I could not be happier with my experience at North State Custom. They replaced the hood and windshield on my 2026 Tesla Model Y, and the quality of their work is truly outstanding. They use original Tesla parts, and the results look flawless. The car looks like it just came from the factory. Neil, Marisa, and the rest of the team were amazing to work with. Their communication, attention to detail, and commitment to getting everything perfect made the entire process smooth and stress free. They kept me updated throughout the repair and showed how much pride they take in their work. If you need collision repair or Tesla work, this is the place to go. A true five star experience. read more

North State Custom - Body Shops Near Me - Bedford Hills, New York

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My Porsche Macan was mauled by a dog, causing severe scratches on all four sides and on the hood. It was major damage and very expensive to repaint. My insurance company's first claim payout was greater than $10k below the estimate to repair. My North State Custom agent , Neil C., was the consummate professional from start to finish in the process. As this was first major auto insurance claim, I was entirely clueless on the process, but he reassured me (most) insurance companies will come through once their adjusters come to the shop and consult with him and his colleagues. He was absolutely correct, aside from paying my deductible, I had no other out of pocket expense and my car looks brand new inside and out. Customer service is king these days, and these people could teach a masters class on this topic. Neil and his colleagues could not have been more accommodating in a an otherwise stressful and expensive repair. I'm very happy with the results. Hopefully I won't require their services again, but if it should happen, North State will be my first call. Thank you Neil and company. read more

Highly recommend North State if you are in need of any auto body work. Everyone there is extremely friendly and helpful. They made the process to get the repairs to my Audi very easy and I had my car back on the road in only a few weeks. The car looks amazing, the work they did was impeccable. read more

I've used North State Custom for my annual state inspections for a few years now and been pleased with their work. However this latest visit they scratched up the front of my car in the 10 minutes it was in their shop. Something clearly happened when they pulled my car into the garage to take off the front left tire for inspection, as there are now a number of scratches in the paint up there and the plastic rim around the wheel well partially popped off. I didn't notice the new scratches until I got back home, but multiple calls and voicemails to North State Custom have been entirely ignored. Seems they scratched up my car and won't take ownership of their mistake. Take your business elsewhere! read more

North State Custom - Scratches caused by North State Custom - Body Shops Near Me - Bedford Hills, New York

By far the best repair experience I've had in my entire life. The team at North State Custom went above and beyond and exceeded all expectations and then some. I feel lucky to have been referred to such a high quality, professional, and communicative group of people. I wrecked my car after hitting a deer head on. North State took my vehicle immediately, coordinated directly with my insurance, helped me with the logistics of getting to and from their shop and got my car back to brand spanking new. I returned my car a second time to address some residual cosmetic issues and they handled them day of. My vehicle looks the way it did the day I drove it off the lot. Not only do they provide high quality work but everyone that works there is a high quality person. They'll fix your car and make sure you get to where you need to go while they do it. I don't know any business that will offer to give you a ride if you need it - not because they offer that service, but simply because that's just the sort of kind people they are. I can't more highly recommend North State Custom. If you need any body work whatsoever - your car will be in great hands and so will you. I never knew that I could have such a pleasant experience getting my car repaired. read more

My car was hit and had some front bumper and quarter panel damage. I brought the car to North State Custom as it's authorized Tesla repair shop that came highly recommended. They did not disappoint! They worked with the insurance company, completed the repairs on the schedule they laid out and detailed the inside of the car free of charge. The car looks great. I highly recommend North State and specifically Benny and Walker who handled my repairs. read more

They inflated repair cost of my car to 25k and then recommended that I total it. I went in for cosmetic body work on my 911 Porsche and ended up towing it to dealer as they didn't take responsibility for the damage. They claimed that the engine needed to be rebuilt and when I went to the dealer the confirmed belt was over tightened and cause one of the pulleys to lock. It was a 1.5k fix. I am doing you a service stay away they guys are the worst type of crooks. They put over 100 miles on my car, I think of of the employees took my car home and was ultimately interested in it. The lack ethics and expertise. BTW they pay for reviews and take down negative reviews. read more

I am completely blown away by my entire experience with North State. The quality of work, the communication, the professionalism, the care, the kindness, the follow through, it's not to be matched and it was consistent from my first encounter through my last. Thank you to Frank, Walker and the rest of the team for making a stressful situation a pleasure. There are no words to express my gratitude and appreciation. read more

I was 20 miles south of SUNY Albany, when a large buck blindsided the front of my Audi on the Taconic State Parkway. I had the car towed to some near by area due to the time being near midnight. Next Morning I called Frank from North State Customs, and he immediately sent out a tow truck to retrieve my Audi and have it towed back to North State Customs. I have zero complaints, the car looks astonishing. There's not alot of Certified BMW, Mercedes-Benz, Audi, Jaguar, RangeRover, Rolls Royce body shop in Westchester County. North State Customs genuine honesty, and the quality of work is second to none. Frank informed me that my insurance company wanted some aftermarket parts installed compared to OEM (genuine parts), he automatically informed me that he wasn't going to cheap out and told the insurance adjuster that he is going to order all Audi OEM products. The repair was quickly done in 3 weeks! Upon arriving, the car was parked outside fully detailed and looking better than brand new, as the paint matched all panels. I highly recommend North State Customs to anyone who is in need of reputable, honest, and quality body shop in Westchester County. Thanks Frank! -Casper read more

North State Custom was a great place to go for my car repair. There aren't a lot of shops available/approved by Tesla, but NSC was recommended. From my first conversation on the phone, through the inspection/estimate, insurance nonsense and the actual repair - they said what they'd do and they did what they said they would. I worked with Benny - he was outstanding. Terrific communication, quick parts ordering and tracking when parts were received. The repair itself was great - everything like new. The car was cleaned inside and out - looked like the day I took it off the lot. Thanks to Benny and the NSC team!! read more

There were not any Tesla-approved body shops near where I lived, so after researching the closest ones on the list, I chose North State Custom. From the minute I called them I was impressed with their friendly and efficient customer service. I was equally impressed with the work they did!! It was an hour drive to their shop and almost a month before I got my car back, but it was worth it!! I hope I never need their services again but if I do I know it will be as pleasant an experience as possible! read more

What an outstanding, professional and courteous body shop! I've had my Tesla Model S repaired there twice now and their work is outstanding. Greg Jr. is very responsive when I send emails and they are able to answer almost any question. If you want excellent quality work done to your car with outstanding customer support - look no further! read more

Great work on a difficult repair of my 2013 tesla. My car has almost 100,000 miles on it and looks and drives like new! Neil and his crew are thorough and responsive, and they work with the local tesla repair center as needed. If you own a tesla in the ny metro area, this shop is indispensable! read more

I have to admit I was a bit concerned when I found out that North State Custom was the only body shop anywhere near me that was authorized by Tesla to do body work on my car. I am pleased to say that those concerns were completely unfounded. Greg and Avi at North State Custom walked me through the entire process, got the insurance company in line, and when it was all said and done delivered a car back to me that looked better than the day I drove it off the lot. I hope to never need to use their services again, but for anyone who is looking for a body shop that they can trust to work with insurance and deliver an as-good-as-new repair, you can stop looking and go here. read more

They deserve 10 stars!!! Service and workmanship above and beyond all expectations. Got daily updates on my Tesla including photos. Can't say enough about Avi and entire staff. read more

I dealt with North State Custom for body work on my Tesla in the Summer of 2016. I also had them take care of damage on my wife's SUV at the same time. At the time I was very happy with my experience and would have given North State 5 stars. The repairs came out great and I felt communication was excellent. Unfortunately my opinion of them has changed. Early this winter I had some damage to my car and because of the claims I had last year I decided I would be paying out-of-pocket for repairs. I requested a quote from North State Custom and recieved one. To my shock it was close to $10,000. (This damage to my car appeared much less than the damage I had in the summer of 2016 and repairs at that time were around $10,000.) Well my shock turned to curiousity and I decided to obtain two more quotes from Tesla certified repair shops within driving distance from my home. Both quotes came in well below $5000- less than half the North State Custom quote! When I pointed this out to North State Custom the response I recieved was disappointing- no response at all. Some customer service. Now if you need your Tesla repaired and you don't care what your insurance pays for it- use North State. I expect the work will be good quality. But if you do care what your auto insurance pays for repairs on your Tesla I would recommend obtaining a quote from another Tesla certified repair center. You might be very surprised as I was. And if it is not a Tesla you need repaired I suggest you get quotes from at least one other body shop. Or go with North State Custom if what your auto insurance (or you) pays for repairs doesnt matter. read more

When I was looking for a state-of-the-art repair facility for my Tesla S after an accident last year, I checked with Tesla and they recommended North State Custom in Bedford Hills for body work. Greg, the owner was a pleasure to work with and he stayed on top of the entire process from beginning to end. He showed me the workshop with the special base for aluminum work which gave me complete confidence. After repair completion the car looked as good as the day that I bought it and it drives like nothing ever happened. I can highly recommend North State Custom as they have the facility, skills, tools and know-how to execute repairs to factory standards aside from being highly professional, personable and attentive. read more

I came to know of North State from the outstanding reviews on various BMW forums; they did not disappoint. From beginning to end, the level of service and attention to detail were impeccable. They turned a stressful situation - someone crashing into my new car! - into an excellent customer service experience. I want to extend a sincere thank you to Greg and the staff at North State Custom for the amazing repair on my X1. I highly recommend North State to anyone seeking a top-quality auto body repair shop. read more

Extremely glad I chose this shop to repair my car! I was rear ended and it was obviously a stressful situation but north state made it as stress free as possible! Frank was extremely kind, honest and professional. They were always prompt in answering my questions and calls, and took time to really help me figure out the best route to go. If I am ever in need of repair again I wouldn't think twice about going to north state! Not to mention my car looks amazing and did not take nearly as long as I thought it would! Great service overal. read more

We needed some serious help on our truck (which had just sat outside for almost a year). Greg was able to bring it back to life and for great value. Thank you again! read more

I very highly recommend North State custom without any reservations whatsoever. The front end of my Infiniti SUV was recently badly damaged in an accident. I'm so thankful I brought my car to this shop. The entire team is fabulous-the office people we're extremely approachable, friendly, and professional, keeping me updated throughout the entire repair process. And the technicians are fantastic. My car was completed quickly and you'd never know there was ever any damage! My car was by no means the nicest car in the shop, but everyone went above and beyond to make it a great experience for us. I think this level of professionalism and customer service is rare today. I hope I never need an auto body shop again, but if I do, I will go back there in a heartbeat. read more

This place is a top class place, Though they are 35-40 minutes from me I go out of my way for any body work or good detailing that i might need. Greg or his son will keep you updated on the process on any repairs or custom work you are getting done even with photos if need be. If any issues are found they will be quick to email you and explain with photos. Didn't have to deal with the adjustor at all. Greg and his team took care of everything and my car looks amazing. Trust me, If you want 10/10 repairs or custom work. This IS the place. If you want amazing detailing and paint correction, THIS IS THE PLACE. read more

Wow, these guys are Good!! Recent repair to my Tesla Model S with major damage caused by a valet parking service. Great communication, regular photos of the progress and assistance with the third party insurer from Greg Jr and the team. The repair is impeccable. Thanks, NSC. read more

I had my BMW 535 fixed at NS Custom a few years ago. They were professional and extremely reliable. My vehicle came back to me better that before the damage. They use only original components and their workmanship was impeccable. Greg was very friendly and was able to answer all the questions that I had. I am extremely pleased to say that their goal was to ensure that their workmanship exceeded any expectations and was also done in the most cost efficient manner. read more