The experience of the treatment of Japanese head spa, by Jayme at 345 Salon and Day Spa was…read moreincredible. The atmosphere was peaceful and welcoming. My scalp felt clean, refreshed, and incredibly healthy. The head massage was pure bliss, helping to melt away tension. The experience was designed for relaxation, including warm water treatments, soothing scalp scrubs, and multiple massage techniques. It's a luxurious escape. Hair feels amazing--soft, shiny, and easier to manage. Trying a Japanese head spa is highly recommended if you're looking for a unique way to de-stress and rejuvenate your scalp and hair. It's an investment in self-care that you won't regret!

I've been seeing Denise for my hair care for over 30 years, so yes, I highly recommend her and her…read moreteam at Salon 345. On the few occasions where Denise wasn't available, Melissa and others on the staff did a great job. Until 10 years or so ago, I had never had a pedicure, but once I tried it there I was hooked; Olivia is doing them now and she is very good!

For my birthday this year I wanted to do some self care and I've heard that massages are one of the…read moremany great easy to do just that. I really didn't want to go to a chain massage center so I spent some time on Yelp to research reviews for different massage locations. I thoroughly read reviews for 3 different sites and Blue Stone's seemed to be the best and most consistent. I went to her direct website, which is user friendly and signed up for a new customer 1 hour, Swedish massage. Any new customer can get a discount on their first service, which was a bonus. There is also free parking. I am so glad I found Debbie! She was so welcoming, knowledgeable and great at her job. The massage was much needed and felt amazing. I'll def be returning for another massage soon.

Have tried several times to contact through email, messaging and also calling the phone. Just had…read morea couple questions and they won't even return a call or a text. Maybe they are good at what they do, I have no idea. However I do know it's rude not to respond back (especially when you're a business owner) to a potential client. Nobody wants to be treated like that. I was always nice and not weird or anything else like that when trying to contact. I only leave one star if I have actually had very bad service or treatment and in this case they just won't get back to me at all, so I will at least leave two stars. Maybe the massage is good...not sure? But the customer service end of the business sucks!

Very last minute appointment making and the receptionist was able to take us both in which I…read moreappreciate her a lot, thank you so much. Lori was doing my Marine Essential Facial and she was phenomenal. She was very lovely to talk to as well very gentle with her hands when she was touching my face. This was my first facial and she made it very memorable. Thanks Lori for doing both my boyfriend and I's facial. Will definitely come here again. Everything was relaxing, right atmosphere, and very clean. I feel like the ratings on yelp doesn't do justice to this establishment.

This was one of the best experiences it was relaxing and the staff was amazing the lady that did my…read morefacial was named Frankie and she was very nice and she did an amazing job. Afterward she told me what I needed for my skin and I left very happy because it was so relaxing.

I waited until the last minute to decide to get my hair done for an upcoming wedding. I tried…read moredoing it myself and I wasn't getting the results I wanted. ( it was extremely hot and humid that day ) . I've driven by Root One Hair Salon and Spa and thought it couldn't hurt to stop in and ask if there was anything they could do for me . ( I didn't have an appointment ) I walked in and was greeted with a big Hello , can we help you ? They did exactly that !!! Kim and Faith were eating their lunch. Kim had a short break right after her lunch and low and behold, she transformed my frizzy , crazy hair into a stylish and long holding look . I can't thank Kim enough ! I went back again ( with an appointment lol ) and Kim cut my hair . It looks wonderful!!! thank you Kim , Faith and all the wonderful employees at Root One Hair Salon and Spa . I'd give you 10 stars if I could !! Thank - you

***UPDATE*** I filed a complaint through the BBB. The owner of the salon called me an outright liar…read moreand said that I was trying to scam her out of money, when all I wanted was an apology. I also forgot to mention that while I was there they had a horrible ant infestation that they were trying to quietly cover up by spraying Raid everywhere. I've worked in customer service based industries and this "salon" is by far the worst example of a customer service based business I have ever seen. Also, IGNORE their 100% satisfaction guarantee as they will not honor it, not even with an apology. WORST HAIRCUT EVER! I am so upset that I decided to get my hair trimmed here rather than driving the 3 hours to my old stylist. I went in asking just for a trim - I grow my hair out for the soul purpose of donating it to 'Locks of Love'. The stylist did not listen to anything I asked. My hair is uneven, the left side is 2 inches longer than the right and if I brush my hair out the ends are all uneven. I specifically said I did not want layers added to my hair and she again did not listen. The top portion of my hair is literally 5 inches shorter than the bottom portion of my hair. I work as a model/actor in addition to being a Marketing Exec - I had to cancel an audition I had scheduled this week because of this horrible haircut. The best advice I have for people interested in this salon is don't go!! In addition the entire experience cost me $75 - which is roughly $35 more than I ever spent of my old stylist.

Got my nails done for prom and they look great! But for gel pink toes and my fingers it was $150 so…read morevery pricy but worth it!

I have been seeing the same nail technician for years. Sadly, she has been away for months. I have…read morenever had a bad gel manicure experience before, but this was awful. Danny didn't clean up around my nails and cut two of my fingers. Want my money back.

Went to get my eyebrows done and what I thought was great turned out to be a nightmare one eye brow…read morerecovered and the other was no longer there I was upset and called and complain and they said oh really no one called me back or asked if they could refill it I feel I was robed I spent $ 400 on nothing I would not suggest this place to anyone they should close bad customer service

This review is long overdue. I made an appointment for micro-pigmentation before New Year's Day. It…read morewas a last minute decision and I don't regret it. I had done microblading a few years ago at another place and it was okay but micro-pigmentation was sooooo much better. For me it was painless and the pigment adhered so much better. What made my experience all around worth it was when I walked in I was greeted by Vanessa who actually performed my service. What a breath of fresh air. You never know when you visit a new place how you will be received especially being African-American. Vanessa had the 3 p's as she was professional, personable and patient. She took such great pride in her work making sure the brows would match my features. I can't thank Vanessa enough and the whole Blink Salon family. Thank you so much

I am a long time customer of 10 years at Sky Skin Center and dedicated client. Hathai is simply…read moreamazing and the customer service staff excellent! The fees for services deliver high quality & value for your money. As a Botox client I pay far less than many of my friends for the same service all of whom I refer to Sky Spa. Highly recommended!

The staff is wonderful very knowledgeable about skin care. I have been coming for a few years. I…read morehave been working with Andie who is excellent and very professional. Everyone at Sky Skin is wonderful I highly recommend this establishment for my skin care. Also the products for my face that I purchased at Sky Skin are excellent!! I highly recommend Sky skin.

I started going there soon after they opened. My two daughters go there also. The work they do is…read morebeautiful. The atmosphere is professional and always clean! Very considerate and always accommodating. I wouldn't go anywhere else!

I've been going to Indulgence for about 2 years now! My nails always come out great and hold up…read morewell! I also enjoy getting the bday gift during my birthday month. Highly recommend!

Never got my massage review survey which is very odd- I always do. Overpriced. Front desk lady told…read moreme not to even tip! Justyne M is rude, judgmental and has awful bedside manner. I asked for a full body massage and she did my back full but then when I flipped over on my back she stopped at my waist and said "Next time get a 90 min massage." Awful. I felt so dismissed and frustrated. She started massage late too. She did not even do full body!!!!! I deserve a refund but will not happen. She talked to me the whole massage- I could not even relax. I did not feel comfortable with her. Telling family/friends not to return! Awful service. Front desk unprofessional as well. Send survey.

Impulsively purchased a six-month membership back in November and after a couple of lackluster…read moremassages, decided to try a facial. I showed up on-time for my appointment (which I booked in-person after one of the aforementioned massages) and they had no record of the appointment. After that, I decided to just run out the clock on my membership (which expires on 5/26) and not waste my time going back. Fast-forward to today, when I noticed a huge charge on my bank account from Massage Envy dated 4/26. Not only was it far above the authorized monthly amount, but this place has been closed for two months. Since they're not open, I disputed the charge directly with my bank. In the interest of due diligence, I also decided to provide notice, in writing, of my account cancellation, which the contract requires. I've tried the email provided on my contract (cross-checked with the website -- same one given on there) and the email bounced back every one of the three times I tried to send the notice. I also called the location, but the voicemail is full. If you're going to continue to charge members during a pandemic when you can't provide services, the least you can do is have someone check the voicemail and answer the phone. The business can consider this my cancellation, since you make it impossible to contact you through the email address and phone number provided in your contracts and online. Any additional charges to my account will be immediately disputed with my bank.