We have a 120 gal. water heater that we have rented from I&M and now AWHR since 1990. It started…read moreblowing air so we called AWHR and they tried to get several plumbers to come out and fix it but all their "first choice" plumbers were tied up so they finally called Wyatt & Sons, we have never heard of them but after they left our house I came to the conclusion that AWHR should have made Wyatt & Sons their first choice. Barry found the problem right away and explained that at least one of the elements was burnt out and he was not sure he could get another one. He drove several miles into Marion and went to several stores and found 2 new elements and was back to our house in about an hour and had everything repaired and working in a half hour. This young man did a great job and went beyond my expectations and I now have a new plumber to take care of any plumbing needs that I cannot do myself. Don Hill

I interviewed five plumbing companies, including Wyatt & Son's Plumbing. When you choose a company…read moreto work for you, it should be no different than candidates interviewing for jobs. I treat each company that comes out with respect; we discuss the various aspects of the job and how the job will be performed. Ultimately, we end up in salary (project cost) discussions. COMMUNICATION Wyatt and Son's was incredibly impressive. I used the Yelp projects system, and communication was seamless. JOB REQUIREMENTS 1. Replace a Bradford 50g water heater (leaking from the top) 2. Replace a Kenmore water softener that was 15 years old. 3. Fix a 40' run of 2.5" kitchen sink pipe detached from the ceiling due to the strap cables, held in by nails, used by the original installers. It wasn't draining anymore and was full of gunk. TECHNICAL INTERACTIONS I'm an incredibly technical person and engineer. I research everything from plumbing, electrical, carpet, etc. I like to know how things are installed and how they work for the simple fact of educating myself to get the best use out of everything. Barry and his son answered every question, and I never felt disrespected. While Barry has an opinion on specific equipment, which people should have, he walked me through the "whys" of arriving at his conclusion. Barry's approach demonstrated his openness to educating others and learning himself. I appreciated our time. PRICE Wyatt & Son's Plumbing price is incredibly competitive. There are a couple of things I look at: 1. How much am I paying for parts? 2. How much am I paying for labor? Parts are a commodity. You can find every price for every item online. I'm not a fan of companies who mark up their prices. I have to pay sales tax on parts, and every dollar added is more money out of my pocket on taxes. FINAL DECISION The decision came down to Wyatt and Son's Plumbing and another company. Nothing is worse than telling a fantastic candidate/company they won't receive the job. I had no joy in sending the message to Barry, and still, as of writing this review, I'd have Barry out in a heartbeat to quote the next job; there will always be another. TO THE READER Wyatt & Son's Plumbing must be a part of your quoting process. Their professionalism is top-notch, their interactions and knowledge are excellent, and their pricing is incredibly competitive, way cheaper than the large companies. TO BARRY Thank you again for coming to the house and participating in the process. The final decision was incredibly difficult. I hope this review becomes a cornerstone of continuing to send business your way. Wyatt & Son's Plumbing should be a part of everyone's selection process. I'll be passing referrals your way as they come along.

First time using Rooterman of Muncie which was sent by our home warranty company…read more We were very happy with their service. Rooterman showed up at the time scheduled and diagnosed our plumbing drain line problem. They installed a new clean out and jetted the pipe, then showed me the pipes via the camera they use to check everything out in the pipes. I was very happy with their service and highly recommend!

Got the job done in expert manner. Polite and hard working. Got new toilet and sewer line…read moreinstalled. All completed professionally and inspection was passed by the city. Dustin and Carson were great to work with along with Mr Bowden.

I called Tim to try to get a under-mount kitchen sink repaired, it was coming un-glued. He told me…read morewho to call to fix this problem, I did. I then asked for his help regarding our sump-pump. I sent him some text-pictures per his request. Tim scheduled an appointment to come and see our issues with the sump-pump. - He didn't try to sell us expensive services, just made a "game plan" for our issues. Wow- that was great - Highly recommended !!!

I'd rate Mr. Engles, excellent! We woke up to a flooded basement due to a cantankerous toilet. It…read moreclogs up pretty frequently and soon will be replaced. Called Mr. Engles, he came right out and had the problem fixed in under 20 min. flat! He is very courteous and informative. Took his time to explain things to us and was very helpful. He is like a physician of the septic system. He was very reasonable also. We would call him back if any more problems and we highly recommend! Thank you Mr. Engles!

Great job fixing a leak from the bathroom that was inside the floor. Called yesterday, fixed today!…read moreI wasn't home but my husband said very professional and friendly! Hope we don't need you again but we would call if we do! Cost was completely covered by homeserve.

Miguel was the best price of the Yelp quotes I received and he did an excellent job replacing my…read moreWoodford model 19 hose bib faucet. He returned all calls quickly and showed up on time. Highly recommended.

Fabulous service! We got incredible service and a knowledgeable crew to fix our plumbing issues…read more They found a problem created by another local company and fixed it. The whole job cost less than the quoted estimate because it was less complicated than originally anticipated. We have found our new plumbers! Thank you Phil and crew.

As a REALTOR, I'm frequently asked if I know of a good contractor to help with plumbing repairs or…read moremaintenance. This is an easy one for me . . . I tell them to call my plumber, Munson Waterworks of Madison County. Phil Munson and his Team are A++ and I always feel 100% confident that my clients will have the same excellent service that I receive. Phil and his Team members won't recommend a repair or fix that's beyond what is necessary; they will advise you of all your options and will get the job done RIGHT the first time. Call Munson's Waterworks, you'll thank me for it later.

Routine inspection of my furnace found a capacitor that was starting to show signs of going out of…read morespec. Was told the part was under warranty, but the part would be $280 to install. The technician had the part already in his hand, and it is a plug and play part, which may at most cost $5. This is horrible business practice, and I will no longer be doing business with Plumbing Heating Paramedics. This company promotes pulling a fast one on their customers, as Wayne the tech mentioned to me he knows the part is very inexpensive, yet still chooses to work for this company, and then was attempting to force his religeon on me by saying I would be finding Jesus some day. BEWARE of this company who trains their employees to follow this poor business practice.

Because I had purchased a furnace from Plumbing and Heating Paramedics and received excellent…read moreservice and a fair price, they were first on my list when I found an outdoor water faucet frozen after the winter's cold weather. A technician came out and inspected it. He said he needed to turn water off to the whole house but probably would run into a problem with the shut off valve, and recommended that be replaced also. The total bill was going to be almost $1000. I wanted to think about it so paid him $85 for a service call and told him I would get back to him in a few days. In the meantime I spoke with a friend who has some plumbing knowledge and he told me how to make the repair. I didn't need to shut off the water at all. It cost me less than $6 and took about 5 minutes. I definitely feel I this technician was trying to swindle me. I called the owner and asked to speak with him to give him a chance to rectify the situation, but after leaving a message because he wasn't available never got a return call. I would avoid these people because now I sincerely questioned their honesty and/or competency.

I called Summers because we needed a fairly simple plumbing repair and because there was an online…read morecoupon. The plumber fixed the issue, then encouraged us to consider purchasing a maintenance package, which would cut the price of that service call as well as future calls and would discount the cost of any repairs and supplies. Most importantly, he said, the company would come to our house three times a year to evaluate, maintain, and repair any issues with with plumbing and HVAC. We usually avoid warranty and service packages, so I wasn't sure whether my husband would agree to it. But, the plumber said he could set up the maintenance plan, then cancel it if my husband opposed the idea. We went ahead and purchased the maintenance plan. Today was the first maintenance visit, and the HVAC guy disassembled our furnace and outside AC unit, pointed out potential problems, and advised me on whether there were major issues or whether we could wait on replacement. He also replaced the filter on the furnace, going to the trouble of finding us a less expensive version of the usual model. He spent well over 2 hours working on and cleaning our units. The company seems very committed to good service. They call to confirm the appointment, show up when they say they will, and cover their shoes with these funny little slipper-things before they come in the house. The office also calls with a follow up survey and asks whether the technician arrived on time, covered his feet, etc. They only fault I could find was that I was expecting a plumbing evaluation today, not an HVAC. I don't know where that miscommunication happened, but it wasn't a big deal to me. I figured that Summers was a national company with franchises, because they're pretty slick with branding. As it turns out, they are local to central Indiana but have several branch offices.

They offered a FREE estimate, theb they came out and charged a $99 diagnostic fee before they sent…read moretheir estimate that was 4X higher than everyone else. Avoid at all costs!!!! They will screw you!!!