We've got an oil changes here a few times. They are super nice and fast. And I guess good because…read morethere's nothing wrong with my car now lol

Very Disappointed in the "12-Point Inspection" and Customer Service…read more We brought our car to Hometown Auto in Stoneham on April 19 for a routine oil change that included a 12-point inspection. Just eight days later, our car died while we were traveling out of state--right in the middle of Letchworth State Park. We were stranded for nearly two hours waiting for AAA, which was incredibly stressful. When the technician arrived, he jump-started the car and immediately noticed severe corrosion on the battery terminals. He said it was one of the worst he'd seen. We had to cut our trip short and find an AutoZone to replace the battery that same day. That technician echoed the same sentiment about the corrosion. Yes, shame on us for not looking under the hood ourselves before the trip--but that's exactly why we count on routine services like a 12-point inspection to flag major issues. A severely corroded battery should have been obvious. When I called to express my concerns, "Mark" offered a vague apology before going on the offensive, claiming we never follow through with recommended repairs. We actually do--we just do them closer to home. I checked all our receipts from past visits and not once has a battery issue been mentioned, verbally or in writing. Mark ended the call by saying, "If you don't like it, then don't come back." That was both unprofessional and disappointing. We've been loyal customers, but this experience--with both the lack of real inspection and the dismissive attitude--makes us question the integrity of the service here. We will not be returning.

Excellent service. I am also a woman who was treated fairly and with respect. I mentioned the…read morereview that mentioned a problem and that repairman is no longer there. I found all the workers there to be pleasant and very efficient. They have since repaired all three of the cars we own, we are all very satisfied and happy with how we were treated and the work that was done. Also any bad reviews are 2 years or more old, So I suggest everyone try them anew. I would also like to mention that the website is not Mainestreetauto.

What fantastic service from Main Street Auto Care today! I had a flat tire at an appointment across…read morethe street and stopped in to use their air hose. They filled my tire and put it up on the lift to look for a hole. No hole to be found, and no charge for any of the diagnostic work! Friendly and helpful at the time I needed it! I'd highly recommend Main Street Auto Care!

Tony and Kyle rock! They got our car in and out today. They know cars, Tony told us how much time…read morewe can wait to replace the serpentine belt. We had our front brakes and differential fluid changed this week, and Kyle and Tony gave polite, timely, kind customer service. I highly recommend this location and Tony and Kyle's service.

On a Friday morning on the way into Boston to work my back tire alarm came on my tire was very low…read moreI pulled into a gas station to put air in wasn't work. I made it to Sullivan tire in Woburn am Tony could not have been kinder or more helpful . Nails in my tire had to be replaced. He got my spare on so I could get to work barely late thanks to him and I went back the next morning to get new tire on. Highly recommend! Thanks Tony Thank you also Kyle

John and his shop were great with my truck , an aging f150 , on the road for 10 yrs plus. He was…read morealways open and honest and very flexible to get me serviced in a prompt manner. I have recommended him to many others.

John is fantastic. Booked my next appointment over text message, making it really easy to…read morecommunicate from work. When my old car broke down he took the time to go through my options, and when he replaced a part and it didn't work, he didn't charge me for it. Have been going back ever since. Hard to find service like that, that you can trust to do the right thing. Onsite has been fantastic every time I've gone there, reasonably priced, friendly and trustworthy.

Two women walk into a service center…read more.. Sounds like the start of a joke, but it's anything but!! Today my wife and I brought her car in due to a leaky tire. We dropped it off and had no clue what was wrong with the tire...we prepared to spend hundreds of dollars as this tire has proved to be a nuisance for quite a while! We drop the car and go about our day dreading the call with the estimate. The call comes and the gentleman says "the cars ready for pick up!" I thank him and dread asking how much will it cost? But i do... He tells me they found a nail in the tire and repaired it at NO CHARGE! I repeat, NO CHARGE! Thank you for not only being the only place around open on a Sunday, but also treating a pregnant woman and her wife with such care! Thank you Goodyear, from now on you will be my first choice!!

Giving two stars because yesterday at least the person I dealt with was nice and personable…read more I'm sitting here now. Waiting for an appointment to just put a tire on my car that I had to bring here yesterday because they told me it could be upwards of three hours before they got to it because "only two guys showed up today to work". First of all, how is that my problem? If you are having problems filling peoples appointments, you should've called them ahead of time to give them a heads up. Just saying. The guy that I'm dealing with now? Lorenzo. Rude. Audibly sighing and enrolling his eyes at anybody who comes up to talk to him. I called yesterday after bringing my tire here to make an appointment to have it put on today. (and he was the one I spoke to at that time and at that time he was really, really nice on the phone ) Told him 10 o'clock because I had an 11 o'clock appointment elsewhere. I get here and first of all I'll have to wait 10 minutes for him to deal with something else before he actually talks to me. No hello. No I'll be right with you. Just "it's gonna be a minute until I finally get to you". Rude and gruff. Not a great first impression. When I finally tell him that I'm here for my appointment he looks at me and says "your appointment was at 11" and I'm like no it's not because I have an appointment elsewhere at 11 AM. He literally and roll his eyes and says " no. It's at 11." which would've been absolutely impossible because I have an 11 o'clock appointment somewhere else. I spoke to yesterday told me it was literally a quick and easy to throw the tire on. Apparently that will not be the case. Don't come here. He's argumentative, rude, and shouldn't be customer facing if you get irritated in front of people. I'm saying that is a very close to being a senior age myself. I don't know what's going on here but management and corporate needs to take a look at this facility. And clean house. And hire more staff. I'm going back to the location in Somerville moving forward. At least there I was treated like a human.

Recently I needed a fuel pump replaced .Unfortunately the pump put in was defective.Once this was…read morerealized Jon took charge and replaced it along with other parts without charge. What impressed my was his accountability and taking quick action.He was very apologetic and made me feel I was a priority. Cstomer service is rare today but I did get it at Stoneham Midas.. John K

One of the best experience I've ever had at an auto shop in my life. Jon is genuinely one of the…read morenicest human beings I've ever encountered and incredibly efficient. We had a slash in a tire down to the threads and needed both front tires replaced. In the same day Jon tracked a new version of the exact tires we used down, drove to get them personally, brought them back, and replaced them and did an alignment. He also took the time to teach me about my car and tires more generally. I would highly recommend anyone who needs emergency car services to go to this Midas and ask for Jon.

I went there today to have a tire repaired. I was taken right away and Within 20 min. I was on my…read moreway. The waiting area was very clean. Reasonable too.

Went for an oil change. Owner, Mike, told mechanic to pour windshield washer fluid and charged me…read more$7 extra without my consent. They also charged me 2 extra qrt of oil. Shady, nontransparent pricing. Stay away.

5* experience Thank…read moreyou to Sal and the team for a last minute repair on my Audi! I had a clamp loosen on the exhaust and it was dragging. Jodi from North of Boston had shared the North of Boston preferred listing, and Woburn Gas & Services delivered! I sent an email last evening, had a reply first thing this AM. They had me bring the car in, ordered the parts, and I was done by 12:30pm. Plus added an oil change as well. Fantastic service, very professional, and highly recommended! And, very fair on pricing. Thank you!

They always have competitive prices, but that's only part of why my wife and I take our cars there!…read moreThe pleasant people who work there can't be beat! A greeting hello and acknowledgement are given.