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    Northfield Kennels

    3.0 (2 reviews)

    Services - Northfield Kennels

    Pet sitting

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    5 years ago

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    Countryside Kennel

    Countryside Kennel

    (1 review)

    I am extremely saddened to tell you all that our 6 year old, healthy miniature Australian Shepherd…read moredied in the care of Countryside Animal Hospital and Kennels on Saturday, 8/19/18. She had been there less than 24 hours when they called to tell me they found her dead in an outside lot. The vet suggested that perhaps she had an undiagnosed condition, but if that were the case, he is the one who missed it because he was her vet from the time she was a puppy and she was seen by him regularly. She had never had any serious health concerns. Our dog was athletic and played in our yard every day. When I went to pick up my dog's belongings, I asked to see the place where she died and was shown a dirt lot about 10' x 10' with no shade. I was there at the same time of day when I was told my dog died. There was a large dog turned out in that lot when it was shown to me and he had no water. The bucket, which I presume had been filled with water for the dog, was fairly small for a large dog and probably too tall for a small dog to reach. It was narrow at the bottom and wide at the top and had been knocked over. I saw no evidence of a water stain on the dirt, so can only assume that poor dog had been without water on a hot summer day in full sun for quite a while. I asked the attendant repeatedly to please give the dog some water, but she did not do so while I was there. After seeing the conditions under which dogs are kept at this kennel, I can only conclude that my dog probably died of heatstroke from sun exposure and lack of water. I was also told no one attempted CPR on my dog. I used this kennel because it is run by an animal hospital whom I formerly used as my veterinarian, though I obviously will not be using them going forward. I trusted that they would take good care of my dog while I was away. I had never thought to ask to tour the facility because I assumed -- now I know wrongly -- that they would provide excellent, quality care. When you arrive at the kennel, you can see the nice, large fenced lots that have grass and trees off to the left and that is where I assumed my dog spent her time outside. What you don't see is the small, dirt un-shaded lots they have in the back. If I had known those existed, I never would have left my dog in their care. If you use this kennel, I recommend that you stop immediately. I met with the vet and the kennel manager to advocate for several changes including automatic dog watering dishes that are fixed in place and shade tarps for outside lots with no trees that get full sun. Whether they will implement the changes to avoid having this tragedy happen again, I don't know. Our family is devastated at the loss of our beloved dog. We don't want our precious girl to have died in vain, so I wanted to get the word out to the community in hopes that this does not happen again. I know now that I should tour a place before trusting that the facilities are safe and meet the minimum standard for access to shade and water and I recommend that you do the same.

    Preferred Pet Sitter - Owner Alysha Riel

    Preferred Pet Sitter

    (13 reviews)

    We recently used Preferred Pet Sitter to care for our two pups during a week long trip. We are so…read morehappy with the care our dogs received! We received updates with pictures after every visit and a write up of how the dogs did each time. We will absolutely use their services again.

    When we had a family emergency, we had to shift our previously-scheduled vacation into an emergency…read moretrip out of state with very little notice. Alysha and LeeAnna were so kind and flexible to move up our visits and even let us add on extra visits during our trip when something came up. Every interaction I have with Preferred Pet Sitter has been overwhelmingly positive. The administrative staff are responsive and flexible, and the pet sitters are friendly, kind, and thorough. I love the photos they send each visit of my kitties! One of my cats is a senior kitty who has strict dietary concerns and needs medication twice a day. The pet sitters were great with him, cajoling him to take his meds and making sure he only ate the approved food. That was quite the feat, considering the other two cats are on a different food and can be very shy. I can't say enough good things about Preferred Pet Sitter. Knowing my cats were well cared for, including with additional dietary issues and twice daily medication, gave me the peace of mind I needed to take the trip. I'm so grateful for this amazing business that feels more like an incredibly professional and thoughtful neighbor who cares.

    Northfield Kennels - pet_sitting - Updated May 2026

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