contacted them to check my 2015 Subaru Forester, the all wheel drive was not working. They…read morediagnosed it as a slip clutch being bad and told me $4800 replacement transmission was needed. I went to the garage that sold it to me and he very graciously bought it back from me. He had it looked at and it was the solenoid that needed replacing....$3600 less to do this work. I am very disappointed and will never recommend them to anyone. As a place that works only on transmissions I believe this is a huge error. They did get it in to look at in a timely manner.

Accidentally put some diesel in my car in the pump across the road. Walked over to vendervort and…read morethey couldn't be nicer. Walked to my car with me, checked it out, grabbed a pump and some gas cans and drained diesel out. Problem solved. Cap it all off, they wouldn't let me pay a thing. Not even a tip. He called it Vestal Hospitality and said there are good people in the world still. Great service, better people.

I made an appointment for my NYS car inspection with VanderVort. I needed to drive my vehicle from…read moreits location near Harrisburg, PA to NY State (200 miles each way) to get the inspection and chose VanDervort because of its outstanding Yelp reviews. Though it was a shortened holiday work week, they were able to squeeze me in at 4 pm Friday. I called during my drive up to let them know I would be late due to crash and construction delays. They close at 5 but said they'd do their best. When I arrived at 5:15, my service technician, service manager, his son, and the owner were there to greet me. They assured me it was fine and my car was whisked away for its inspection. I got a chance to speak with the owner who told me VanDervort has been around for over 100 years at the same location. We had a heartfelt conversation about my medical journey, medical miracles like hip replacements, cars, and more. Soon, my car had passed inspection and I was free after many months in which I was not able to drive, to go. At the end, there was a sweet surprise that, when I told my cousin about it during my trip back, she said, "I'm crying" (tears of joy). If you are anywhere in the area and need car care and repair, It would be hard to find a more professional, kinder group to work with. I can almost guarantee you will be very pleased!

My wife had a brake issue and was close to another repair company and they quoted her a ridiculous…read moreprice for the repair. I myself am a mechanic and knew this price was crazy. Since i was out of town I called Mr. Tire and spoke with Mike, i told him the situation and he was more then happy to help and quoted a more accurate price for the job, got it done quick and she was on her way. I know the other repair company and Mr. Tire are part of the same company but it just gos to show if you deal with the right people you can get it taken care of reasonably. We would like to thank Mike and his team for the great service. Thanks for being an honest person, you will get more business being that way. Thanks again.

The behaviour I had received today by the manager Mike was unacceptable, it was my first time in…read moreNew York and when I entered the store he was already pissed for no reason, my uncle had to make a decision whether another vehicle should pick him up , and the manager mike started yelling and saying to not ask him a 1000 things, the exaggeration , and yelling Infront of me a 14 year old should not be shown please take serious action on mike go to any other shop but this.