I needed a new water softener. Will came out and noticed that he could not turn off the water to my…read morehouse. The valves were old and needed to be replaced. He worked with the city to organize turning off my water, he installed new valves and then completed the installation of my new water softener. Very professional work, prompt and would highly recommend.

Our water softener sprung a leak. He was on time, extremely helpful and very reasonably priced…read more Fixed it right away. I would call them again in a minute if need be.

Extremely poor customer service. Kenny is here for the third time to fix my water purification…read moresystem that I have had for 14 years. He was here in March 2025 and July, 2025 for the same issue. The system works for several months then stops working. I requested a different tech for this visit but that did not happen. If I have the same issue after this visit, I will request that the unit be removed. Star rating is 0.

Wow, I can't believe how many bad reviews Culligan has! They are deserved and my experience is very…read moresimilar to most. I used them for years for a softener until their service just became so bad. New employees every time and untrained. Not even able to change a filter and then they broke my pipes leaving them leaking and just left my house. After I fixed their mistake I canceled my service by phone and email. I cleaned their equipment and they picked it up days later. Now they're billing me, even charging me late fees, when I don't even have any equipment of theirs anymore. There accounting is just as bad as their service and I have recently talked with an attorney about my next steps for their fraudulent invioces. This is a very badly run company! Beware.......

Haferman does a great job keeping our water clear and smelling great. We have high iron, and our…read moreKinnetico system works great.

Have had this company for over 16 years, system worked well, Mike service guy was always amazing…read more Contacted them recently requesting a service call because I had some rust in my water, I was told they couldn't come out for at least 2 weeks , so I contacted another Kinetico dealer, and they were able to come the very next morning, and were very nice, pleasant, and understanding. I contacted Haferman and asked about possibly purchasing a new system, and had a few questions regarding replacement parts for my current system. I can not believe how rude and unprofessional the people I talked to were. And for this exact reason, I will not purchase their systems again. Its frustrating when being with a company for that long, only to be talked to the way I was. Sad....

Great filters, I recommend G and B Environmental to all my clients for air quality and freshness. "…read moreSmall grocery store on Xerxes avenue : Could smell the difference in a couple of days"

Showed up on time, even though it was snowing. Got right to…read morework and explained all steps they were taking. Josh was very pleasant and professional. Living with German Shepard's for 28 years so it needed it. Have noticed better air flow. I would use them again and recommend their services.

Brandon was prompt, knowledgeable and respectful. Thank you, Brandon, for a job well done!…read more Mary and Dan McElroy Burnsville

if I could give this company a negative review, I would. They worked on proceeded to get one of…read moretheir snakes caught in our drain and proceeded to then force very forcefully tried to pull it back out ripped the pipe under the floor in our basement in half which cost us $8000 to fix and they did not cover a dime of THEIR mistake.

Thank you so much for the great service! I moved into a new home and the water was awful! Jolene…read morewas able to get me scheduled in next day and Paul got my carbon filter and softener completed around two hours. I paid a little extra to have the system tucked back in my tiny utility closet which was very worth it! Great service and will be a life long customer! Thanks Paul & Jolene

I needed a new softner and called Jolene (I think her name?) at Dakota and she was amazing! So…read morefriendly and informative ! Loved her. Great prices, too. I cannot say that about the technician, tho. He was very unpleasant and complained about everything and had a very bad attitude, to my suprise. I had many questions but he rushed thru - brief bad answers and I could tell he just wanted to get out of there, onto his nex job, I assume. I was very displeased & would ask for a different tech if I needed someone to come out in the future, I'm sad to say. Thanks so much~

Great water delivery service. And very affordable. And the Crystal Canyon water has No Sodium in it…read morelike other company's do. They bring it into your house and take the old bottles away. It cost me 25.00 every month for 5- 5 gallon bottles.

They miss my delivery date every month. They are either late (deliver the water after my scheduled…read moredelivery date), or don't deliver it at all and I have to contact them. Every time I place an order (for extra water/additional delivery) it RARELY shows up. Maybe once out of every 5 times. Also, their website sucks. I should really cancel service, but they are pretty cheap, so you definitely get what you pay for...

Have a water softener that was not working, still under warranty. Had Aquarius come out and it…read moreneeded parts, a new head and the resin in the holding tanks was bad. Parts were free but labor was $1732. Well, it is now going on 3 weeks since they were out here, and the softner stopped working! Can not even manually regenerate it! I called to get someone out here and they can't come out for 3 weeks! I am getting no where with them to get out here sooner. Our water is well water and is very bad water. It stinks, tastes like well water, and stains everything. Besides that, they were out here just 3 weeks ago to "fix" the softner. If it wasnt still under warranty, I certainly would not be using them. And even under this warranty, I have to pay labor costs.

I have had issues with this company every time I work with them. I have a service contract, set up…read morean appointment and tech does not come in the promised time frame. DO NOT USE THIS COMPANY!!!!!! Everything is a fight I would rate a 0 if possible Also just found out from dispatch that customer service lied to me about checking where my tech is. Dispatch stated they did not ever talk to her. Technicians are all good... it is Customer Service that is an issue. If tech cannot make the timeframe promised then someone should contact customer and let them know instead of customer having to call in and be told misinformation

A week ago we were having issues with our furnace shutting off. It turned out to be a serious…read moresafety hazard that was leaking carbon monoxide into our house. The team at Metro Heating and Cooling was able to bring someone over to diagnose the issue, then bring a team over and complete the install of a new furnace within one day, working until after 7 pm because they said they were not going to leave us without heat for a night. We are extremely grateful to their team and will definitely be going back to them for any future work we need!

Richard replaced our water heater. He arrived on time and kept me informed throughout the process…read more New water heater looks great. Everything was cleaned at the end. The scheduling of the service was really easy and prompt.