She left me an email message at 5:50 a.m. to pick up my dog at 10 a.m. that same day and was upset…read moreI did not open my email to pick up my dog on time. She does not have a business cell phone and only has a landline for you to cintact her when she is in the office and not picking up or dropping off animals.

We have used Pets Are Inn for over a decade. Wonderful service and know my furry family members…read moreare taken care of and loved.

Kingdale has cared for our dogs a number of times over the years when we have had to travel. Our…read morepups are always happy to go there ( they don't even look back when dropped off) and are well cared for while there. Our pups have some unique needs and the owners/caregivers always listen carefully and carry out what's needed. The place isn't fancy (your dog cannot watch TV...) but that doesn't matter as the accomodations are appropriate, comfortable and the folks there care about your pup/s. We trust them, recommend them and wouldn't take our pups anywhere else. You won't worry when they are caring for your dog.

I have boarded my current dog and his predecessor here many times. The staff is friendly and…read morehelpful and our dogs have done well there.

We absolutely love Wonder Dog! I've tested out a few different daycares in the area and truly…read morenothing compares to the experience at wonder dog. There's so much to love, but here are a few highlights: 1. The space is CLEAN! The staff work extremely hard to keep the space clean and sanitary. 2. Dogs can access the outdoors. This is a huge plus for us! It's so nice that Frank can go in and out and get some fresh air/ outside play time. Additionally, it's nice that he uses the bathroom outside so he doesn't learn bad habits. 3. The staff are on it! They watch dogs play constantly and are extremely proactive in managing play. Things don't fall through the cracks with this team! It's comforting knowing Frank is in good hands and having safe play. 4. I utilize the extra services offered all the time for nail trims, ear cleaning, and grooming needs. It's an efficient way to get these things done at the same time he's at daycare. 5. We have boarded Frank over night here and felt extremely comfortable with this. They allow you to bring items from home to put into the sleeping space - we brought a blanket, bed, and toys for Frank which was a great bonus. Made him feel a little more at home! The staff take great care of all the dogs staying overnight! 6. A bonus! We don't use this service, but transportation is available for dogs to get to/from daycare. What a great idea! 7. The staff are beyond nice! Every person there wants to be there. They are friendly, engaging, and extremely accommodating. The best team! If you're looking for a place for your dog - look no further! Wonder Dog is the BEST!

This doggy daycare is fantastic! The staff is so accommodating which is a big plus. I know I don't…read morehave to worry about Dakota while he is there. Took his favorite toys, chew bones, and you can order breakfast sandwiches, smoothies and lick mats. They also will clip toenails, shampoo or a walk if you want. Just a great place to get quality care. Our puppy who is full of energy, sleeps for 2 days after which is great! And it's very clean too. They keep an eye on the dogs to make sure everyone gets along.

I took my pets here for 4 years and was happy with the care they received until this year…read more During this incident, front office staff told me I couldn't speak with a veterinarian if it wasn't the one that I took my cat to recently. Dr. Bush wasn't in that day and I needed help as my cat was very sick after starting a new medication. I begged to talk with any Dr. on staff or have someone call me back before the end of the day. I was told point blank "it probably won't happen, but if they have time then they'll call." I didn't receive a call that day. Next day I was more worried about my cat and was met again with rude front office staff sighing loudly on the phone and interrupting me as I try to explain my situation and asked for Dr Bush. This time my vet was in but now I can't talk with her, but I was told to make an appointment with a tech, no Dr was needed. They wouldn't listen to my cat's situation yet and dismissed me at every opportunity. My cat lost half her body weight, continued to decline and I felt helpless. The next day I received a call from Case Manager Danielle who said she doesn't want to make excuses for how I was treated but went on to list excuses- " We are short staffed this week, Julia just doesn't realize when she's being rude but it's a problem they're working on with her.." I am so disappointed in Shakopee Vet. I have since found a wonderful place to take my aging pets. They took gentle care and concern with me and my pets and immediately found the issue with my cat. If you want supportive customer service and good veterinary care for your aging pets, I'd look elsewhere.

Before we got our got new little puppy we went thru the checklist of what we all needed. There are…read morethe basic things like a kennel, leash, dog bowls and toys. The list is really endless but one of the biggest decisions was who our vet was going to be. We were dog owners before and we were happy with our previous vets but I was interested in searching around. We landed at Shakopee Veterinary Clinic. It wasn't the closest one to our home but the reviews we read were amazing so we were willing to drive a little further. This is an all woman staff including the 3 veterinarians who are all excellent. They are extremely caring, personable, timely with appointments and the techs are outstanding too. Overall I'm extremely pleased. It's easy to set up appointments, call and ask questions too. You'll find some of the best care for your furry animals right here.

Do NOT take your dog here. Injured our dog and didn't follow grooming preference instructions. They…read more"accidentally " cut off a dew claw causing our dog to bleed and need bandaging! Also shaved too close to his eye revealing pink skin. Totally botched the grooming. A simple 1 inch complete shave turned into boxed ears, and a half shaved half fluffy tail. The dog looks ridiculous. The girl who initially met us and did the grooming didn't even come out when I went to pick up my dog. Another person was sent to tell me how bad she felt. Unprofessional! They didn't charge me and said they would email over an incident report that day. It never came. I WISH I would have read the reviews first.

Both my dogs are always excited to come here. Have been attending here for over 8 years for my…read moredogs boarding.

Summary: I absolutely recommend this vet. They are so kind, accommodating, caring, and take the…read moretime to explain things to you. They don't rush you through and they take time to ask if you have any questions. Connor Dougherty, DVM was the veterinarian I met with at the first visit and it was his demeanor and kindness that made me switch our dogs to this vet. He also did my yorkie's dental procedure (see experience below) and has been wonderful in the aftercare. The front desk receptionist is so kind, professional, and caring as well as all the staff I've interacted with in just a few visits thus far. Detailed Personal Experience: I recently got a 2nd opinion from this vet on my almost 9 year old yorkie's (Ollie) teeth and decided to transfer both of our dogs to this vet. They are so kind and accommodating, give you opportunity to ask questions, don't rush you, and take the time to really explain things and ease your concerns. Ollie had his teeth extraction procedure done on October 5, 2023 and it went well. I was so nervous as this was my first time leaving him at a vet and first time with him having a procedure (his neutering was before I rescued him). They really helped reassure me. They called during the procedure to inform of more necessary extractions and provided updates on how he was doing. When I picked him up, Jenna (Vet Tech) did a wonderful job of explaining aftercare instructions and answering our questions. One of their Vet Techs (I'm sorry I don't know their name) told me how she wrapped my Ollie in a blanket and cuddled him when he was waking up. I had a hard time not tearing up and it makes me emotional as I write this, to know that they cared for my baby in the most compassionate and caring way. I called today with concerns about coughing and they explained it's pretty normal due to intubation during procedure to have some irritation or soreness in the throat for 24-48 hours. They said they were going to call today (Friday) for a check-in and I beat them to it with this call and that they'd reschedule the check-in call for tomorrow (Saturday). So incredibly thankful to Marschall Road Animal Hospital for taking such good care of my Ollie.

They did a fine job (I had to euthanize my cat) a few weeks ago however I was greatly disappointed…read morethat they didn't even take the time to send a sympathy card. Previous veterinarians have always sent a sympathy card when this stressful time occurs. I have kept all of my cards from previous pets and they really do mean a lot.

I moved to EP , I called to make an Apoinent and passed 5 days , never called back until I went…read morethere and I asked about the grooming services and the lady very un profesional told me they were book all year , this happens July 2022,

I recently moved to the area and needed to get my dog in somewhere for a nail trim. I discovered…read moreGentle Care Pet Grooming here on Yelp and decided to give it a try. I gave them a call and was able to get in right away and we were in and out within 5 minutes! I have a miniature dachshund who is 3 1/2 years old and a little timid. I was so thrilled to discover that Vanessa was so sweet and patient with her. She treated my dog as if she were her own and made it an overall positive experience for my pup. We will be going back for more grooming in the future! I love that it's a small local business run by good people! I am so happy I found this place and would highly recommend to anyone!

It's been awhile since I have taken my dogs to this groomer, but I'm so happy with our current…read moregroomer and after talking with her, we both agreed that I should leave a review so that other potential clients can be aware of the experience I had. I have two Westies and brought them to this location maybe 2-3 times before making the decision to look elsewhere and change groomers. Finding a groomer was hard as I started looking during the start of the COVID pandemic. When I arrived to pick up my dogs, without notice, they added an extra charge of $30-40/per dog, due to them being "difficult". I asked them what that meant, and asked them if they were biting at them, and they said no. One of the groomers did have some scratches on her arms, but didn't go into details on what happened. This place accepts anywhere from 6-8 dogs at a time, and my only guess was that maybe the combined noises from the blow driers was too much for my two dogs. Their haircuts were fine, but overpriced for the end product. I am completely happy with the current groomer we go to in WSP - Wiggles & Wags. It is a smaller location, and that could have been just what I needed for my two dogs. Leah and Alex clearly have had a lot of experience. I was concerned dropping them off after the experience at Haute Dog, but when I picked them up, they told me that "they were great - no problems". I couldn't believe my ears. I shared my experience at Haute Dog, and they said that is not the experience they had. My concern for Haute Dog is the well-being of dogs that may have special needs. My suggestion is that they get some employees who can think on the spot and find new ways to make dogs feel safe as every dog is different and has different fears or anxieties. When I picked up my dogs from Haute Dog, they could not wait to get out of that space and were shaking. Because of COVID it was another barrier that left me with many questions why my dogs were in the state that they were.

My dog had a couple small patches where fur matted ( behind ear and part of tail) and I told her if…read moreyou have to shave those parts ok just Don't shave entirely . She not Only shaved entire dog down to his skin she literally shaved his skin there isn't even a 1/10000000 inch of fur left on him . he looks Like a hairless dog . And she cut him at Least 6 places big cuts, didn't bother mentioning the cuts when picked him up. He has been wheezing non stop since appointment. He used to love groomer but he is seriously traumatized by this visit he's shaking hiding under bed and not the same dog. It also took much less time then normal and was clear she just cared about getting off work for day. I hope he's back to normal soon.