renters beware! my daughter's graduation party was almost ruined. the company came out day before…read moreset up tent, it was absolutely disgusting rust and mold all over tent, as well as multiple holes. I asked for another tent to be installed. they said they would be back in a couple of hours. they did not return until morning of party. This tent was still dirty and ripped all over. they sent a guy to go get duct tape, he returned with masking tape! it poured at her party and the tape did not hold. the tables and chairs were just bad, rusted dirty and broken.

Needed a tent / tables / chairs for an event. The service was smooth, got great advice about how…read moremuch of what I needed. Setup and take down were quick and professional. Unreservedly recommend.

Another year and another bounce house rented from Cuse Bounce House. Eric and crew do an amazing…read morejob, show up on time, and exhibit great customer service. The bounce house was exceptionally clean and looked brand new. The kids had a blast and we'll definitely be using them again in the future. Highly recommend CBH if you're looking for a bounce house in the greater Syracuse area.

My daughters' had a wonderful birthday party at Cuse Bounce Houses on Pulaski Street in Syracuse…read more The facility is clean, the owner is very helpful, their package is great, and the three girls who helped us that day were FANTASTIC. I can't say enough good things! The bounce houses were clean and they offered such a fun variety! I think there were 7 large bounce houses including one for younger children to accommodate ages 1 and up! I can't recommend them enough!

APR was easy to work with but I cannot deny that they made a fairly big error the day before my…read morewedding (7.22.23). I am glad that I had confirmed a drop off day/time with them as they usually just provide a "window" and that we had rented my venue out the day before to set-up. APR had dropped off 150 butter spreaders and only 20 butter knives - it was the opposite that I needed and that was on the invoice. I caught the error while setting up and was able to get ahold of someone in the office who said they could drop off the correct number of butter knives the next day (the morning of the wedding). Everything turned out ok in the end but I am concerned for who packed the box and thought we needed 150 butter spreaders and only 20 butter knives.

Extremely disappointing and rude customer service. Was told a date and time for pick up when…read morebooking and then they called and told me a different date and time and was told to "read my invoice" (which gives an entire week window M-F) even though the sales person told me a different date and time for pick up when I booked it and asked. Was completely shocked by the conversation. Would never use them again just because one of their employees can't have a decent conversation...