These guys are con artists. Tried getting my girlfriend in central square for 5k, another plumber…read morecharged us 600 and did the job right. Wait until you send her that "bill for your estimate" I'll have a lawyer and certified mail at your business same day. This is a dishonest, deceptive business.

Had a clogged drain line right after Xmas , they showed up on time with a positive attitude and…read moregot the job done for reasonable cost. Thank you

The service was great overall! The team was punctual and knowledgeable, addressing all my concerns…read more However, I felt the pricing was a bit higher than expected. Still, I would recommend them for quality work!

Dave replaced a breaker panel, meter box, entrance cable, ground rod, and meter ground. Every…read morequestion I had was answered. Every concern I had was solved. He quoted me a price in writing that was much less than the competition and there were no additional charges. Needless to say, I'm happy with his work and his price. Thanks Dave !

Gave a reasonable estimate, then proceeded to claim he ran into unforseen issues so change order…read moreupon change order came. He got in over his head and was never able to finish the project, but demanded payment in full anyhow. There is much more to the story if anyone is interested.

Good job, the technician was professional and personable, the quote was accurate. I would most…read moredefinitely use them again.

It was a pleasure to work with Patruno. As a new homeowner they helped in upgrading my electric…read morepanel and adding GFCIs to many outlets that lacked them. They took care of permits and all the paperwork and the pricing was extremely fair and reasonable. I recommend them. 10:10

As a new resident in Syracuse, I received a welcome letter from Patruno Electric offering to assist…read morewith any electrical needs in my new home. After meeting with a representative from Patruno, I received two proposals: (1) to complete rudimentary work in the kitchen and bath, and (2) to install an eight-and-a-half foot under cabinet length of lighting above my countertop. The total for the two proposals was $2,350. I was expecting something in the $1,600-$1,800 range. There was no breakdown of costs (parts, labor, and estimated times to complete the work). I estimated four hours for this job which works out to $587.50 per hour based on the proposal totals. That's a lot. The average hourly rate for an electrician in Syracuse, NY, is approximately $31.90. This figure is based on data from job postings and salary information collected by Indeed. The average pay range can vary, with some sources listing a range from $21.95 to $46.35 per hour. Note: I also bought the fixtures and electrical parts for a portion of the project, so the first proposal's pricing should have been reduced. When I called to negotiate a better price on the proposal totals, Dave said they were very busy, went silent on negotiation, and recommended that I work with another company. He said, "I'm not trying to blow you off, but..." (When anybody says, "I'm not trying to blow you off," that's EXACTLY what they're doing.) Then, he gave me the names of three other electricians. I called all three of his suggested contacts. One came in at $3,500, the second never called back, and the third came in at $1,917 for the exact same things I asked Patruno to do. I selected the third electrician who was incredibly helpful, made great suggestions for my home, and booked the work to be done within a week. It was $117 over my budget, but I'm happy with the service I received. In conclusion, I have discovered that, in general, too many tradesmen "make up" inflated project totals without justification of their work. I understand overhead and profit margins, but to gouge customers who they assume don't understand about fair pricing and will pay without question, is unforgiveable. Patruno is happy to work with you as long as you agree to do what they want. When did businesses become more important than their customers? My advice: Look around until you find a price within your budget for work you plan to have done, and select businesses that are willing to negotiate and provide exellent, timely service.

I needed a couple of outlets changed in my bedroom, and the two gentlemen that arrived were…read moreprofessional, efficient and they were fast. They left no mess behind and I will use JP's again for sure. Price point was reasonable. I think I have a ceiling fan that needs to be replaced!

BUYER BEWARE!!! We contracted with JP's Best Electric (the name alone should have steered us away)…read morefor a simple job. They installed a small, plastic termination box with wire nuts after we had removed our swimming pool heater. We were presented with a $575 bill, as they charged us for two guys (even though one was clearly an apprentice) and for the time they spent driving to and from their parts supplier. One would think that they would have plastic electrical boxes and wire nuts on the truck. After protesting to the owner, they conceded to accepting $475, which was still a couple hundred dollars more than I thought the job was worth. If you use this company, and I would STRONGLY advise against that, make sure you get a firm quote up front.

Service requested was quick and done correctly. Quality of work and attention to detail was…read moreimpeccable. We had a rotted pipe, old traps that were clogged, and plumbing from a previous owner that was faulty and causing other issues. They diagnosed everything quickly and the problems were all gone. We couldn't appreciate their service enough before the weather changed. They didn't leave any mess either. Highly recommend

I've now had Cross Bros come a few times for assorted projects, most recently to replace toilets…read more Every aspect from scheduling to the work day has gone smoothly. When they finish everything is neat and tidy and the work has been well done. I'm happy with the company and the work done!

They are great to work with. Very knowledgeable and quick, quality work. The price was very…read morereasonable. I had them instal kitchen lighting for me.

Thank you so much for installing the Tesla wall charger in my garage! I really appreciate your…read moreexpertise and professionalism throughout the entire process. The installation was quick and efficient.

These guys are great. They did the electric for my families new in-ground pool. They were extremely…read moreeasy to communicate with and provided a very fair quote. They set up the electric while they were here for a future pool house, and even though my concrete contractor buried their line, they came right out and set me up with a new solution. Would definitely use them for future home projects.

Background on how I ended up calling CNY Electrical:…read more Thank you to Bergovic Electric for being so unprofessional and sketchy; you saved me money! I got a text message (he didn't even bother to call) at 6 the evening before saying that one of his guys had covid and he MIGHT have to cancel. I begged him to please find a way to come as we scheduled this appointment so I would have an outlet for a new fridge that I was having delivered. I also had a couple of lights that needed installing and a switch that needed to be moved along with a light. He said he would keep me updated and would reach out in the morning. Two days later and I have not heard from him. I assume the truth is they found a job that was more beneficial payment wise and decided they could do without my business. This actually worked out for me! The owner Shawn from CNY Electrical took my call and listened to what happened to me and said he would ask one of his guys to come out the following day. CNY Electrical came out this morning and did the same job for $100 cheaper! The work was done exactly the way I wanted it and Jason was amazing! He explained everything he was doing and even guided me in setting up my Ring devices. He was polite and cleaned up after he was completed with the job. I highly recommend this company for any electrical work that needs to be done. I will certainly be calling them when it is time to renovate the downstairs of my home as well as outdoor lighting that I will be installing. Thanks again for coming through on a pinch CNY Electrical! STAY FAR AWAY FROM BERGOVIC ELECTRIC. He appeared to be such a nice guy, which is why I went with them at first, but learned fast that his shady disposition was not too far from the surface.