I have known the owner for some time now. I am simply posting my own experience,and not my previous…read moreexperience with them in the early 2000's. I had my Toyota there to be repaired because of a covered accident. I had faith that he would do a good job,but man is he ever slow now on returning the vehicle. He promised 1 date,and couldn't keep the promise. I wound up paying for a rental for an extra week,and the job was not satisfactory to me! My truck was done,but the end result left a lot to be desired. I gave him another opportunity in May this year (Accident was in Oct. 21) and all I received were excuses on the quality of his final effort. There were no excuses,or mountain's he couldn't climb to do the job until after the check's were signed and the cash in his pocket! Suddenly,there were all kinds of excuses! I will never take another vehicle there again. I am picky about my vehicle's and take excellent care of them. I must now find another body shop with a reputation for quality to redo the paint work! "Anyone Like Orange's?" Do yourself a favor...............................................I don't like doing this kind of review,but the truth is the truth from my standpoint as a customer whose money is/was good!

I had some minor damage to my car and my dealership quoted me an outrageous amount. I waited and…read morewent to liberty... they were quick, quoted me a much better price and did an excellent job! I won't go anywhere else!

This was my first time using Ideal Collision. I will use them again. Great service. While I had…read morequite a bit of damage to the driver's side of the car. They did an excellent job repairing​ the damage and painting my car. You cannot tell anything ever happened to it. They kept in touch with me during the time the car was there (about a week and a half) and treated me well.

Cody and his team did amazing service . Alway keeping contact and my car was returned in immaculate…read morecondition . Highly recommend !

The owner Jay and his crew did an outstanding job repairing my Lexus. He gave me a very detailed…read moreestimate that was easy to understand. He provided me with a loaner vehicle and had it running and warmed up for me when I arrived. The work was done when he said it would be. I highly recommend this company to anyone in need of collision work. A+++

Overall I believe this dealership was above average. I traveled from out of state, to pick up a…read moretruck here. The price for the truck was very reasonable. The paperwork etc. was quick and efficient. I was able to get in and out with about 90 minutes. The dealership seemed very clean, and the staff friendly. Cons: I asked the salesman if there were any cosmetic issues or larger issues BEFORE I traveled 3 states to pick up the truck. The salesman stated that there were not. When I arrived there I learned that there was a semi large dent on the tailgate. The dealership did credit me about $500. However, I would have paid $500 extra for perfection. The vehicle has lug nut locks, I never received a key for them. I did call the salesman and he said he would look into it. I still have yet to receive the key for the lug nut removal.

Pretty stingy place to look for a vehicle,…read more I inquired on carfax.com about a 2025 Jeep Gladiator Mojave, later that day I was called by unfortunately later to find out an absolutely awful salesman by the name of Steve Myers. (I feel awful for anyone who has to work with this egotistical sore loser) I asked over the phone if the vehicles price is negotiable and if I could toss in an offer, he stated how the dealership is a volume dealer and their prices are put "aggressively" which didn't ultimately answer the question but I didn't think much of it and tossed in an offer. Few hours later I was told that the vehicles price is firm, to which I responded by saying "Okay, let me know if anything changes", he tried to justify the price by sending me a data analysis report of similar spec to spec vehicles within a 300 mile radius of the dealership, his vehicle was ranked 3rd for best price in the market, I asked him "where's the location of the first two" to which he claims that locations are not given. After doing not even 10 minutes of digging, I found both. 2 days later, he messages me saying "I saw it." In my response to me seeing the vehicle he failed to provide me information on. Cool I guess? 4 days later, he sends me the listing again and he drops the vehicles price by about $200-300-ish. I told him to delete all my information as I'll be looking for other options in the market since I wasn't too fond of his tone from the start, he states my offer "was not exceptionally fair" to which I show him a better vehicle in the market with a lower price than his AND lower miles than his. His response? "Go buy it." What a ways to go for a salesman Anyways, spend your hard earned money elsewhere if you're looking for a vehicle, this place does NOT deserve your business.

I have had my vehicle repaired at this body shop multiple times…read more Staff is always honest and straightforward in what they can do. The dealership I purchased my vehicle from quoted me $400+ to fix a few things on my vehicle (and also tried to gaslight me into believing there was a crack in my bumper and the whole thing should need replaced. Though I was standing there and the maintenance man was pointing at nothing on my bumper). I brought my vehicle here and had all of the repairs done for less than $200 and my bumper was checked for damage, they found none. Service was much faster than expected and staff were very professional.

Seniors - stay away from this car repair shop. If their mechanic makes a mistake and screws up your…read morecar they charge you full force for their mistake. Record Everything the service manager tells you. He only documents what he Wants to pay for and charges you for His mechanics error. Ann

I am very happy with Alex's work. He arrived on-time and completed the work promptly and for the…read moreestimated price. Will I use him again? Absolutely, yes.

Alex was professional and fixed the dent to perfection. I'm OCD and you cannot tell the dent ever…read moreexisted. What a relief since it was on my new '21 RAM. Inexpensive cost, but quality work. I'd refer him to anyone. Don't hesitate.

I live in North Carolina, and I had to find a place quickly on my way back home…read more My mechanic down here gave me a list of places that this place wasn't a part of because of some sort of "network" my mechanic is part of. I decided to go with this place anyway and I am so glad I did. Not only was he able to fix my issue on such a short notice, but Steve personally handled this. For the price: he was less than what AI was telling me other places charge within the area. I never felt like I didn't know the status of my vehicle, I never felt like I was in the dark, and I never felt like I wasn't "family". I have already recommended this place to my family up here, and a lot of friends in the area. Hands-down, Steve's is the best mechanic I've ever had the blessing to run into. Seriously, why would you go anywhere else if you're within the Toledo area? 100 out of 10.

Excellent service. Fixed a four-year issue that the dealership insisted they couldn't. Very…read morepersonable. It's a busy shop, which I assume is because of word-of-mouth referrals. Fair pricing.

I was driving from Chicago to Pittsburgh when my brakes started going soft in my Sprinter work van…read more From Leon who answered the phone and said yes they work on Sprinters (tough to find places sometime) and Jonathan the manager/tech who fixed the rusty leaking line to Mike behind the counter, this entire experience was nothing short of top notch and professional. They got me right in for an immediate emergency repair (driving on a tight schedule) and did a quality professional repair at a fair price. Courteous professional prompt service! Thanks guys!!

I was told a window switch was 300.00 to replace, i googled the part found it on amazon for 22.00…read morefree shipping, after looking the job up on Youtube, i replaced it myself in under 2min, its unacceptable business for me