We were in a pinch. The fresh water tank on our Sprinter RV had dropped through the brackets that held it up and was only held up by the muffler and a corner of the trailer hitch. They were very overbooked and shy two employees on the Thursday before the 4th of July Weekend. They 1st said they could not get to it for a week or two. I explained that we were on our way to a music festival about 4 hours away and could not drive with the tank about to fall out. They took pity on us, slide under the rig and said we have a simple solution that will get you on the road. A hour later they had fabricated a part that used the original bolt holes and we were on the road, our 4th of July weekend SAVED! Could not thank them enough. read more