The customer service that was given by a True Asset to the store Northgate Produce Manager Jeffrey A. Perez. One thing I would like to apologize to him for doing this review so late. I just got so busy doing so many things but again he went above and beyond in helping me get what I needed done to try and make a long story short, I went in there to buy all the vegetables and fruits. Things that I needed for the week. I was making ceviche for the first time my family, and I have arthritis in both of my hands, and I asked him if they could help me out by having the limes squeezed for me, I also offered to pay for them to do it for me. He was so kind and helpful. He says no not needed and he asked his manager on that day who was running the store I apologize. I did not get her name, but she gave the ok for them to do that. Also I would like to thank the workers who took care of it. A young lady I know they usually do not do this, but you really helped me out so much I appreciate it. I really did not know how many limes ‍ it takes to make the juice for the Ceviche. It was 10 lbs. It really goes to show how much this Northgate really goes above and beyond to help the people of this city in that just by asking that they are willing to help if they can and go out of their way to do it. So Northgate thank you so much for your awesome team of people you have working for you. You have incorporated good work ethics in the people you have working for you. It shows how much you have showed them about team work and how they enjoy working for Northgate because every time I've gone there they're always very nice, happy and helpful. And I will always recommend this Store Northgate for coming to get the produce, groceries The cakes, desserts and the food in this place is so good. The managers are always happy and they keep their store very clean and the people are always so friendly and helpful. Thank you again. read more

Worker charged me and I paid with Apple Pay and she clicked something and said I didn't pay when my Apple Pay shows I did. Manager with glasses was really rude and didn't wanna help me the cashier name was Paola she doesn't know what she is doing at all. Mari was the one that help me after she did give me my stuff but made me try to feel bad saying I called them bad names when I never did. I would not come back to this store they have no idea what they are doing. Hope they don't make their sales they're supposed to make by the end of year and shut down. read more

Northgate Gonzalez Market - Cashier Paola charged me but then canceled my order and said I didn't pay ! - Mexican Near Me - Riverside, California

Ive been coming to this store since it opened and never had problems until 3/28, I visited the store and went to the tortilla section, which was completely out of stock. When I asked an employee in the produce section whose name was Juan Pablo for assistance, I was told, "no, the people in the tortilla section are already home asleep." While I understand items can run out, the response came across as dismissive and unhelpful. I would appreciate more courteous and oriented solution customer service in the future. I later called the store to speak with a manager regarding the experience. When I asked if I could speak to a manager, the person who answered Jose, repeatedly responded with "how can I help you" instead of confirming their role, this made the interaction feel unprofessional and frustrating. I understand that items can run out, but customer service should remain respectful, clear, and helpful. I hope this feedback is taken into consideration to improve the overall customer experience. PROPS AT THE MEAT/FISH DEPARTMENT! They're always on point with customer service! read more

Stopped in for quick lunch on Monday to pick up my usual of chile rellenos for me and tamales for my wife. Everything was hot, fresh and smelling wonderful. I self served my rellenos (which was extremely large and heavy) I usually get two but decided one would suffice. My wife asked for two chicken tamales. She said they were great. My fewer than five star rating is because the relleno was disappointing and overpriced. Thin, thin green chile with even less cheese, covered in a thick pancake batter that absorbed sauce and weighed almost 2 lbs. You pay by weight. $18.50. But then I walk to the refrigerated section and get two quarts of the Highlife for $5. Almost made up for the overpriced relleno. I love the brightly colored and overall cleanliness and vibe of the store. I will be back but this lunch was disappointing. read more

Northgate Gonzalez Market - Chile rellenos, beans and rice from the buffet. - Mexican Near Me - Riverside, California

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Overall, the food is great except for the chicharrones they are overcooked and hard (you can loose your teeth trying to eat them).

My favorite Latino grocery store. Service is always great here. They have lots of ready to eat food items. My favorites being their tacos, ceviches, mojarra and agua frescas. The quality of their produce is always fresh. It is a little more expensive than the other Latino grocery stores but i rather pay extra for better quality. The store itself is pretty big offering a wide selection of items and they also have indoor seating on the second floor if you wish to dine in. If you go on a busy day the meat section does tend to be pretty packed and can lead to longer wait times so keep that in mind. But overall i enjoy the vibes of this store the best. It always very lively with them playing music, offering free samples, or specials. read more

Northgate Gonzalez Market - Tacos - Mexican Near Me - Riverside, California

i love coming here for the sushi! when the chef is there you can get it freshly made and with the ingredients you like. it is always fresh and the sushi rice is soft (if you come here early, while the sushi chef is here). they have a rotating variety and have different daily specials. their veggies are always fresh too. i can't speak much about their raw fish since i only get imitation and baked salmon but they always seem fresh. their newest addition is hot cheeto dusted sushi. the people at the sushi bar are always nice and helpful (a nice older man and a kind younger woman). they always ask if i need anything else or if i want something that isn't out in the displays. such nice people! and if you buy from the prepared food you get to check out from the cash register near the entrance/exit which is very helpful as it can get busyyyyyyy. the rest of the market is good overall. the produce is sometimes lacking but that is closer to the end of the week so maybe it is a supply issue. the fresh, warm bread is super delicious. read more

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Wow!!!! Since this is my first time in this store....I have no previous experiences to say if the condition has deteriorated or not, as stated by other Yelpers comments. I was impressed by the sheer amount of goods and selection that they have. Prices were competitively priced and reasonable in comparison to other similar stores in both Southern and Northern California. We stopped to look around and didn't purchase anything except for some warm bolillo bread and it was good. Everything looked good and fresh. I know that my family that lives in the area, makes it a point to their shopping here and I can see why. Plenty of parking. Employees were friendly. Vibrant colors. Good ambiance. read more

Every time we come here the staff is always working so hard! I love stopping at the fresh guacamole station and getting a tub of that! I love looking at all the hot food they provide because they have so many options! They have fresh rice and beans, soup of the day and all different tamales! They have a taco combo on Tuesdays three tacos with rice and beans! They have fresh ceviche and all different types of salsas. They have a meat section and it is so organized where you take a number and wait to be called to be serviced. They also have a agua frescas section! The watermelon one tastes so fresh! They have a good bakery section and a huge alcoholic beverage section! The cashiers are nice and the lines go by quick! They also have someone to help you bag your items! They have a second floor that has seating. I really love coming here! read more

This location is ok. Same Beans are priced differently from different sources like hot bar - to go already packed, and counter service. This location is small compared to other locations. read more

I come to this store every week because of the service and quality, however this week when I was grabbing my usual at the deli, I noticed a fly trapped in the cheese. I told the deli guy who was helping me and he didn't care to act immediately. It was his co worker who got the fly out several minutes later, and she only took out the 2 pieces where the fly was around . I understand it's a lot of cheese to throw away but we don't know how long it's been there for or if that was the only area it touched. At the same time, I also noticed a smaller fly in the sour cream. Starting to distrust their quality. read more

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GrupoBella was an AMAZING PERFORMANCE ON Thursday night. I came in for tortillas and their voices captured me for 2 hours. I cried while zi ate clavacitas, fresh tortillas and ceviche, tasting the flavors that brought back memories of my Abuela's and aunties. It is so clean and felt like an upscale version of a real Mercado in Mexico, but on a WholeFoods/Gelson's level. It is like a magical version of authentic Mexico. read more

Love stopping here every-time I visit my parents. Love coming for their hot foods like tamales and champurrado! I wish we had a grocery store like this back home :(. Northgate never disappoints....anything you can think of Mexican wise you will find here. read more

Absolutely love this store. We bought some meat l, tortillas, cheese and other essential. They had everything I could need. The store was clean and smelled delicious. Wide variety of item. The staff were so kind and helpful. So happy o stumbled across this store. read more

Wow, where am I ? Umm you could easily spend 45 minutes here.Of course this is a functioning grocery store, but I was there for lunch. There were trays upon trays of fresh eats.Some areas are self serve and some are employee assisted. I saw a sushi station , sandwiches , combo plates, different versions of ceviche , mole chicken just to name a few.I chose a chicken and a pineapple tamale, tortilla chips,and their fresh guacamole.I like that they provide sealed bags for the tamales so they stay warm .The masa on the chicken tamale was thick, but the chicken was seasoned well.I did leave a little of the masa behind. The pineapple tamale was decadent and moist. It was full of pineapple. It reminded me of pineapple upside down cake.The perfect dessert finish . There was a person stationed at this little kiosk with a tray full of fresh guacamole. I asked her to put some of the non spicy version in the smallest container.I paired it with a small bag of their tortilla chips for around $2 and I was on my way. Apparently there's seating upstairs. I didn't see it though . I just took my food to go. read more

Such great quality of produce that it's so disappointing to have tried their food and was extremely disappointed, carnitas were old hard and cold, tortillas that came with the meal were cold as well, only good thing was the salsa and water. read more

Gorgeous interior but they always seem to have expired products. My mom once got me Oreos from here and I spit them out immediately due to a bizarre taste. I check the expiration date and it's 2 months past. Granted it's my mom's fault for not checking but still! Terrible product management. And recently my aunt was sold these ROTTING chicken gizzards for 3 dollars less than the usual amount she pays. This implies the butchers knew the meat was borderline bad and wanted to get it out of the store ASAP. The gizzards were for my diabetic uncle who is immunocompromised. God knows what could've happened to him had he eaten that. Fortunately, the next day, one of the managers was kind enough to give my aunt her money back and was extremely courteous. So there's that. UPDATE: originally gave this place 2 stars due to its physical beauty but my dad bought tortillas whose Best By date read December 27th, 2025. Sure theyre still edible but not everyone has a good digestive and/or immune system. Fucking ridiculous. read more

Love coming here for the ready made food. This store is well maintained and I enjoy the set up. When you walk in there is plenty of nice floral options, candles and little artisanal type of decorations. Hot tables and deli area are practically at the front. They have good special and lots of options to chose from. We enjoy coming here and picking up ready made food to share with the family. Parking can be a little sketchy, be alert always. read more

Northgate Gonzalez Market - Food is okay for the price. - Mexican Near Me - Riverside, California

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We, in the neighboring city of Corona, have a large number of grocery stores that cater to our large Latino community. So when I heard that the Northgate Gonzales chain was planning on opening yet another store in Corona's downtown (in the near future) as part of the city's revitalization, I wondered exactly what that meant to me. Recently both my daughter and my son had good things to say about shopping at the Riverside location. But I needed to find out for myself. So we went there several times in the past few months and it has grown on me. This is a substantially large store, very well organized, quite clean, and very friendly. The fresh produce section is quite impressive. It has the feel of some of the magnificent Asian markets you can find in parts of Southern California, bustling with activity, with a beautiful butchery and well-stocked shelves that cater to Spanish/Latino tastes. But it was the huge, hot food section that has won my heart most recently. I am a real tough critic when it comes to buying good carnitas by-the-pound, as it tends to be overcooked, dry, and too lean. But what I found here was perfect. While I struggled language-wise to express what I wanted to the lady at the counter, with a little help from strangers I came home with an amazing chunk that melted in my mouth. You will find many hot dishes, some are self serve, others require assistance. But what caught my eye were the Family Meal Deals that include all the mandatory meal extras (salsa, tortillas, beans, rice). For the two of us, our meal rang up at $19.99. That comes with a full pound of meat, plus sides. For an additional $16, we would have gotten another pound of carnitas, enough for 4-5 they say. While not particularly in love with the sides, it is OK, a really decent deal. My carnitas cravings can now be satiated without having to worry. I am ecstatic! All in all, I am looking forward to shopping in the new Corona store (maybe open sometime in late 2025?). Their standards really impress me, and apparently many others as well, as this one was very busy. read more

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Why did it take me 16 years of living here to find out about this place? Referred to by a coworker, stepped through the doors eyes widened, slow head turn, pulling phone out, the camera eats first. So it kinda feels like a mix of Whole Foods and Ensenada. Fresh squeezed juices, every tamale you could think of from sweet to savory, champurrado, soups, hot plates, fresh tortillas, sushi station, tacos, burritos, fish market, meat market, food samples like Costco, the bakery is on the opposite end of the store. It was so fun walking through and seeing everything they had to offer. The servers were so friendly and welcoming. Keeping the self serve stations clean and organized. Containers are at each station for hot prepared food with paper towels for those drips. Serve and pay at the only food register in that section. Line can fill up quickly. The prices are on the higher end for groceries, not as crowded in the shopping area. The big draw is the prepared food section. There's a seating area upstairs to enjoy your food. Bar stools and countertop line the window to view the store from up above or there's lower seating with larger table space. Restrooms are also located upstairs. The Chile relleno, sopes and champurrado were excellent. The tacos were missing some flavor needed seasoning and the chili & cheese tamales were ok just mostly masa but dessert tamales had good flavors. There's room for improvement. Some food items are a home run. Really great place to stop for some lunch on the go, family dinners or larger parties. First visit, success! read more

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I was there today 4/25 everything and everyone amazing the only thing that I didn't like was at the carnita counter I had to ask for service poor guy couldn't keep up and no one was helping him a couple ladies just kept yelling at him instead of getting help 5 star but if a manager sees they need help step in help out read more

No recomiendo. Este último año van pa bajo en calidad y arriba en precio. Las empliadas (mujeres) ni ponen atención a little que hacen ni lo que pide uno. Los tacos con tortilla fria, carne seca y fria.. los caldos con verdura cruda que ni cocieron con el pollo.. muy desatinada read more

My favorite Mexican market. Best tamales the pork are my favorite. But this AM there were none in the bin. Lots of parking out front. Good service and lots of great food. read more

Northgate Gonzalez Market - Mexican Near Me - Riverside, California

Dude this place has been my spot for a minute... lunch break during work, or weekends for a quick meal. Not anymore. I loved going upstairs to eat the food I just bought and now it's just like a homeless encampment up there. Went upstairs with my wife saw how dirty it was and like 6 dudes with a gang of bags all over the place and walked right back down. Went during work and there's homeless dudes bugging everyone for the bathroom code and it smelled terrible up there lost my appetite. Spot is burnt. read more

My go to spot for buying tamales de elote. Their bomb here worth the drive always great service at the deli when I'm in the mood for some fresh chicharrones or in a grilling mood their carne ranchera always hits the spot. read more

(Reposting cause the 4 photos I put of the flies don't show up only one does. I'm not sure why that is. I circled the flies I saw) I like coming here for the prepared food and to get meat, sour cream and cheese. It was busy today cause they had a cow and a horse outside for some kind of event. Lots of people waiting at the meat department. Went to go order some shrimp and there were FLIES all over the raw seafood. The workers ignored them and waved them away. But I saw MULTIPLE FLIES on the fish and shrimp. It was disgusting, I didn't buy anything after that. They were everywhere. read more

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Great place to shop! Been going to Northgate market since I lived in Anaheim, shopping the tiny first Northgate Market that is still there! Even in the big locations there's a family feel, everything is kept clean and stocked and the team is friendly. Fresh fruits and veggies, meat counter and everything else you'll find In The big boxes with a family feel. Stop by, you'll love it! Trust me you'll keep going, not just for the tacos and horchata! Now I'm hungry writing this one!!!!!! read more

Best chicken and carne asada in the area by far. This is where my family and I shop for parties.

This Mercado has everything a person would need to make a fresh Mexican meal. The varieties of meats, cheeses, fresh produce is incomparable to other stores. It is very clean and customer service go's above and beyond to be helpful. It's decorated beautifully. There is already cooked meals, fresh Agua frescos, freshly made ceviché, freshly made guacamole, Mexican candies and a bakery; to say the least. If you get the chance to stop in, do it; you won't be disappointed. read more

The premade food is delicious here but it's always busy. I don't recommend getting a custom cake from them especially tres leches flavor custom cake it is always dry if you want a moist tres leches don't get it here. read more

Everything we have bought here at the restaurant side tastes amazing! The ceviche, the rotisserie, the pozole. EVERYTHING. We also just tried the tres leche cake for my daughter's birthday, it was so good! Not too sweet and very light. My kids love coming here and trying different foods and buying the Mexican candies. read more

Northgate Gonzalez Market - Tres leches - Mexican Near Me - Riverside, California

Went to Northgate today November 17th, it was mid day the guy at the sushi bar was extremely nice. He asked if we had any questions if everything was good. Such a sweet guy and he makes some really good sushi! He made sure to say " have a great day thanks guys" thank you sir for being so nice! read more

I had a issue with one of my food items, Martha from customer service helped me. Her service was amazing. Thank you very much !

This is my preferred option for Hispanic groceries in the area! For example, they have a great selection of fresh foods: the ceviche is nicely prepared, the burritos are good, and there are a number of other options that I am excited to try in the future! They also have a variety of options that you might not otherwise be able to find, often with reasonable prices. I also like the atmosphere for the shopping experience. read more

First time here and the experience was cool. The place is huge in the inside. I didn't get a chance to explore the whole store. I was there for the hot food that day. I thought it was cool they had a grocery store and restaurant in one. When walking in the place is super clean just by glance and the workers are nice. I end ordering a burrito and since it was Tuesday, a taco Tuesday special came with a drink tacos and rice and beans. I was excited to try their food. After getting home I was able to sink my teeth in. First bite, I thought this burrito needs some seasoning and or salsa, it was bland. That was disappointing for sure. I was hoping it would be flavorful and something that will make me want to come back. The food was ok maybe another day it would get better, I'll try it again no problem. read more

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Ordered a cake first time. My cake was supposed to have pineapple filling and pineapple on top. Well there were three strawberries on top. And the pineapple in the filling was playing hide and seek. They did get the birthday message right. read more

Northgate Gonzalez Market - Hidden pineapples - Mexican Near Me - Riverside, California

Fresh meats & produce and ready made food easy to take on the go. Clean stores and friendly assistance.

This place is ok in a pinch but the prices are high on name brand things. I thought it was interesting that they would put "sale" on an item for 1 penny. I guess some people fall for this false sales price. read more

Northgate Gonzalez Market - 1 penny sale? Why bother. Seems like a trick that Northgate is playing on the customers to make their prices look better. - Mexican Near Me - Riverside, California

I've been hearing about this store for a long time and finally came in to try the hot food area for dinner - not only was the service amazing but so was the food! We got a Carne Asada burrito and a Pastor taco and Carnitas taco with the green salsa. They have a nice place upstairs where you can sit and eat and look out over the store. This store was the cleanest grocery store I've been to in Riverside and it is huge. read more

This review is only for the takeout food options: Upon entering, you can sense the cleanliness of the place with so many options! Nice quick lunch and dinner options. And by options, I mean options! Tamales - sweet and savory, grilled chicken family meals, burritos, quesadillas, agua frescas, and more. They have a quick checkout lane for takeout food items only which is greatly appreciated especially when you're on the go! read more