1. Northeast Communications

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Wharton, NJ

Northeast Communications

5.0 (1 review)
Closed • 8:30 am - 5:00 pm

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11 months ago

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Seems like a scam I…read morewent into the store with an appointment to have my phone screen fixed. The representative stated I needed to give him the passcode to my phone and it would be done in 2 hrs. I have had several people tell me before going, I would not need to give my passcode for a simple screen crack fix. I spoke to other screen repair places on the phone, they stated I would not need to give my passcode and there is a maintenance mode that is used during fixes to protect privacy. The representative was insistent the only way he would fix it was with my passcode and to just trust him. I left with my cracked screen because of how odd this was. Why not put my phone in maintenance mode? Why require my passcode where you could scroll through all my financial information, emails, passcodes, photos, convos. Why on earth should I just trust some random guy who refuses to fix a phone on maintenance mode when it is an option and is standard practice.

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