I am disappointed with the way my project was handled. I received an estimate from your company and was led to believe that the work would be completed as discussed. I then waited more than three weeks for the work to begin, while receiving different explanations for the delays along the way.
After approximately four weeks, I was ultimately informed that your company was unable to complete the job. If you were unable to take on the project, I would have appreciated being told at the outset so that I could have contacted another contractor and avoided losing several weeks.
The issue is not simply that the job could not be completed. I understand that circumstances can change. The problem was the lack of timely and consistent communication, which left me waiting for weeks and prevented me from making alternative arrangements.
I found this experience extremely frustrating and believe it could have been handled much more professionally. A straightforward explanation at the beginning would have allowed me to move forward with another contractor without the unnecessary delay.
Based on this experience, I would be hesitant to recommend your company to others read more
