bad service, The lady who works there touches the clothes without asking permission; it's dirty…read morefor other people to touch clothes that have already been washed

My first time using this laundromat and I am not disappointed. It's roomy, airy, tons of machines,…read moreit's old school coin ones which I like, machines are new though, which is a huge plus. Tons of dryers, .25ć per 8 minutes not bad. 3 big screen tv, free wi-fi, massage chair, vending machine and ATM, machine. Open 24/7, have wash and fold service. Lady attendant is very nice and helpful. For sure will be using them again

A business has to be top-notch for me to write a review, and Rinse and Roll meets that 10 fold (no…read morepun intended). I have used the Laundry itself to wash my clothes, also drop off wash and fold and home pick-up for my laundry and I can not believe how great this service is. Inexpensive "VERY FAST" pickup and delivery, my clothes are perfect every time. You can tell once you start using R&R that they take great pride in all they do, I absolutely give them my highest recommendation; my clothes have never been cleaner.

My husband and I had been going here for almost 2 years. It was never clean. Weird people would…read morecome in and out. A couple times other people tried to take my clothes out of the dryers not knowing I was right there. Plus, forget it if you need to use the bathroom because it isn't open the public. The sink they have also doesn't really work so if you get any soap on your hands there is no place to wash them. However, the place was close to home so we put up with it. They have TVs but it is usually never on anything good but there were places to sit down (although not very many). One time they actually had sports on and we were watching the game and the manager came in and turned it to another station. We were the only ones in there at the time doing laundry and were clearly watching so it is obvious that the TVs are not there for customers but for the manager's entertainment (I believe this was after the new owners took over.) The first new owner was very nice and said they would be getting new machines and improving the place, which was great considering the old ones didn't do a good job at washing or drying and the place was always dirty. That day the place was actually clean. After the new machines were installed we met another person that said they were the owner. This was a very bad experience. Even though they had new machines they didn't wash clothes well. They took out all but one bench to sit, so you basically have to stand the entire time you are there. I told my husband that we were never going back after that. So happy that the new owner made us not to want to go back because we found a new place. Didn't expect much after this place. To say we were in awe of the new place is an understatement. Very clean. A bathroom for the public. A sink that actually works (just tested it but didn't use). Great machines that do exceptional well at cleaning and drying clothes. They have machines that easily wash comforters to perfection. A special machine for cleaning sneakers. Lots of chairs. Great folding tables. Now we actually look forward to doing our laundry.

Spacious laundromat and great deals on wash, plus friendly staff. Parking is an issue but otherwise…read moregreat place

Welp! This is gonna sting. Our apartment laundry room is being remodeled so I came to this…read morelaundromat for the first time. Not a fan of laundromats...or else I thought! After mistaking the dryers for the washers and some confusion on how much I'll be paying, I was met with the most wonderful, helpful and sincerely kind woman, Pam. She turned all my anxiety and confusion into a very helpful tutorial on how the place works and even was beautifully kind enough to cover all my laundry expenses since it was my first time. The place is clean and the music is killer. I brought headphones just in case but forgot about them. Lets just say I was born in the 90's but my heart is in the 70's. I'm completing all my laundry faster and cheaper than at home. Pam's a keeper. She made me feel comfortable and cool at a laundromat for Pete's sake. I'm highly considering bringing my laundry here for the spacious machines, fast times and Pam. Thank you so much!!!

Super clean. Always someone there to help if any problems. Price is good. been there past 4 weeks…read moreand I'll keep going. I love that it's clean and help is always available

One of the nicer laundromat's in this area that I would recommend. You'll find vending machines…read moreinside stocked with wash/dry products if you forgot your own and machines with refreshment and snacks to keep you occupied if you're inside waiting. There is almost always an attendant on site which is probably why the place is well maintained and clean. My only gripe about the place is the lack of parking. I usually do find one a short distance away. It doesn't warrant a loss of stars for the place because a little walking isn't a deal breaker.

Went on a Sunday mid-day and it was not too busy at all. Plenty of machines to use, both big and…read moreregular size. I had to wash a large area rug of mine and I will definitely be coming back to this laundromat when it is time to wash again!

I am giving a 5 star rating mainly because of the new owner Nick. I had an issue with my laundry…read morewash and fold service where some of my clothes got lost. I had pretty much decided to stop using their services but Nick came around and made things right. He went above and beyond in expressing his concern and care for his customers and thats ultimately why I stayed with Laundry Time Tarzana. I appreciated his empathetic and clear communication throughout it, despite it being a challenging situation. He truly cares for his customers and thats what matters most!

Very clean and affordable. I prefer doing my laundry here the. In my apartment building.read more

Second laundromat we've had to relocate to, and I'm super glad we drove further to come here. The…read moreowner, Karen, is a sweet lady who helped us with their new machines to make the loads more time efficient, and chatted with us for a while. She's friendly with everyone, making sure their stay is pleasant, and even helped distract the children so the parents could do their work. They might look small, but they definitely have plenty of machines to go around. They have 2 large commercial washers, one is $7.50, the other $4.75. They have new, smaller commercial washers also for $2, and a larger option for $3. The driers are $.25 per...9 minutes? They're heavy duty though, and she helped us by having us do multiple driers with clothes spread out and 4 driers dried about 6 loads, barely costing $2, if that! Overall, VERY impressed by the hospitality and cleanliness of the place....it's a million steps up from the laundry in my apartment complex, and most places around. I even saved more money here, and cut my laundry time from like 8 hours to 1...no, I'm not joking. Edit: I forgot to mention that the owner is trying to get something to help with the broken a/c, it wasn't too terrible hot but she offered the patrons in the store a cold bottle of water. Once again, super hospitable and lovely!!

Very clean facility and wonderful staff been going here for years wouldn't do my laundry anywhere…read moreelse

Well I have not been here in a while but the ambience is dull. They could use a splash of two of…read morecolor to brighten up the place. They do have variety of size washers but not a lot of table area for folding. Dryers you get 5 min to a quarter so be ready to spend money on drying. I will continue to take customer clothes to laundromat by my house where there is free dry.

Love this place! The machines are newer and they've got a variety of sizes to choose from…read more Richard and Hugh were there and were super accommodating (as I came in an hour prior to closing and they remained open for me and a few others!) and they took plenty of eco-friendly suggestions from me to boot! I live in Van Nuys and came upon this location while I was looking for somewhere to kill time in between loads. This location is conveniently close to the 99Cent store, Goodwill and several other thrift stores. Not to mention the restaurants down the street! 10 out of 10 would definitely recommend! 10 out of 10 will be coming back from here on out!

I hate seeing bad reviews of this place, especially because the man that works here is SO kind and…read morehis dog is adorable. There are a few machines that are down but there are plenty others to use that are clean and efficient! The dryers do get very very hot so keep an eye on your load when drying. I came expecting a fully credit card operating machine but you have to purchase a loadable "money card" for $3 cash before being able to use your credit cards for them. Just a warning to bring cash first! Thanks for great service, I will be back!

Tony was very helpful. It was my first time there and did not have coins for machine. So I asked…read morehim how do I use the machine seeing that it takes cards but not credit cards. I mentioned I need to leave to go get coins to put on the laundry free card offered there, and he said not to worry about it he will give me a card with the amount needed to do my wash and dry. He gave me a laundry card with $10 as requested. Very kind and customer friendly service here.

This is by far the best laundromat I've been to since moving to the valley. The employees are…read morealways so nice & helpful, they're always working hard to keep the laundromat clean and functioning. There are plenty of machines, washers of various types and prices & plenty of dryers. If a machine is not working properly- it is always clearly marked & usually fixed very quickly compared to other places. They also have a lot of laundry carts which is super helpful. We've never had a bad experience here and normally go once a week. We even live next to another laundromat (that's awful, but that's another story ha) but we go out of our way to come to this one.

I came in just to get quarters for the machines, and the man working there (who I believe is the…read moremanager or owner) was immediately unhelpful and rude. Before I even had a chance to go to my car and grab my laundry, he approached me questioning whether I was going to wash there. I explained I just wanted to get change first so I wouldn't have to carry everything in unnecessarily, but instead of assisting, he made the situation uncomfortable. Shortly after, the quarter machine was turned off, and he acted as if he had no control over it, which didn't seem honest. The interaction felt targeted and unnecessary. I didn't feel welcomed as a customer at all. I'll be taking my business elsewhere.

Good condition machines. The homeless guys in there were a bit intimidating and i feel bad for the…read moreworker who is in there by themselves.